Breakfast is pretty much basic

Perfect room for 1 person

Stayed in April 2025

The room was pretty standard and a typical Japanese small bedroom. Overall the bedroom looked decent, although it felt like it needed a renewal. The carpet had a few stains, and you could see the wear on some parts of the room. The location in Nishi Kasai is not the best since its around 20-40 minutes away from the center of Tokyo. However, the stay was ruined when we found two cockroaches in the room. Additionally, one of the new/clean pajamas was torn pretty badly in the groin/bottom, which made us think that they didn't even check what kind of clothes they were giving. We spoke with the staff, who promptly changed our room to a slightly bigger room, but we could tell that the new room was closed for a while due to the smell.

Great breakfast, the staff was very understanding and polite - although not all of them spoke English, they went above and beyond to communicate with us. The bed was comfortable. The hotel is walk distance from the Nishi Kasai station and is located in a peaceful and quiet area. The hotel did help send our luggage to another location, which also showed the good service from the staff. Our room had a fridge and a microwave.

Stayed in March 2025

The staff were friendly and accommodating. The location was close to establishments and the train station.

Stayed in March 2025

Wardrobe space was lacking

Stayed in March 2025

The panel in the bathroom fall.

I storaged my luggage in the morning and when i came back in the evening it was already in my room. Nice view from 14th floor. Delicious breakfast but same everyday. The room was perfect for 1 person. Coffee machine is available during the day on the 1 floor

Stayed in February 2025

The TV is not smart to watch other shows.

Convenient to amenities. I hoped we can stay longer to try their breakfast but we had to check out early so we dont miss the train.

Stayed in January 2025

Toilet cover was a bit loose. Hotel corridors are open, so it was cold right after leaving the room.

Spacious room for three. Washing machine in the room was useful in a long trip.

Stayed in January 2025

No washer & dryer

Convenience stay specially with MRT nearest Nishi Kasai and lovely breakfast!

Stayed in January 2025

The doors are on the thin side and you can hear it if people get a bit rowdy in the corridors.

Staff were very friendly and helpful - I accidentally booked into a smoking room and they were able to move me to non-smoking with zero fuss. Room was clean and very well-equipped, great amenities incl. 24/7 coffee machine.

Stayed in December 2024

The location was great for us. Round the corner from the main train station, not too far from all the main city tourist attractions & accessible to taxi's too. Breakfast included had enough variety for us & met our dietary requirements (vegetarian). Comfortable, firm beds & decent sized bathroom.

Stayed in November 2024

It has only two small elevators and you can’t use the stairs.

The room was big enough for our family. Friendly staff.

Stayed in December 2024

The bathroom could use a deep clean but everything was in working order and the water was nice and hot.

Staff are friendly and helpful. Facilities are great for a 3 star hotel. Location is very convenient. The beds were comfortable and cute pyjamas provided for stay. Complimentary toiletries and breakfast was simple and delicious.

Stayed in December 2024

Since we stayed for a week, the breakfast became redundant. It might be best to eat out a few mornings outside if you're staying long because they serve the same thing every day. (The consomme soup was delicious though!) Nothing else to complain about. It's an excellent hotel with great value for your money.

While it's a bit outside main Tokyo, it's highly accessible using the subway. Use the Tozai Line, which will stop at Nishiki-Kasai Station and if you use the SOUTH Exit, it's less than 3 minutes to the hotel. The staff are polite and super helpful. Some speak great English so there were no problems communicating. Even the non-English speaking staff were super helpful and went out of their way to make sure they accommodated you. I was honestly surprised at how complete this hotel was. Our room was spacious enough for 3 people. (We're small though so it might be a tight squeeze for some.) It has a microwave, washer/dryer (which we used almost daily), fridge, sleepwear, slippers, utensils, cooktop, and ample closet space. It's a little tight to open the suitcases, but we made do. (Just use your bed.) The elevators were fast so it never really got crowded even during morning breakfast. Free coffee and toiletries in the lobby. (It was great coffee too!) Restaurants and malls were within a short walking distance. There were also accessible parks if you want to relax. Family Mart is across the street for quick bites or drinks. We didn't go to Disneyland since we've been there before, but it's only a short bus ride away from this hotel. There were a lot of families with young kids when we were there and this could be the reason. Definitely happy with our stay here. We stayed for 7 days and it was comfortable. The beds were great and the pillows weren't too soft. They also accommodated luggage transport, both hotel to hotel and hotel to airport. You can use either their hotel service or book with Airporter. It's so convenient.

Stayed in December 2024

No parking, and one of parking areas nearby is very expensive and deceptively priced.

Good room, nice simple breakfast. Free drinks and a spacious room with plenty of plug Sockets.

Stayed in November 2024

The room we stayed was practically a small apartment with a cooker and a washing machine. Breakfast was balanced kids ate well. Pretty good value for money. There was a nice city view from window as well. Nice temporary home for travelling around tokyo.

Stayed in November 2024

Property is dated, breakfast is basic.

Bigger space hotel as it is further outside of Tokyo. Has washing machine and dryer in the twin room which is handy! Also located opposite a Family Mart.

Stayed in November 2024

First- the dryer in the hotel laundry was super weak. I had to feed it thrice to dry my clothes properly. Being an old building, furniture are old, it could use a paint job, and carpets- ew. Breakfast could use more variety. After 4 days of sausages and croissant, I just about had it. But its free so I cant complain.

Location was excellent, there is a bus to Disney, if you dont mind walking 15 mins. Shops around the area. Staff are great. Value for money. Wifi was AMAZING! Our stay was comfortable, bed is ok and we were given extra pillows upon request.

Stayed in November 2024

Clean and affordable

Stayed in November 2024

None

Very good location. The train station is about 400 meters away but it’s in a very good area with lots of shopping and restaurants nearby. The free breakfast in hotel is very good and the area was nice and clean. Coffee is very good also.

Stayed in November 2024

Location is further from Central Tokyo, takes about 15 minutes via local train. Train can get really crowded after 10pm JST.

Staff was accomodating to requests and questions, daily housekeeping done well. Great value for money for stay and room facilities, washing machine in room really helps. Short walk from train station (avoid traffic lights), good food nearby train station.

Stayed in November 2024

The breakfast lacks of variety and the rooms have no tea bags

The room has balcony and is quite big. The reception is very friendly with good English.

Stayed in October 2024

Breakfast always the same but apart from that nothing

Close to everything staff very friendly

Stayed in October 2024

the location only tooks around 20 minutes to tokyo station and this hotel quite near to the train station. There are some restaurants and convenience store near the hotel

Stayed in October 2024

Nothing.

Environment of this hotel very nice. Very strategic location. Near to shopping area and very easy to go there. Breakfast very nice for Asian taste.

Stayed in October 2024