Rooms are way too small, definitely not fit for two people, including the bathroom, uncomfortable beds too. We barely had space to open our baggage. Value for money is not there.

Great location, close to several bus station and Omiya subway station. Free amenities available at reception.

Stayed in April 2023

The toilet smelly and dirty lots of hair behind ,and that’s did not reach Japanese standard. Other hotels provide free coffee,but had to pay for coffee here. Laundry has 3 machine and one was broken 3-4 people were waiting. When the do not disturb sign was posted , other hotels would give a package of fresh towels but this hotel did not. I booked 2-3 months early to get the good price but it turn out double the price from what I booked.

The coffee room was spacious

Stayed in March 2023

The rooms were dark and depressing. No amenities were provided. The wifi was terrible/non-existent Pillows uncomfortable.

The hotel was clean and looked welcoming.

Stayed in April 2023

terrible pillows; bad small in the room; never opened the window to change air

location

Stayed in April 2023

- Rooms are extremely small - even by Japanese standards they are smaller than the others. Now, the Hotel will say „We also have bigger rooms, just book those“, but I think even the smallest room should have space to store two carry-on bags. Don‘t trust the photos, they probably used the most wide-angle lens they could find haha (Bed is like 120-130, so you can get a gist). - Bad Value for Money: We were there during cherry blossom so, of course we paid a hefty premium, but I think if you have to pay more than fifty to sixty dollars for this kind of room, stay away (we paid north of two hundred). - Toilet was not clean when we arrived, but this was fixed when we told the front desk. - Staff speaks barely any English at all. Had to communicate with Google Translate.

Staff was very friendly. They were trying their best.

Stayed in April 2023

Room is tiny. No closet, just some hangers. Staff was not knowledgeable at all as to restaurants recommendations. Cannot use phone in room to dial out at all.

Nothing.

Stayed in April 2023

I don’t like this hotel, i booked and added my daughter to pay extra but they separated us our bed. It should be a family bed didn’t allowed us and expensive.

I like the building only.

Stayed in March 2023

Room was not cleaned daily

Was in a good location

Stayed in March 2023

Wi-Fi was really bad, I don’t know if it was a bad location of the room or if it’s the same in every room. had to stay stuck to the door to try and have a signal and even like that connection was really bad. even had difficulty planning day on maps

Stayed in March 2023

Room windows have poor isolation, thus it creates a cold breeze, condensate and mold… staff mentioned that this issue is in every room. Also double room is way to small for 2 people. Ventilation in bathroom is too loud.

Stayed in March 2023

staff at front desk would not issue me a receipt for my stay at check out. they said they gave it to me when I checked in. staff was rude and corrected me for putting my feet up on a chair in the breakfast area when I am a paying guest at the hotel. Hotel is not in a good location. too far from Kyoto Station and other city attractions. staff did not assist in helping find activities nearby.

property was clean, room was comfortable.

Stayed in March 2023

The room was extremely tiny. We stayed with two people in the room and it was almost impossible to move around or open our suitcase. It was also not properly cleaned as there was a giant hair ball in the bathroom and the bedsheet had a small stain. I’m aware that the price isn’t that high in comparison to other places but I did not expect the standard inside the room to be this low.

Staff was kind and nice looking Lobby with coffee and tea station. Not far from station and tourist attractions. We could keep our suitcases in the lobby before check in time. There is a vegan cafe very close by for those who are vegan or vegetarian.

Stayed in February 2023

SOME staff not very friendly or communicative

larger room and bathroom for Japanese standards

Stayed in February 2023

The room was too small for the price, there is many better option in Kyoto for that price. I didnt like the unit bath also. (because i really like the japanese big bathroom). coffee was not free :/

Location was fine, close to shijo omiya but can not go there with one subway, will need to change.

Stayed in January 2023

needs more ice machines on all the levels

pretty close to downtown

Stayed in December 2022

We asked the staff to call a cab for us, but we had wanted for more than 15 mins. So we told the staff that we decide to call a cab ourselves. We went outside and get a cab immediately, but at this moment, the staff rush out and STOPPED US! He insisted that we wait till he cancels the cab.

Stayed in December 2022

Nice lobby, but rooms are smaller than advertised. Wi-fi cafe with coffee, but NO food at all!

Hotel shows a beautiful lobby. Located very close to a subway station. Several sestaurants, Rx, and convenience stores quite close.

Stayed in November 2022

Room size is too small for the price.

The location was great - well connected with bus and trains. The room and the hotel area was clean.

Stayed in October 2022

rooms are not good , small in size and poor lights and ventilation.not value for money

open area are good and clean like reception and cafe area

Stayed in May 2022

No breakfast

The rooms were nice and cosy

Stayed in November 2023

Dryer in laundry is not so good, it costed 800 yen (~ 2 times working) for making clothes being dry completely.

Lounge is fully equiped with standard facilities. Laundry is a bonus point.

Stayed in October 2023

Room a little bit powdered

The place

Stayed in August 2023

Room and bathroom generally clean but not spotless

Amenities and toiletries were provided. Good location - close to Omiya station, restaurants and convenience stores

Stayed in April 2023

No complaints!

the staff is very helpful, rooms clean and it’s centrally located.

Stayed in March 2023

The shower was weak, and took time to wash shampoo or body gel away.

The hotel was near from the “Omiya” station, and easy to find since the hotel has big “M” logo at the entrance. There were two convenience stores near from the hotel, so could buy some snacks, food and makeup remover there. Room-wear was also nice, and air conditioner worked very well.

Stayed in February 2023