542-0081 Osaka Prefecture, Osaka, 2-4-18 Minamisenba, Chuo-ku, Japan
#11 of 710 hotels in Osaka
Guests' ChoiceBased on 490 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.2
Staff
9.7
Value for money
8.8
Free Wifi
8.6
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End of dialog contentReviewed: May 30, 2024
Anila
CanadaA little further away from Dotonbori approximately 15 min walk but the walk was enjoyable. Osaka was our last major city on a 2 week trip and our legs were pretty sore by then!
Clean, apartment set up and staff were all amazing!
Stayed in May 2024
Reviewed: May 29, 2024
Daniel
AustraliaWe travelled as a family of 4 and found the room just the right size to accommodate us all comfortably. The location of the Mimaru is great as it is within walking distance of the main shopping area. The front desk team were wonderful and very helpful !
Stayed in May 2024
Reviewed: May 28, 2024
Idamoerni
MalaysiaNothing
Location is superb. Room is spacious. Friendly front desk service.
Stayed in May 2024
Reviewed: May 23, 2024
Paulien
NetherlandsNothing.
Upon arrival we were immediately greeted in our own language (Dutch) by Kylie. Of course thats just luck. Everything she did after that was just great. I told her that finding vegetarian food with our small children was a challenge in Japan. After that she researched places we that could visit and the next day she gave us a list she wrote up. Thanks to her we have a souvenir with our children's names on it in Japanese. What she did for us was way beyond what we could expect as service from a hotel. Thank you Kylie!
Stayed in May 2024
Reviewed: May 17, 2024
Kerryn
AustraliaGreat location, family enjoyed the service and everything during our stay.
Stayed in April 2024
Reviewed: May 9, 2024
Kim
South KoreaNothing. Really everything was very nice.
It was perfect place to stay with kids. Staffs were super nice.
Stayed in May 2024
Reviewed: May 8, 2024
Jon
United KingdomNothing.
Loved it. Great staff. Great location.
Stayed in April 2024
Reviewed: May 8, 2024
Sandra
SingaporeNA
Staffs were really friendly and helpful! I really love how clean and well maintained the rooms were! Will definitely go back when I revisit Osaka!
Stayed in April 2024
Reviewed: May 3, 2024
Qingqing
AustraliaNothing
Great location, super friendly staff, very clean and spacious family room
Stayed in April 2024
Reviewed: May 3, 2024
Victor
AustraliaA bit small. Limited facilities.
Excellent location, close to restaurants, shops and train lines. Good room for family.
Stayed in April 2024
Reviewed: May 3, 2024
Shu
TaiwanThe price can be lower
The room equipments and the location
Stayed in April 2024
Reviewed: April 27, 2024
Suet
Hong KongNil
Stayed in March 2024
Reviewed: April 23, 2024
Erin
AustraliaFamily room initially felt a bit boxy with low ceilings, being up amongst the office blocks without a view - but we actually really liked the layout in the end & appreciated the space.
Location was fantastic - walkable to Shinsaibashi shopping strip & Dontonburi restaurants & nightlife, but in a quiet tucked away street so you could rest & escape the craziness. Near to multiple convenience stores for snacks & subway stations. Friendly staff who helped us arrange restaurants & transfers.
Stayed in April 2024
Reviewed: April 19, 2024
Daniela
SingaporeNothing.
Accomodation was very nice and perfectly usable for family of 4. Didn't use the kitchen space, but good to have if had stayed longer. Well located to reach lots of places.
Stayed in April 2024
Reviewed: April 19, 2024
Sophia
United StatesExcellent staff who were very helpful in getting us an enjoyable experience in Japan with our group of 9 including restaurant bookings and recommending places to see.
Stayed in March 2024
Reviewed: April 19, 2024
Aneil
United KingdomBit noisy, no washing machine in room
Location, staff, room layout, price.
Stayed in April 2024
Reviewed: April 19, 2024
Bronwyn
AustraliaNo complaints!
Spacious, comfortable and very well appointed. Excellent location, close to subway and a short walk to dotonburi. Staff were accommodating and very helpful.
Stayed in April 2024
Reviewed: April 18, 2024
Sarah
New ZealandAll excellent. Nothing to complain about.
Brilliant location, walking distance to 2 metro stations, plus Dotonbori. Quiet, clean, excellent helpful staff. 2-bedroom apartment was perfect for our family of 5. Appreciated the vfm laundry facilities. Couldn’t fault it.
Stayed in April 2024
Reviewed: April 18, 2024
Alvin
IndonesiaWe booked the wrong room type ( 2 bedroom apt with 1 toilet & shower). We tried to upgrade to 2 bedroom and 2 showers toom but hotel is fully booked. So have to be careful when booking their 2 bedroom apt ad there is superior 2 bedroom apt and deluxe 2 bedroom apt
It is located on a quiet street which is a plus for us because osaka is always packed with people, walking distance to osaka famous districts like dotonbori, shinsaibashi suji and namba
Stayed in April 2024
Reviewed: April 12, 2024
Caroline
United StatesClean facilities, laundry facilities a plus and staff was very friendly and helpful
Stayed in April 2024
Reviewed: April 12, 2024
Vivien
AustraliaIt would have been nice to have a washer-dryer combo in our apartment that we didn’t have to pay for. And we could hear someone upstairs from us thumping/stomping around late at night.
The family apartment we stayed in was clean, could fit all 4 of us, looked like it was fairly recently refurbished and had a kitchenette with a fridge/freezer, microwave, kettle and stove. There was a rail in the bathroom for hanging wet towels or washing and an effective exhaust fan. There was a coin laundry with a few washers and dryers on the ground floor. Front desk staff were unfailingly polite and helpful, with excellent English. The location was fantastic - 2-3 minutes walk to the train station and 3 konbinis, and 10-20 minutes walk to shopping street and Dotonbori.
Stayed in April 2024
Reviewed: April 12, 2024
Claire
United KingdomThe pillows were hard and uncomfortable.
The facilities, location, size of the room, cleanliness of hotel were all excellent. It was so easy to get around form where we were. We had a family room for us and our two teenage boys which was perfect and a good size.
Stayed in April 2024
Reviewed: April 11, 2024
Megan
AustraliaAll was fabulous for the price
Great location and friendly staff. Loved the bags being taken to the room whilst we explored. Large room with dining table was great.
Stayed in April 2024
Reviewed: April 6, 2024
Alejandra
MexicoGreat staff, love the design of the hotel and the rooms. Everything super clean, great location.
Stayed in April 2024
Reviewed: April 3, 2024
Verna
CanadaThere was nothing I didn't like about this hotel. It really was perfect! Keep up the great work!
Our room was the perfect size for a family of 4 (two teen boys and 2 adults). All of the amenities you can think of were included and if you wanted extra items, all you needed to do was talk to the Front Desk. The room was comfortable and very clean. The staff at the hotel are EXCEPTIONAL! Very friendly, helpful and professional. Always had great restaurant recommendations and also very helpful in arranging our luggage delivery to the next hotel we were staying at. The location of the hotel was excellent as well. Within short walking distance to many shops, restaurants and access to train stations. I also appreciated the quiet nature of this neighbourhood as well after a busy day in the city. Highly recommend this hotel and will definitely use Mimaru hotels in future if I ever have the chance.
Stayed in March 2024
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