Property is off site the main Niseko/Hirafu core area. There are shuttle buses, but not frequent enough to allow easy transfers. We also waited at the end of a ski day at the Hirafu gondola where the shuttle was supposed to pickup at 4:30pm (confirmed with the front desk staff) and it just never came. No shuttle service between 6:20pm and 8:20pm. There’s also another free shuttle “Kabayama line” which stops at Miru, but there’s no ‘official’ schedule aside from a GPS tracker indicating the current position. On site restaurant, like many others in the Niseko area these days, is really pricey.

Fairly recent. Rooms are nice and very clean. Onsen on site. Good breakfast selection.

Stayed in February 2024

Lobby smelled a bit like poop

Service, onsen, free shuttle Manager was very nice and accommodating

Stayed in February 2024

The apartment side has two floors but the second floor only can be accessed by stairs which was not very convenient for my older mom. And laundry could have two washers and dryers

It’s just 7 mins drive away from hirafu and it’s very cosy and homey. The breakfast was good as well! Has a beautiful view of Mount yotei

Stayed in February 2024

There wasn't anything I didn't like

Onsen was amazing, the room was massive, and the facilities were great. I was so surprised they has "return" rates for guests that I was even texting people to plan out another trip here before I even left

Stayed in February 2024

Shuttlebus into town and back was perfect.

Stayed in January 2024

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Everything was great! Nice, comfortable rooms with plenty of space. And we could see Mount Yotei from our window :) The breakfast was good with big variety of food. We also enjoyed the dinner at the hotel’s restaurant. The staff was extremely helpful and organized perfect transfers for us on check-in and check-out days. We appreciate their care very much! We also were happy to enjoy hot springs located at the hotel premises after active skiing days. Hotel has modern design and everything is made in Japanese style – with the focus on the quality to all small details. I strongly recommend this hotel!

Stayed in February 2024

Laundry room and AC external split is making ton of noise.

Spacious room. New facility.

Stayed in February 2024

The breakfast is very good, they are serving various dishes. Their location is a sight to be seen during winter season.

Stayed in February 2024

An extra sofa in the living room would have been useful for our numbers so we did have to pull an extra couple of chairs over

Lodge 9 was perfect for our group of 8. Plenty of space, clean and very comfortable. Shelter for our car. Room for our snowboards to dry. We had a fabulous view of the volcano. Breakfast each morning was fab.

Stayed in January 2024

We don’t have anything bad to say about this place!

It was very modern! Loved the furniture and spacious layout of the rooms

Stayed in January 2024

- frequency of the Miru shuttle bus can be more frequent. - the in-house restaurant should serve ala carte menu and not just set dinner. Hence we did not eat there.

- comfortable area for family of 4. - room are clean and well maintained. - 2 vanity sinks are useful as we have 4 people - microwave is great & come with cutlery eg plates - free laundry & dryer is great - breakfast has enough choices of western & Japanese. - luv the outdoor onsen. - no amenities within walking distance but free shuttle bus and Miru Shuttle bus is doorstep. Very convenient. - pickup fr HIRAFU welcome Centre is great. - storage for ski & boots are gd.

Stayed in January 2024

Limited dinner options, had to go into town in evenings o get takeaway unless will to pay a lot for dining at the Grill.

Extra shuttle buses, onsite onsen, breakfast included, amenities included in the room

Stayed in January 2024

We stayed for 8 nights, but the breakfast barely changed much in the menu. By the 3rd day, we were hardly eating any of the hot stuffs. It would be good to switch menu every 2-3 days.

very spacious room for 3 pax - pretty decent dry room for our gears (but it does get full fast during peak season) - helpful staff (Ede) - pjs were provided - Mt Yotei view - public shuttle right at the door step + Miru own shuttle to take guests to Annupuri - public bath (it would be better if it was an onsen!) - in between all 4 resorts (we drove, so it took 5 mins to Hirafu & 10-15 mins to NV & Annupuri)

Stayed in January 2024

The laundry machines were weirdly hard to use, and we had issues drying our clothes even after multiple runs in the dryer. Ended up with hot wet clothes that followed us to the next hotel :') Flattest pillows we've experienced so far out of 3 hotels, though pillows on the flatter side seem to be the norm for Japan. Travel to anywhere but Hirafu was a mission (like the Niseko town which was recommended for onsen but we found out had nothing else going for it), though this isn't an issue with the hotel. Neighbours mentioned that use of the laundry machine made noise on their bedroom wall, another resident mentioned a view of the road while we had a great tree landscape. Seems to be luck of the draw what room you get, though the cons definitely don't outweigh the pros.

