Very good, went there 10+ years ago. For skiers: next to the main ropeway.

Stayed in March 2025

The lodge is all uphill from the bus station. They do have a shuttle service on request, and it ran frequently - We only found out about it after we lugged all our luggage up - - I only blame myself for not reading the fine print.....

We did not eat at the lodge. The location was near the heart of Zao, so restaurants and the bus to Yamagata were very accessible. Only a 1-block walk to put your skis on and glide to the base of the gondola. The lodge was vibrant with activity but the rooms were quiet. A nice big room to store ski and dry equipment, boots and clothing. The natural onset (hot spring) was nice and hot, with a very well-maintained set-up through an insulated passageway from the main lodge. The proprietors were very understanding and generous when problems with the bullet train caused us to miss the first night of our stay.

Stayed in March 2025

Nice view. The food is good.

They provide shuttle service to and fro the bus terminal. They also provide shuttle service to the rope at specific time.

Stayed in February 2025

A little far away to ski area

The breakfast and dinner is nice.

Stayed in February 2025

It was a little bit of a walk to the restaurants but not too bad.

Quiet room, very nice onsen on property that's open 24 hours. Had ski storage. Room had porch. Near ski lift. Had free shuttle to the bus station. Private bathroom. Breakfast was very good.

Stayed in February 2025

Great location, good size rooms.

Stayed in January 2025

There was some rust coming out of the bath faucet in room 309. Unfortunately many staff were absent due to the flu; it would have been nice to rent equipment at the hotel.

Great location that is close to the ski slope, dry room for equipment, spacious room.

Stayed in January 2025

The property is a little dated however very clean and comfortable

Proximity to the ski slope Willingness of the staff to provide shuttle service in bad weather to restaurants Bid station pick up and drop off

Stayed in January 2025

Food options were incredibly expensive and no real options for vegetarians or pescatarians. It’s a pity as it would be incredibly popular with guests if the food was reasonably priced as there are not many options in the town.

Great location. Room was good and had a beautiful outlook.

Stayed in January 2025

Dinner was 7500 yen per person, had to ask for the utensils and broth for shabu shabu. Overall nice experience.

Ski in ski out. Friendly staff Food was Nice

Stayed in January 2025

We weren’t going to have meals but we’re convinced it would be hard to get food in town on New Year’s Eve. We ate in town the night before and it was cheap and easy. The food at the hotel is beautiful, but quite expensive, and expense we weren’t planning on for our stay.

Awesome place with ski on access to the field. Driver picked us up from the bus stop, and drove us down and back to collect our ski gear. Staff were super friendly, and the room was lovely!

Stayed in January 2025

The bathroom needs a face lift ie taps etc as they are stiff. Overall it could do with a renovation but the maintenance quality makes up for it.

Jacki was a fabulous host! The staff with minimal english were great - they all tried to help and got an english speaking staff member when needed. The hotel is exceptionally clean and well maintained. The location to the slopes is great and the hotel shuttle was a great addition. We were able to ski in and out each day.

Stayed in December 2024

Very lovely staff, nice but small onsen in the house yummy breakfast buffet, beautiful view into the forest from the rooms

Stayed in November 2024

They forgot my booking for the dinner even though they finally made it. The dinner is not good.

The room is comfortable and the van service . Breakfast is nice

Stayed in January 2024

location is good, close to the chair lift and central cable.

Stayed in January 2024

None

Very clean, quiet, modest hotel with very nice acidic sulfurous onsen that is very hot great for end if day skiing in the windy cold slopes. The hotel offers discounted ski lift tickets and is within short walking distance to the Nakamori ski lifts.

Stayed in January 2024

Rooms were a little old

Lovely staff, good location for access to Zao Onsen attractions, loved walking around the area, was very pretty

Stayed in November 2023

The location is 10-15min walk from the ropeway and eateries. However, because its located on top of a hill, the 10 min walk can be quite tiring. Free shuttle is only provided to the ropeway or train station. If you are planning to drive there, this is not an issue.

Overall the staff were friendly.

Stayed in March 2023

nothing

good location

Stayed in February 2023

a bit of misallocation for seating at the restaurant in the morning. my seat and others were missing for breakfast. rearranged afterward so ok in the end.

easy access for skiing

Stayed in January 2023

The staff

The location and food

Stayed in February 2025

nil

Good and helpful staff. There's a staff from HK and can speak Cantonese. Hotel provide shuttle to the bus terminal and ropeway station.

Stayed in February 2025

Comfortable and well price. The staff are great!

Stayed in January 2025

Hotel is a bit far from downtown and Ropeway but they have a shuttle services and staff is very helpful. The dinner is very good, you will get course menu included beef sukiyaki, sashimi and dessert. And breakfast is japanese buffet.

Stayed in February 2025