Reviews of Manza Kogen Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
377-1595 Gunma, Tsumagoi, Hoshimata 2401, Japan
#13 of 32 hotels in Tsumagoi
Guests' ChoiceReview Score
Based on 79 hotel reviews
7.5Score breakdown
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Cleanliness
7.6
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Comfort
7.6
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Location
7.9
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Facilities
7.5
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Staff
8.1
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Value for money
7.9
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Free Wifi
7.9
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Reviewed: January 2, 2025
Sharon
Singapore12 Reviews3 helpful votes7.0“Didn’t expect the location to be on the mountain.”- • Leisure trip
- • Family with young children
- • Moderate Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location too far from Civilization. Overall very dated, no upgrades done. Not enough power point in the room.
Onsen
Stayed in December 2024
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Reviewed: December 29, 2024
Ana
Japan12 Reviews2 helpful votes8.0“Beautiful natural onsens, older facility”- • Leisure trip
- • Couple
- • Moderate Room with Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
There are not a lot of food options due to the remote location, so getting rooms with meals is absolutely necessary. The building is a bit old as well, but very clean.
If you are coming for skiing and onsens, the location is convenient and the baths are amazing. The winter scenery is very beautiful.
Stayed in December 2024
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Reviewed: December 29, 2024
L
Japan8 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Moderate Room with Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Room conditions not great, old carpet caused us allergy. Limited restaurant options, bring some snacks.
The Onsen facilities are excellent, staff very cordial.
Stayed in December 2024
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Reviewed: December 28, 2024
Billy
Japan31 Reviews7.0Good- • Leisure trip
- • Couple
- • Moderate Room with Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Incredibly expensive restaurant that you’re forced to use since there’s nothing else around. The food was good, but definitely not worth the price.
Beautiful onsen, great location, spacious rooms.
Stayed in December 2024
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Reviewed: December 26, 2024
Wan
Hong Kong8 Reviews8.0Very Good- • Leisure trip
- • Group
- • Standard Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shuttle bus was fully booked a week before and we have to take the public bus to get to the hotel.
Very very nice staff, excellent service!
Stayed in November 2024
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Reviewed: December 20, 2024
Serene
Singapore76 Reviews7 helpful votes8.0“Comfortable stay, magical in winter”- • Leisure trip
- • Family with young children
- • Standard Room with Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The two onsens were great, and we also appreciated that we could bathe at the sister hotel ‘manza prince’ nearby. The view from our room, overlooking a stream, was magical, especially as it snowed during our stay.
Stayed in December 2024
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Reviewed: October 28, 2024
Jennifer
Australia49 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Unfortunately it was raining and I had to walk quite some distance from the supplementary carpark in the rain. The beds were quite hard.
Beautiful area. I enjoyed the outdoor baths, however the towel provided for the mixed bathing pools was not big enough for a larger body.
Stayed in October 2024
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Reviewed: July 15, 2024
Leon
Germany1 review6.0“For taking a bath, great. For the night, not so.”- • Leisure trip
- • Couple
- • Moderate Room with Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms are old and not kept very clean. The carpets are dirty, the tapestry is falling off at some places and it needs some renovation in general.
Both the outdoor and indoor Onsen are great. Especially the outdoor Onsen is very natural. The temperature is also great.
Stayed in July 2024
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Reviewed: June 27, 2024
Nemia
Guam1 review7.0“twas ok”- • Leisure trip
- • Group
- • Moderate Room with Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
room
outside bath
Stayed in June 2024
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Reviewed: June 13, 2024
Birgitta
Australia63 Reviews9 helpful votes7.0“A resort for the older wealthy onzen tourists in summer..”- • Leisure trip
- • Group
- • Moderate Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Totally isolated. No food option at all, unless u buy their 25$ breakfast and their 50$ buffet . We were 2 vegetarians and one meat eater. Way too expensive to have sone noodles. They should tell u beforehand , so u can bring ur own. They do have microwaved and hot water . It’s just one of these big concrete hotels, a little dated with zero ambience .
We were there in summer. The onzen was nice However to go into the larger mixed onzen u Have to buy some one-off bathing suits f 11$ which u throw out afterwards . Environmentally a huge waste. Microwave Coffee/tea making in room
Stayed in June 2024
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Reviewed: June 4, 2024
Serge
Belgium25 Reviews1 helpful vote7.0“All services were good but the floors were incredibly filthy.”- • Leisure trip
- • Family with young children
- • Standard Room with Shower - Non-Smoking
- • Stayed 2 nights
The carpeted floors were in an appalling state especially that from the restaurant, there were stains of different sizes and colours everywhere. This came as a shock because we thought everything was clean in Japan.
The breakfast was okay at least in its traditional Japanese way, all Western products were not too good - rubberlike waffles, tasteless viennoiserie.
Stayed in June 2024
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Reviewed: May 22, 2024
David
Australia32 Reviews11 helpful votes8.0“Really nice stay, very comfortable with great food and an even better hot spring!”- • Leisure trip
- • Couple
- • Moderate Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Yes there are stains on carpets and it’s a bit dated but for under $200 AUD with two meals and a great ‘natural’ hot spring you can’t ask for better!