Very spacious room with lots of room for luggage. Room was maintained well every day, the bathroom was nice with good amenities. Cool pajamas included and lots of guests were wearing them around the hotel and to breakfast. The breakfast was really nice, but after a few days the lack of variation got a bit boring. Really convenient shuttle bus and information for the public buses that came right past the hotel for easy travel into Hirafu. Hotel staff were helpful in informing us about ski rental and the location of key places on the provided map. Free laundry machine usage! The hotel provided a nice room to keep ski gear in. Free onsen (heated public bath) that was great and rivalled the paid ones I tried.

Stayed in January 2024

No

Staff are nice, can speak Cantonese Chinese and English And shuttle bus service is good Buffet breakfast good

Stayed in January 2024

Location is around 5 mins drive from Niseko Downtown and the taxi was impossible to get, shuttle bus was not operate from 6:30-8:30pm, therefore, been careful with the shuttle bus schedule. One of our friends boot was being mistakenly taken by someone from the hotel ski room, I think the initial handling was not very proactive (such as just saying there is nothing they can do), later on the manager (?) was a bit more helpful at least trying to contact the people that we think have took our boots.

Clean, breakfast was superb, most of the staffs are helpful

Stayed in January 2024

n/a

Staff were spectacular, breakfast was great, views of the mountain were amazing and the rooms were beautiful. I can't wait to stay again in the near future - thank you for your exceptional service Team Miru!

Stayed in January 2024

Toilets bathroom freezing

Nice facility , friendly staff , great rooms

Stayed in January 2024

The property was a bit far from town center/lifts. There were shuttles provided which is really good. However during midday and dinner time it would be nice to have more frequent shuttle or on-demand shuttles.

Room was very clean and well designed. Onsen was not large but big enough and enjoyable.

Stayed in January 2024

Lovely room, more like a suite with separate bedroom. Good breakfast.

Stayed in January 2024

The location was quite inaccessible and could not be reached from the main city on foot.

It was clean and the room was spacious. There was a complimentary hot spring as well.

Stayed in January 2024

Nil

Well designed, well kept

Stayed in January 2024

Through no fault of theirs, it's a little far from the centre of the action. Probably more suitable for travelers with their own wheels.

The free laundry facilities was a nice touch. Breakfast was also satisfying. It never got too crowded, and there was always space to park when we got back after a long but great day.

Stayed in December 2023

Lack of a bar

Miru Miseko is a very nice property. The rooms are very clean and a good size and the staff is extremely accommodating and nice. There is a great public bath (not an onsen) that I used every day after skiing. (Men and women are separated. No bathing suits allowed, as per japanese tradition.) There’s no bar at the property, but there’s a vending machine with good beer. The on-site restaurant is plain but nice and serves beer and wine; the food was also nice, but not great. The restaurant does not serve lunch and is not open other than for breakfast and dinner. although the property is approximately one to 2 miles from town and the mountains, There is a shuttle bus that will take you to town and the mountains at scheduled intervals and the hotel will pick you up/Drop you off at the Niseko Welcome Center if you request it. Overall, I would give this property a very high rating. 

Stayed in December 2023

Thou its not near the snow activity but they do offer the shuttle to the downtown village which is very helpful. The room itself is superb with a japanese style room and the bed is sooo comfy and everything is super clean. They also do a washer and dryer in every 2nd floor which is very nice. The breakfast yet simple but delicious. The surrounding at the back of the hotel is so nice, we had a good time playing snow in there. Definitely will come back there.

Stayed in January 2024