399-9301 Nagano, Hakuba, Hokujo 4617-1, Japan
#7 of 107 hotels in Hakuba
Guests' ChoiceBased on 123 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.3
Facilities
9.7
Staff
9.6
Value for money
9.4
Free Wifi
9.2
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End of dialog contentReviewed: March 31, 2025
Georgia
AustraliaThe location is near Hoppo One. However, a little bit of a walk to the slopes. We still got the shuttle.
The cottage was extremely clean and the beds were very comfortable.
Stayed in March 2025
Reviewed: March 22, 2025
Mark
AustraliaAll was good!
Great and very comfortable cabin. Very comfortable beds. Super clean with all the facilities you could want for a self catering cottage. Owner was always helpful and the free shuttle to shops, restaurants and ski Hill was amazing. Private Onsen was beautiful and well worth booking after a big day of skiing.
Stayed in March 2025
Reviewed: March 17, 2025
Clark
AustraliaWe really loved the managers hospitality they where very kind giving us lifts to shops and sking. Thank you so much.
Stayed in March 2025
Reviewed: March 12, 2025
Tim
AustraliaNothing at all
Fabulous comfortable and homely cottage. Immaculately clean and well kept. Everything functioning as it should. The owners/ hosts are very hospitable and offer courtesy bus rides to and from the slopes each day as well as into town for groceries. The private onsen is brilliant and great value as well. Highly recommend this place.
Stayed in February 2025
Reviewed: March 3, 2025
Olga
AustraliaAmazing, absolutely beautiful place. Hot floor ,rice cooker, parking close to the cottage, bath ,cooking facilities and comfortable beds. We will come back,for sure.
Stayed in March 2025
Reviewed: February 28, 2025
Georgia
AustraliaThe Cottage was very cosy, clean and spacious, perfect for our group of five friends. Particularly of note, the staff were incredible. Toshi was responsive to all of our needs and would often drive us to dinner or to Lawson to grab groceries. Could not fault this place. Looking forward to staying again in future!
Stayed in February 2025
Reviewed: February 27, 2025
Dean
AustraliaLocation was good. Hosts would drive us to ski lift in the morning. Grocery run and restaurant. Good service.
Stayed in February 2025
Reviewed: February 23, 2025
Jack
AustraliaThe property is spacious, and so close to the slopes.
Toshi is the most exceptional host, he went above and beyond to organise and help our family. Even transporting us to and from the supermarket late our first night! He knows all there is to know about it Hakuba and keeps the accomodation pristine. A huge thank you from all of us.
Stayed in December 2024
Reviewed: February 21, 2025
Kimberley
CanadaStaff were lovely and very helpful with information on transport and mountains. Such a great experience!
Stayed in February 2025
Reviewed: February 12, 2025
Ryley
AustraliaThe property was perfect for a group of 5, and in an awesome location. Very close to local shops and rental shops. The owner of the property runs a free shuttle bus and can pick you up and drop you off, I would 100% stay here again.
Stayed in February 2025
Reviewed: February 9, 2025
Tim
AustraliaNOTHING AT ALL, would stay again
Log Cottage was warm and cozy! The owners were the nicest people I have met.
Stayed in February 2025
Reviewed: February 5, 2025
Michelle
AustraliaCutest cottages, in beautiful setting. Didn’t need to worry about being a little further from town as Toshi and Mami drove us where we needed to go. Easiest trip to the snow we’ve had! Warm, comfortable, spacious. Two showers/toilets/bathrooms! Be sure to borrow dvds (grab quite a few as the don’t all work!)
Stayed in January 2025
Reviewed: February 4, 2025
Jacqui
New ZealandThe shuttle service often felt like we were being an inconvenience when asking for drop offs and pick ups by one of the staff.
2 bedroom cottage was perfect for our family of 5. Lovely and warm, good facilities, convenient location to Tokyo Hotel for shuttle pick up. Our gear dried each night with the warm rooms and heated floors.
Stayed in February 2025
Reviewed: January 26, 2025
Jess
AustraliaNothing to comment that we didn't like
Log Cottage Epoch was a wonderful holiday for myself and two older teens. The cottage was homely and beds comfortable. The location is fairly central, quick 10-15min walk to most Happo area restaurants. Short stroll to Tokyu Hotel which is a main stop for most shuttles/taxi services. Toshi and his family looked after us so well, they were so kind and helpful, nothing seemed to be a trouble for them. They were very generous and accommodating. They offer great service by dropping us off to many places within Hakuba. We loved it and definitely recommend anyone to book here.
