Beautiful place, completely new and very modern. Really great helpful staff.

Stayed in April 2025

Staff were great, facilities and area are beautiful, would be good if there was a shuttle bus to the local bus stop/station in the evening as the hotel is located in the woodland

Stayed in April 2025

N/a

Loved it! Very beautiful and peaceful

Stayed in April 2025

I liked everything, but i think they could add some more options to the minibar and add a few letter sessions to breakfast (cut it off at 10:30am)

I liked the style of the building, the large size of the room and the high tech features. The food and staff were really good as well.

Stayed in April 2025

The only thing I would change is the options for food. It would be nice to have more options for dinner and maybe offer a lunch menu as well.

A really lovely hotel! Our room and the gardens were beautiful and the staff were great and really helpful. The location is further away from the main city but that is exactly what we wanted.

Stayed in March 2025

Beautiful place, amazing garden, best and generous service. The room is very clean and we'll decorated.

Stayed in March 2025

The price of dinner. That the saunas cost money 12000-19000 yen for 90 mins.

We loved our stay here. The free drinks were great, especially the roasted green tea gin cocktail. The free laundry was a good bonus for us. The quality is top. The breakfast was exceptional. We walked from the train easily, 5 min across the swing bridge. For those who don’t want to spend 19000 yen on dinner like us, there is a small restaurant by the train which was tasty. There is also a 7/11 5 mins walk away. We would definitely stay again.

Stayed in February 2025

Excellent hotel

Stayed in February 2025

Wonderful spot, near Yase / Mt Hiei. 30 minutes drive from central Kyoto but in a beautiful, mountainous environment. This hotel has exceptional, well considered design, excellent service, free drinks in the lounge area and a wonderful breakfast. A lovely little garden to walk through as well.

Stayed in January 2025

Nothing. Great experience start to finish. Even tolerated my broken Japanese

A fantastic location with great decor and amenities.

Stayed in November 2024

Wish there was a hot spring at the hotel.

Seclusive serenity. Retreat like hotel with beautifully grounds, spacious and gorgeous rooms, and artisan curated dining overlooking the koi lake and gardens. Glad we took the package that includes breakfast because it can be difficult finding a place to eat locally. Staff can show you a short cut to take the train into town for some nice lunch and dinner options. Would recommend the cold ramen at recently Michelin minted, Ramen Touhichi (It was like nothing I've had before or after anywhere else in Tokyo, Kyoto, or Osaka). The sauna and cold plunge spa session at Moksa is good for couples but I wish there was an Osen. Lounge with free drinks including alcohol options was a great welcome--having tea options specially for localized conditions was a nice touch. Enjoying cup of tea with our welcome snack at the lounge after long travels was very relaxing. Free laundry on-site was welcomed.

Stayed in December 2024

Professional service. The garden is truly beautiful and well maintained.

Stayed in November 2024

The reception was not so welcoming. He spoke to us not so nice. No smiling and very ironic. I was so upset and disappointed.

The room and the hotel was outstanding. Everything was so beautifully set.

Stayed in December 2024

N/a

Staffs are very friendly, helpful. Hotel room very clean. Breakfast pretty good too. The area is beautiful

Stayed in December 2024

Dinner very good and breakfast also taste. The room very big and nice design. Recommend come here😊

Stayed in November 2024

The guy at the reception who “welcomed “ us was far from welcoming. For some reason he did his best not to assist us with making a last moment reservation in the hotel’s restaurant, which we did eventually and enjoyed

Stayed in November 2024

Its entrance is hard for car to drive in as it's next to the most popular sight seeing temple in Kyoto

The Garden is an art piece, food and free drinks are really great value.

Stayed in November 2024

There was nothing to dislike!

This hotel was very beautiful and relaxing. The drinks at the bar were delicious and so was our breakfast! The staff were friendly and accommodating to our English speaking. They even helped us make a reservation at a nearby restaurant and coordinated our transportation to and from the restaurant so that we were able to have a few drinks. It was a very special experience, especially because we were on our honeymoon! I’m so glad we stayed here.

Stayed in October 2024

Beautiful room with a big bathroom. We were in Tokyo before staying here and it was a really big contrast from the overwhelming city. The hotel is surrounded by nature and makes you feel really relaxed. Staff was really nice and the breakfast was delicious.

Stayed in November 2024

There was nothing I didn’t like

This property was absolutely stunning, was above and beyond our expectations 🥰 So tranquil and peaceful you felt like you were in another world .

Stayed in November 2024

At the price I paid, I was expecting the staff to speak English.. we struggled at times. But the hospitality of the staff was top notch.

The peaceful environment, the zen garden, the highlight was its Moksa tea, hospitality of staff was amazing, room sizes and minimalist but modern look and amazing comfort🔝

Stayed in November 2024

We’re vegan and as we were there for four nights, the vegan breakfast option of porridge got a little tedious. It was very basic compared to the other breakfast types. Would have been great to have at least another option considering we were paying the same price as other guests.

Great atmosphere and really nice spot next to the river. Staff were very attentive to our needs, helping with taxis and were very nice with our toddler. The garden is amazing. Such a great hotel.

Stayed in November 2024

Absolutely fantastic but travelers need to be aware that the location is not suited for travelers who want to be close to downtown Kyoto

Fantastic place - super friendly staff, lovely remote location, excellent food - we really loved this especially as an escape after busy Tokyo and packed downtown Kyoto

Stayed in October 2024

Nothing!

Incredibly relaxing hotel. The gardens surrounding the property are so peaceful. It’s close to a metro stop with easy access to Kyoto but it feels very quaint and out of the way at the same time. We will be visiting again!

Stayed in October 2024