There were no windows in the downstairs room except for the door leading to the onsen. There was a shading film on the upstairs room windows so no natural light. As other reviewers have mentioned, it felt a bit like a love hotel but beds were comfortable and we did see other families staying there. No natural light in the hotel made it feel like a love hotel. Maybe change some of the solid doors to the parking spaces with doors that have windows and let some light in unless complete privacy/anonymity is the goal.

Both Japanese and Western-style breakfasts were good. Would have been nice if there was a little variety in the western-style breakfast from day to day. Location was a convenient drive to Nagashima SpaLand - you definitely need a car to stay here for restaurants, etc. Our room’s onsen was great to soak in at the end of each day. Staff were always helpful even though we couldn’t speak Japanese.

Stayed in April 2025

We like that its spacious and very relaxing. We got the room with Karaoke and the kids loved it. We order Japanese breakfast and its so good. The outside bath tempreture is not that hot as i expected but fair enough. They also gave free meal of my Son's Birthday.

Stayed in March 2025

Maybe it was a little far to get to our room with our luggages

Every room had its own bathtub onsen! Everything was sanitized. Nice smelling sheets, and great breakfast.

Stayed in January 2025

Onsen

Stayed in December 2024

Breakfast has Japanese Style or Western Style and hot spring inside the room

Stayed in November 2024

Only challenge about reaching the hotel is that is a little out of the way in terms of downtown Nagoya. When travelling with a large luggage a taxi was the most suitable but also a very expensive option. Not a negative on the hotel itself but rather a word of warning for other travellers.

Incredibly spacious room, fantastic service from staff who though had limited english were comfortable with using google translate. The in room onsen was amazing and was worth every $ paid to stay.

Stayed in October 2024

hard to find the entrance; the staff threw away my newly bought gifts placed on the table next to the door when she came in and delivered the breakfast without asking🙁

spacious room, private onsen, good breakfast

Stayed in June 2024

Bed could have a little more comfortable.

Spacious and comfortable room. Private onsen in bathroom. Good breakfast. Great ambience.

Stayed in January 2024

No lift. Difficult with lots of luggage.

Large space

Stayed in November 2023

We arrived in late night, the front door was difficult to find as we drove passed a few times. Luckily we finally guessed right and could be able to open the front door which looked very like an industrial back gate. Then we walked passed a long aisle and reached the reception.

Very comfortable stay with private onsen in-room, in-room breakfast was great; kids got cutie bags which they loved so much. Very clean and spacious.

Stayed in September 2023

Huge room with nice design in each room

Stayed in September 2023

Nothing

Big size

Stayed in August 2023

Nothing

The room is nice and the food is delicious!

Stayed in July 2023

Outside didn’t seem at all what the inside was like

Out of the ordinary but very pleasant experience. Felt like a boutique hotel, clean and spacious inside, seems like it’s been recently renovated

Stayed in August 2023

No public transportation and it is not easy to find taxi unless near Nagoya station. Unique building structure and very difficult to find entrance.

Big room with comfortable bed.

Stayed in March 2023

Hotel Entrance is difficult to find; and the room Not having outside view !

Very nice&clean rooms(3) and with in-room onsen ; comfortable bed ; BF serving on-time and in-room .

Stayed in February 2023

Hotel entrance was very difficult to find

Spacious and clean room

Stayed in February 2023

The main entrance is not easy to find Location, good for driving clients, it has many parking space Staff: Nice and polite Room: very big, with many facilities including massage chair, spa, two TVs and automatic payment fridge :) many types of hair styling tools.

Stayed in January 2023

it’s a love hotel, with no window

huge room, you can’t find any room bigger than here in Nagoya, breakfast delivered to your room, with lots of choices in food menu delivered to your room

Stayed in December 2022

Breakfast: Cons: The breakfast menu remains the same for all three days. It would be better if there were daily variations in both the Japanese and Western options. Room: Minor downsides: There were quite a few steps inside the room. Also, there was no sink in the toilet, so after using the restroom, you had to open three doors to reach the bathroom to wash your hands. This meant passing through the entrance area and the ganbanyoku space. Each door had a step, so elderly guests should be extra careful.

Breakfast There are two breakfast options: Japanese-style and Western-style. You need to choose your preference the night before and select a delivery time. The food will then be placed at your door the next morning. Pros: The breakfast is delicious and beautifully presented. Room Initially, we were worried that the room had no windows since none were shown in the photos. However, there was actually a window, which could be uncovered by sliding a wooden panel, allowing natural light in. The room was very comfortable, beautifully designed, and had a spacious feel. We stayed for three nights. According to the hotel policy, cleaning is only done on the third day, while on the second day, fresh towels are provided. This was fine for us as we didn’t need daily cleaning. We stayed in a room with a ganbanyoku (hot stone bath), which was very relaxing. There was also a TV inside. Food You can order food through the TV in the room. We ordered dinner every night because the food was truly delicious and had great value for money. All meals come with room service, which is available 24 hours a day. Most items on the menu are also available late at night.

Stayed in April 2025

Love the place. Staffs are so nice and friendly. Would love to go back to this hotel

Stayed in March 2025

There's absolutely nothing outside to do or walk around. Only 1 Family Mart within 3 mins walk. Everything is far and we need to catch a cab to go places which is fine. We were about 10 to 15mins drive to Spaland and outlet.

The room was amazing and beautiful. Onsen was the main reason why I booked this place. Their in room food service was so delicious and free in room breakfast was just as amazing. Customer service was so nice and courteous. I would highly recommend staying here if you are looking for a private onsen with your family.

Stayed in November 2024

Quite a few - love hotel set up but deliberately omitted in description - very poor food quality - staff spoke very little English - very inconsiderate staff; they visited our room at 11pm to ask about time for cleaning in the following day. We had young kids woken up from early sleep - on-sen temperature below standard. The water temperature was capped at 45/46C. Way below satisfactory level -

Rooms are large in size

Stayed in December 2024

Nothing! It’s perfect

How easy everything was. Check in was smooth, easy and delicious food to order. Lovely staff!!! Very helpful, when we tried to order a taxi and there was none, the manager drove us to the train station 25 mins away!!! So lovely

Stayed in January 2025