Nice hotel ,good location ,good price

Stayed in July 2023

Friendly and helpful staff, clean room, very good location, close to bus stops.

Stayed in June 2023

Nothing bad to mention.

Easy to reach from the Kyoto central train station (Shinkasen) through bus. Not far from city center, but quitter area. You can easily walk to the main attractions. Room not enormous (typical Japanese size), but well equipped and super clean.

Stayed in May 2023

The comfortably sized rooms. Perfect for a solo traveller. Very clean and nice bathroom with a deep bath.

Stayed in June 2023

Nothing really.

Nice and comfortable room, the bathroom was clean. We liked the location, there are many buses that stop nearby so it's very easy to get anywhere. Direct bus to Kyoto Station. We also walked to Pontocho twice, and it's a nice walk. Staff was friendly, we were allowed to leave our luggage after check-out.

Stayed in June 2023

It’s a bit futher from the center and other hot travel spotlight ( 15 mins by bus from Kyoto station and depending on bus timetable too ). But in general, everything was smoothly great if you are ok using city bus

For long term staying, They have eco cleaning ( trash checked and towel changed everyday ) and general cleaning every 3 days.

Stayed in June 2023

Expensive breakfast and the staff didn't know how to speak english

Staff was extremely nice and prepared us a welcome gift for our honeymoon! Very good location and the room was nice.

Stayed in June 2023

Although your room trash was emptied and you were provided new towels every day, any other room cleaning was only available every two days, such as vacuuming, etc.

The hotel was close to the train station, bus stops, eateries, and convenience stores. The staff was very professional, courteous, and accommodating. We were a group of 4 family members and the hotel accommodated us by placing our rooms next to each other. The double twin-bed rooms were better to stay in than the full double-bed room for two people. The toiletries provided were quality products. We stayed here and were able to make a day trip to Osaka using the train from the station near the hotel. It was convenient.

Stayed in June 2023

The stuff were really nice and caring, the room was clean and the bed was comfortable. And they have a lobby you can sit at and heat up your food at.

Stayed in June 2023

rooms are a bit small and windows with no view

excellent location and price

Stayed in June 2023

wish the room had a microwave so we didn’t have to go down to lobby to heat up the food.

highly recommend this hotel. we stayed in family room. kids enjoyed sleeping on futon bed. location very convenient to Omiya metro stn and Shijo-Omiya bus stop. Daiso is at bus stop. Lawson and 7-eleven is less than 5 mins walk. family mart is across the street. staff very polite n efficient. lobby area has a pantry with coffee machine , water dispenser, microwave

Stayed in June 2023

It would have been perfect if my window had a view 😊

This hotel had easy access to public transportation. It had a huge Lounge area on the ground floor with bottomless freshly brewed coffee !😉 All spaces are neat and tidy even on rainy days! The staff were friendly and professional.

Stayed in June 2023

double bed rooms were a bit small but it was worth it’s value! overall, great value.

It was convenient and near to Omiya subway station. It was clean and accommodating.

Stayed in June 2023

no

Convenient neighborhood, convenience stores, close to subway, and friendly staff.

Stayed in June 2023

Umbrella locker is broken. Staff helped to take the umbrella out.

Location is nice. Many restaurant around. Easily accessible to train, bus stop, some attractions. My son love the pay-per-use snack counter.

Stayed in May 2023

The internet connection was very slow in the rooms and WiFi signal was very weak.

The rooms are very clean.

Stayed in June 2023

Since our last stay amenities are no longer placed in the room and are available for you to grab down in the lobby. I am sure this is due to covid, but when you forget something you generally don't know until you need it. It would be nice to have the Japan standard amenities in the room again.

Great location for our trip. Loved having the continental breakfast option downstairs and the close proximity to Omiya station.

Stayed in March 2023

The room was still too small for us, but we were mentally prepared for it-ha ha, so no complain. The windows are not clear, so the light in the room is not much compare to the pictures provided on booking.

The hotel is clean and nice. you get what you pay for. there is a hang out area on the ground floor which is nice to have. The hotel is 1 min away from metro, first station for the train to Bamboo forest and bus station is also 1 min away. you can rent an umbrella for the day at the reception.

Stayed in May 2023

Maybe getting pillows that are more comfortable but honestly there is nothing that was bad to complain about.

The staff were so polite and always so helpful. it was really clean and the room itself was spacious compared to the other hotels we went to. it’s really close by to the train station as well and there are a lot of really good restaurants within walking distance as well!

Stayed in May 2023

I specifically asked for the rooms to be on the same floor and near to each other, but instead, they gave the boys on the 8th floor and us on the 9th floor. I did ask if there is any room available on the same floor and they said they are fully booked so it is impossible.

I booked 2 rooms, a twin room for our boys and a king bed for us. Turns out the twin room is much larger and more spacious than the king room. The rooms are clean but they don't tidy the room daily. They did change the towel and garbage bin daily.

Stayed in May 2023

The hotel offers the standard, very good experience of most Japanese hotel chains. It is located pretty well, near a railway station and in comfortable distance from Gion. I would visit again.

Stayed in May 2023

rooms are not cleaned every day

the property is relatively central

Stayed in May 2023

Perfect!!!

Stayed in April 2023

Comfortable bed and year round cooling/heating. Friendly staff.

Stayed in May 2023

n/a

clean and spacious

Stayed in May 2023