The outdoor (shared) onsen was amazing.. or as amazing as an onsen can be. It’s mostly open to the cool air and the pools are warm to very hot, and so nice to bathe in and be with your family too. The food was plentiful and very nice but not a stand out to other hotels we’ve been to in Japan offering half board. The room was very spacious and pleasant… as many other people have said, this hotel is dated and there are stains on the carpets but we just looked beyond that and enjoyed being at 1800 metres altitude in an awesome outdoor hot spring. The drive up to the hotel was also exciting and picturesque.
Stayed in May 2024
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Reviewed: May 22, 2024
Miklos
Australia2 Reviews2 helpful votes8.0“Manza a nice base to explore the mountains”- • Leisure trip
- • Couple
- • Standard Room with Shower - Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Ping pong table had charge and only available for booking.
Room was comfortable and spacious, it was nice view and good eating area and amenities.
Stayed in May 2024
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Reviewed: May 18, 2024
Kwok
Malaysia17 Reviews3 helpful votes8.0“Per above”- • Leisure trip
- • Couple
- • Standard Room with Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Transportation. No service on Sunday
Onsen
Stayed in May 2024
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Reviewed: May 18, 2024
Kwok
Malaysia17 Reviews3 helpful votes8.0“Same as said above”- • Leisure trip
- • Solo traveler
- • Standard Room with Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Transportation problem. No shuttle service on Sunday
Enjoy the Onsen
Stayed in May 2024
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Reviewed: April 24, 2024
Anjali
Japan30 Reviews4 helpful votes9.0“Excellent stay”- • Leisure trip
- • Family with young children
- • Standard Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
- outdoor onsens are amazing - worth the money - bufffet breakfast and dinner were delicious and spread was quite good
Stayed in April 2024
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Reviewed: April 2, 2024
Leigh
United Kingdom12 Reviews1 helpful vote9.0“Would love to visit again”- • Leisure trip
- • Family with young children
- • Moderate Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The facility would benefit from a refresh. Some of the carpets were a little tired but still clean.
Of course the Onsen (Natural hot spring baths) were wonderful. The restaurant is also very good and the buffet style allowed us to try many different dishes.
Stayed in April 2024
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Reviewed: February 18, 2024
遠藤
Japan1 review9.0“I felt wonderful. I will come back in the near future. Thanks🍀”- • Leisure trip
- • Family with young children
- • Standard Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
there is a little mold in room 378 near the window near the curtain.😔 my husband is allergic to mold…
very kind staff, good food and nice onsen.thanks for kind💖
Stayed in February 2024
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Reviewed: February 11, 2024
Chalermpol
Thailand8 Reviews2 helpful votes8.0“Good outdoor onsen”- • Group
- • Standard Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Less car park in front of hotel, have to park quite far
Good for ski and onsen
Stayed in January 2024
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Reviewed: February 7, 2024
Bruce
United States69 Reviews10 helpful votes8.0“Wrong hotel to see snow monkeys in the winter”- • Leisure trip
- • Family with young children
- • Moderate Room with Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
We stayed here to be close to the snow monkey park but learned on check-in that the road going north was closed making for a long drive around the mountains to see those darned monkeys…but it was worth it.
This property was a bit dated and appeared to be mainly for Japanese families on skiing vacation who wanted to soak in the onsen pools after a day on the slopes. The location was amazing and we very much enjoyed the spa facilities even though we felt a little out of place.
Stayed in January 2024
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Reviewed: January 20, 2024
Jessica
United States8 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Group
- • Standard Room with Shower - Non-Smoking
- • Stayed 3 nights
Easy walk to the ski mountain, great outdoor onsen!
Stayed in January 2024
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Reviewed: December 8, 2023
Jaelee
South Korea18 Reviews10 helpful votes8.0“Good onsen with reasonable price.”- • Leisure trip
- • Family with young children
- • Standard Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Limitted food in the shop The shuttle bus is not reserved, although i requested more than 4 times via email and booking.com service center. No response from email. Some of the onset is closed for maintenance issues.
The onsen is available both in Kogen and Prince Hotel by shuttle bus. From Karuizawa to Hotel, there is a shuttle bus Easy to go from Tokyo. Onsen quality is good. After using onsen 3 times in 1 night, my body became so smooth! Reasonable price for a room Colorful onsen diversity Check my blog! https://m.blog.naver.com/cestmavieendieu/223285148420
Stayed in December 2023
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Reviewed: November 13, 2023
ラガウェンドラ
Japan3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Moderate Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The facility as such is old, and there was no convenient store near by. Restaurant doesn't offer Ala carte menu. Had to struggle since I had not requested for dinner.
The open air onsen was very good. Breakfast was good too.
Stayed in November 2023
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Reviewed: November 7, 2023
チャルスマッシュウ
Japan3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Moderate Room with Shower - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Not many options for food. Have to go down all the way to kusatsu for shops.
The outdoor onsen. You can see the clear starry sky while soaking in the 7 different baths.
Stayed in November 2023
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