The staff is very friendly and warm. The onset is good and the kaisaki dinner is ok.

Stayed in April 2025

Nothing

Nice hotel, clean and conveniently located

Stayed in March 2025

Nothing

This was such a fantastic place to stay! If you are doing the Nakasendo trail I could not recommend this more. Stunning rooms (lovely by the river), delicious breakfast and lovely onsen. Everyone working there was amazing and kind! I even left my jacket behind at one of the restaurants and they couriered it for me to my next hotel. A real Japanese experience.

Stayed in March 2025

Everything was wonderful but it would have been nice to have had the choice of coffee for breakfast rather than automatically served green tea.

We loved everything about this hotel. It was spotlessly clean, comfortable and the Onsen was wonderful. The location was good and the staff welcoming. A delicious breakfast was served

Stayed in February 2025

The staff were very welcoming and helped us find somewhere to eat, which was difficult out of season and on a Monday evening when most places are closed. The typical Japanese room, with tatami matting and futon beds, was very comfortable. Good instructions were provided for the onsen, which was on the top floor and a great place to relax after walking all day

Stayed in March 2025

Super friendly and helpful owners, nice big traditional rooms, indoor and outdoor onsen were the perfect way to start and end the day.

Stayed in March 2025

Nothing :) great value for the price

The hosts were extremely polite and kind, the onsen was great and the room really spacious! Everything was clean and tidy. It was lovely to experience traditional Japanese breakfast as well, adjusted for our dietary requirements- thank you so much for that, we really appreciate it!

Stayed in March 2025

Everything was great :)))

Beautiful ryokan in Kiso Fukushima.

Stayed in January 2025

Nothing really. The beds were a little uncomfortable (traditional futon), but that may have been more because we weren't used to that style.

The meals were lovely, and the staff were eager to help out in any way. Our trip was quite short, arriving at around 4pm and leaving in the morning by 10am, and we would have liked to have stayed longer to really enjoy the village. It started snowing on our arrival, and we walked around the village, which is truly lovely. But the shopfronts were already closed, which was a shame. The public onsen within the hotel was nice. We enjoyed dressing in the yukata. The room was lovely, too, looking out onto the river. The hotel was a short walk downhill from the train station. But we were fortunate to catch a local bus back up the hill in the morning, with our luggage, as it would have been quite a challenge otherwise, and the staff were incredibly kind and helpful, even running out in the rain to help us catch the bus.

Stayed in January 2025

The food was delicious and offered a great variety. The bath was good

Stayed in January 2025

Keiseki dinner was absolutely fantastic. Onsen hot spring was invigorating. No complaints for my stay

Stayed in December 2024

The walk between the train station and the property can be a bit uncomfortable if it’s too cold.

It was super comfortable. The onsen was most comfortable.

Stayed in December 2024

The bed is a futon bed. We liked the experience and it wasn’t our first time on a futon but our only issue was the traditional beaded pillow which we are not accustomed to. It was quite hard 😅

The staff was very kind and the location is pretty good. Not too far from the station by foot and there are nice restaurants nearby. The inn has an awesome bathhouse on the top level and a few minutes away there is a public foot bath as well.

Stayed in December 2024

All very good in my view.

Wonderfully kind and helpful staff, we felt were treated like VIPs. Also the open air onsen was amazing and food was delicious. The rooms were very traditional, pretty and comfortable.

Stayed in November 2024

nothing

The staff both in the receptionen and the resturant very nice and gave us very good service. The room beautiful with a view of the garden and we really enjoyed our stay. We liked it all

Stayed in November 2024

Nothing, it was perfect

The most beautiful room I’ve ever been in 2 tatami rooms beautifully decorated with a river view Amazing onsen in the top floor Delicious dinner and breakfast Really welcoming staff 😃

Stayed in October 2024

None

I read about this ryokan from craigmod’s blog and was really happy that we managed to stay there. We loved this traditional ryokan and appreciate the hard work and sincerity put in by generations of this family to upkeep their inn in a beautiful state. The food they prepared for us was so delicious. The hospitality unmatched to the extent that elder Iwaya okami san with her walking stick bid farewell to us with her bows and waves till we are out of sight.

Stayed in September 2024

All good

Clean, beautiful rooms next to river

Stayed in October 2024

Nothing

So welcoming and charming

Stayed in September 2024

Best place we've ever been!

Stayed in August 2024

They were friendly and the food was great. I enjoyed my stay.

Stayed in July 2024

It does not have a lot of personality. The Japanese beds were very uncomfortable. I have been in other beds on mats, but these were really old and stiff. I felt like I paid too much, but I was happy to have a place to stay.

The room was large.

Stayed in July 2024

Very comfortable and excellent dinners! We've stayed at many different ryokan over the years and the food here was particularly good. Baths were pleasant and well-maintained as was the entire hotel. Great service, very friendly. Location is quite central, easy to walk to from the train station and near the historic part of the town. Reviews complaining about the meal times, handing in keys and lack of laundry room have clearly never stayed at traditional ryokans before. All of these are very typical.

Stayed in July 2024

NA

Beautiful Japanese Ryokan with great hospitality

Stayed in July 2024