Stayed in January 2025
Reviewed: January 22, 2025
Dimity
AustraliaThe cabin was awesome, very spacious, great facilities! The owners were always so helpful
Stayed in January 2025
Reviewed: January 22, 2025
Melissa
AustraliaMore hooks to hang snow jackets and pants to dry would be helpful as a lot of gear with a family of 4.
The cottage was perfect. It had everything we needed, was comfortable and very clean, great size for our family of 4. Service was great. On site onsen was a highlight!
Stayed in January 2025
Reviewed: January 19, 2025
Sara
United StatesLog Cottage Epoch was the perfect spot for our family of four. We stayed in Unit D and having two bedrooms, 2 bathrooms, and a comfortable living room made our week long stay so nice. Our hosts were helpful and gave us rides to and from the mountain, to dinner each night, and to the grocery store. We took advantage of the onsite onsen and loved that we could walk to the base of Happo-One in less than 10 minutes. We had grand plans to check out many of the Hakuba resorts but the proximity of Happo-One and the massive amount of snow we had during our stay made us less adventurous and we ended up skiing all four days at the same mountain. Travel to other resorts took a bit of trains/plane/automobiles action that we opted to skip. We utilized Yamoto's luggage delivery for our ski bags. Toshi helped us schedule a pickup of our bags at the end of our stay and our bags seamlessly met us at the Osaka airport four days later. Highly recommend! Favorite restaurants nearby: Hummingbird, Hakuba Taproom, Cloud Nine, Yamagami Syokudou, and Bernd's Keller. We also LOVED Champagne Bar & Lounge but it was farther and would require Taxi/Uber back. The grocery store was well stocked, have your phone ready to translate to make the process faster. Our unit had coffee when we arrived. Our unit also had a small room at the entry for our ski/boots/coats/gear. The heated floors on the first floor were lovely and our beds upstairs were SO comfortable. We really enjoyed our stay and would absolutely stay here again!
Stayed in January 2025
Reviewed: January 19, 2025
Robert
CanadaReally, everything was pretty spot on at this place so no complaints. If you're looking to go to a different hill, there are shuttles available nearby from a neighboring hotel about 5 minutes walk.
This was a super great place to stay. A short 10 min walk to Happo-One, but a shuttle is available if you're travelling with kids and gear. We stayed in the stand-alone cabin with two families, and the place was spacious and well appointed.
Stayed in December 2024
Reviewed: January 17, 2025
Max
United Kingdomnothing :)
We honestly had the best stay here. A beautiful spot, lovely accommodation, you can walk to the lifts and very friendly hosts. As an aside, our 3 year old had an accident at an indoor playground nearby and Toshi and his wife went above and beyond to look after us and get us medical care for her and let us stay an extra night to make sure she was okay. Thank you very much!
Stayed in December 2024
Reviewed: January 15, 2025
Naiyun
ChinaLocation, convenient transportation service, very close to Happo One
Stayed in January 2025
Reviewed: January 13, 2025
Cook
AustraliaThe cottage was super comfortable, and there were thoughtful considerations included like extra toilet rolls and extra blankets. Toshi and his wife were lovely, helpful, and happy to help with information and transport
Stayed in January 2025
Reviewed: January 6, 2025
Yu
AustraliaThe owner Toshi and his wife are very kind and friendly. They can provide round-trip transportation to the ski resort and supermarket.
Stayed in January 2025
Reviewed: January 6, 2025
Leina
AustraliaThe owners were incredibly kind and generous. They dropped us off and picked us up from the ski lifts everyday and even dropped us off to restaurants. They are very knowledgeable about the area and different restaurants and ski rental stores, I would recommend speaking to them first before booking anything.
Stayed in January 2025
Reviewed: December 31, 2024
Gina
United StatesCottage was warm and cozy; had heated floors, which was so comfortable and relaxing after a long day skiing. The place was very clean and spacious for our family of 4. We especially were surprised that our particular unit had 2 toilets and 2 showers!
Stayed in December 2024
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