A little bit stressful that the breakfast closed so early and also that we were 15 minutes late and then we couldn’t order anything from the dinner menu in the bar.

Amazing view, and nice pool and breakfast. Lovely room.

Stayed in October 2023

No issues

The view was outstanding and had a pleasant suprise when i spotted Mount Fuji

Stayed in October 2023

The view is amazing & the facilities were great. Had dinner in the restaurant & the food was good but some items weren't as hot as you might expect. The pool & hot tub area is lovely, overall good value for money.

Stayed in November 2023

New and clean.Good Breakfast.Nothing much to complain

Stayed in November 2023

I did not have any complaints at all

I loved the breakfast and the staff. The room was immaculate and the view was stunning.

Stayed in November 2023

this was our 2nd stay. there was noises in the room, maybe from a water pipe or bathroom, like sound of the toilets from other room, not sure, but It was quite noisy, when it started it last for very long about 30minutes or so again and again. especially at night when we were sleeping. It was in the room 2519. Our first stay a week before was in room 2317 (I guess) was excellent.

same like our first stay

Stayed in October 2023

the swimming pool can't be used in the morning.

the view, the room very clean and the lobby

Stayed in October 2023

The pool is small, and the spa temperature is low. Evening menu in the restaurant is ordinary.

Staffs are courteous and helpful. Rooms are spacious in Japanese standard. Location is excellent, for leisure, shopping and transport.

Stayed in October 2023

it seems overall throughout Japan. The gym on the lobby floor needs major improvements. At first sight, I decided not to go in there. Only few stationary bikes and treadmills with few dumbbell sets and a bench or two.

modern facilities, friendly staffs with a great view. not far from the subway station, Minato Mirai. I had no complaints except the one below.

Stayed in October 2023

The only thing that needs improvement is that the luggage transportation from the parking lot to the room is not particularly convenient because it requires two elevators.

There is nothing wrong with this hotel and one of the best hotels I have ever stayed in. Impeccable!

Stayed in October 2023

Sincerely nothing, everything was great 👍

Great views, and great room size. It was a perfect spot on our vacation. Would definitely stay here again. Amazing breakfast buffet.

Stayed in October 2023

The sky pool is very very small

Very clean, very tidy

Stayed in October 2023

We struggled a little to find the entrance at first. Washing machines were always in use by other guests. I think there are only 6 of them for all guests.

Overall a very enjoyable stay. Spacious and modern room with an amazing view. Excellent staff and hotel facilities. Can recommend the in-room shiatsu massage service. Check-in and Check-out was very fast.

Stayed in October 2023

Location not so convenient

The room is spacious and clean.

Stayed in October 2023

NA

The Staff

Stayed in October 2023

I absolutely loved the view!

Stayed in October 2023

Breakfast time was cut a little short because we weren’t expecting such a long line for it. But breakfast itself was delicious and we both enjoyed it very much!

The room was spacious and clean, everything was so perfect. I booked a room to celebrate my partner’s birthday, and when I told the staff they prepared a letter and a box of chocolates for him! My partner was so pleased. A but thank you to the staff for being so kind and considerate. My partner and I often stay at hotels, but we both agreed that this is definitely one of the best hotels we’ve ever stayed at!

Stayed in October 2023

Not enough bathrooms at the lobby floor.

Great customer service. Spacious room. Great view!! Great breakfast!

Stayed in October 2023

The hotel do have a couple of jacuzzis however the water temperature is too low.

Excellent location in Minatomirai area in Yokohama waterfront. JR station and subway stations are all nearby. Many shopping and cafes to suit all tastes. The double queen room has view to Mt Fuji. Staffs are excellent and always happy to assist.

Stayed in October 2023

It’s was a little hard to locate for the first time but I found it so it’s ok .

The atmosphere ! Very clean and relaxing . The night view of Minatomirai is stunning ! The room is spacious so I don’t feel cramped . The options for breakfast was good . I liked the French toast but it is too sweet to be eating it every morning

Stayed in October 2023

We can’t go to terrace when it’s raining because there is no roof. And sofa is wet.

Very close to The bus stop from Haneda Airport. Nice view. Very clean. Silent. Not too expensive

Stayed in October 2023

There was not adequate parking for an SUV and no accommodations were given. Had to pay an extra $50 for parking. Also, the entrance into the building from downstairs was confusing.

The view was beautiful and the room was gorgeous.

Stayed in October 2023

As other reviewers have correctly noted - the size of the restaurant space is much too small for the size of the hotel. Get there early if you don't want to stand in line for breakfast. While the elevators themselves are extremely fast and quiet - we were somewhat (unpleasantly) surprised to see the long line of guests waiting to exit the hotel at checkout time. The line did move quickly, though.

As it is a very new hotel - the overall atmosphere and ambience of the hotel feels modern, organic, very clean, spacious and relaxing. The view of Yokohama is exceptional! We were impressed and comfortable in our room. Bath/shower room is wonderful... especially the water pressure! The separate toilet and shower room is really nice! Check-in was fast. Free amenities are offered beside the check-in counter... toothbrushes, shaving razors, hair brushes, shower caps, etc. The breakfast was superb! The staff were very efficient and attentive to customer needs and table/room cleanliness. Try the French Toast! It is really delicious (We had several helpings within a two day stay!) and the other food/drink items were very fresh and tasty! The hotel in general far exceeded our expectations! The staff were very friendly and accommodating.

Stayed in October 2023

Shower equipment

Night view

Stayed in October 2023

Having to book a pool time

Great location, views were amazing

Stayed in October 2023