Good location near the station good comfortable room plenty choices for breakfast

Stayed in April 2025

Price😆

Location and hostipility

Stayed in March 2025

Not enough staffs can speak English, surprisingly.

The CONVENIENCE of its location is 2ND TO NONE.

Stayed in March 2025

Last minute booking due to train cancellations.. everything was good.. The buffet breakfast was delicious and there was a lot of variety.

Stayed in March 2025

None that I can think of.

Staff is very helpful, answered all my questions (even when asking for direction to other cities). All requests for the rooms are met. Outstanding service. Amenities within the hotel is also perfect. The hotel is also super conveniently located right next to the metro, easy access to everywhere else.

Stayed in March 2025

Room is kind small but comfortable.

Very good location. Good value, clean, polite and helpful staffs

Stayed in March 2025

all are good!

Very closed to the train station, all the staffs are helper with cheerful face. Room facilities are up to standard, good view and the bed and pillow are fluffy and comfy.

Stayed in February 2025

Its proximity to the station, the conscientiousness of its staff. The cleaning attendants were especially gracious!

Stayed in November 2024

The toilet smelled. we have to shut the door always.

Very great location. Love the Japanese style breakfast .

Stayed in January 2025

Nothing

The location is good. All the shopping malls are connected via the overhead bridges at level 2, we don’t even need to go to level 1. It is so near to the station and when we were there, there was even a Christmas fair, selling festive goodies.

Stayed in December 2024

It’s a little dated but not an issue for me at all

Couldn’t find a hotel with better location that it’s just next to the JR station

Stayed in December 2024

A little old

Location is prime

Stayed in December 2024

Near Sendai JR station

Stayed in December 2024

Good location, spacious room

Stayed in November 2024

Very convenient to train station and restaurants

Stayed in November 2024

conveniently located for day trips eg, Matsushima and plenty of restaurants. very comfortable hotel, suited our needs well

Stayed in November 2024

The room was not at the level of luxury and service I was expecting for the price. The room was exceptionally clean, and tiddy. I really like that it was literally on the same building as the Sendai station. The Japanese breakfast was amazing.

Stayed in October 2024

Nil

Connected with the train station, the conveniences for those want to explore the city and nearby places of interest are beyond description….

Stayed in October 2024

Mattress was a little soft for me, but probably fine for others. Staff were courteous, but not as friendly as other hotels in Japan. That isn't to say that service was subpar. Service was fine.

Location is great. This is within the Sendai train station complex, so access was very easy and convenient. The hotel facilities are beautiful with several restaurants serving various kinds of cuisine. Room was a decent size for Japan, comfortable, clean. There is a mini fridge, hot water pot. We enjoyed a buffet breakfast at Serenity restaurant which served many local foods.

Stayed in July 2024

Close proximity to the Sendai JR station. Simple hotel with all the basics.

Stayed in July 2024

Nothing microwave. Please put microwaves in the room.

The location is perfect for shoppers! The room is tiny but clean and sufficient for the trip.

Stayed in May 2024

I had booked 2 nights at this hotel but my plans changed and before I arrived I needed to add another night. Didn't change it properly on my booking.com reservations. Very grateful to receptionist at Hotel for working it out in English language . Thanks for an upgrade for the 3 nights.

Stayed in May 2024

Best location and next to JR Sendai Station. Bed is comfortable and all the amenities are high quality. Cleanliness of rooms which is bigger than expected

Stayed in May 2024

Breakfast got boring after a few days, since it the dishes on offer never changed. Coffee was terrible, as in most Japanese hotels.

Location was perfect for travelling around Sendai and the local area. The room was just big enough for two people and their luggage. The room was very clean and the towels were changed daily. The housekeepers were very nice and would do anything in their power to make your stay more comfortable. Everything in the room worked and was in good working order. The front desk stored our luggage after check out and arranged for a van to the airport for us. They were very helpful and kind. Recommend using Google Translator, since the hotel staff doesn't speak very much English,

Stayed in March 2024