860-0804 Kumamoto, Kumamoto, Chuo-ku Karashima-cho 4-39, Japan
#54 of 66 hotels in Kumamoto
Guests' ChoiceBased on 102 hotel reviews
6.9Cleanliness
7.1
Comfort
7.1
Location
7.5
Facilities
6.8
Staff
8.3
Value for money
7.7
Free Wifi
7.7
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End of dialog contentReviewed: February 21, 2025
Dowprakay
ThailandOld hotel , ole furniture
Location next to Bus terminal and castle
Stayed in February 2025
Reviewed: February 4, 2025
Naomi
AustraliaI could hear the conversation from other rooms.
Location
Stayed in February 2025
Reviewed: January 8, 2025
マニレ
Japanthere was not any service for children, evevn a pillow to sleep!
Stayed in January 2025
Reviewed: January 2, 2025
Jonahlyn
PhilippinesThe toilet and bath was not the that clean
It’s near the city proper
Stayed in January 2025
Reviewed: December 31, 2024
Michael
United StatesThe hotel in the listing picture is not the property we stayed at, which was confusing at check-in. The hotel is older but in good repair.
The location was about half a mile from the castle. Location was good and the included breakfast was good.
Stayed in December 2024
Reviewed: November 2, 2024
Cim
PhilippinesThe room was dusty. The comfort room smells and had molds
Breakfast was filling. The staff were friendly and helpful
Stayed in October 2024
Reviewed: October 10, 2024
Binyan
ChinaGreat location, the hotel is with wash machine, it is really helpful!
Stayed in October 2024
Reviewed: August 30, 2024
Sunenti
JapanBathroom smells so bad
Perfect location and worth the money
Stayed in August 2024
Reviewed: April 24, 2024
Adam
United StatesThe bed was a little hard.
We stayed one night, which was fine. It was a small space, with not much room to spread out. The internet was fast and reliable, though. One thing we really appreciated was that we were able to drop off our backpacks at the front desk before check in time.
Stayed in April 2024
Reviewed: April 16, 2024
Kei
Hong KongThe room temperature is high, I felt hot when I stayed in the room
taste is OK
Stayed in March 2024
Reviewed: April 10, 2024
Charlene
SingaporeThe strong sewage smell in the toilet. The coin laundry machines are dirty. Overall old facilities but I guess it is expected for the price paid.
Walking distance to the bus terminal and the shopping mall, location is good. Room is big enough to open 2 luggage.
Stayed in March 2024
Reviewed: April 3, 2024
Nualwan
ThailandSmall bathroom
Location is the best. So close to Sakura machi department store and bus stop. And near Kumamoto castle. Breakfast is good.
Stayed in March 2024
Reviewed: April 1, 2024
Temporal
JapanThe room and the building felt a little bit old, but if you are using the hotel as a place to sleep and not as a place to stay inside the whole day, then there are no problems.
The location was very close to the castle and the city centre. The area was quiet during the night. For people to drive, the attached parking garage was nice and close and reasonably priced, with a discount from the hotel for using it.
Stayed in March 2024
Reviewed: March 29, 2024
L
Hong KongCleanliness is just average Facilities of toilet is quite old.
Excellent location. Close to the Sakura Machi bus terminal, shopping street, supermarket and major visiting spots Good price
Stayed in March 2024
Reviewed: February 24, 2024
Xu
ChinaAt night I can clearly hear people having sex upstairs, it does wake me up, the sound insulation is not good
Stayed in December 2023
Reviewed: February 12, 2024
Patamawan
Thailand-
It’s good.
Stayed in January 2024
Reviewed: January 9, 2024
Mk
ItalyNothing to mention.
Good location, close to the castle etc. Clean and comfortable room. Nice buffet breakfast.
Stayed in January 2024
Reviewed: November 24, 2023
Sebastian
GermanyNothing
Comfortable bed, good location
Stayed in October 2023
Reviewed: October 19, 2023
Daniel
JapanHotel was a bit dated, it could do with repainting and refurbishing.
Friendly staff. Good location, easy to access using the tram and close to the town centre.
Stayed in October 2023
Reviewed: October 15, 2023
Andreas
SingaporeThis hotel is super super retro. Everything looks very old. The bedroom is small, and it's still using the old spring mattress which causes sound when you turn your body. The pillow is also very hard. So I had two sleepless nights there. The price was on a higher side, compared to other "retro" hotels. The big issue was the air-con. It kept switching on and off automatically, so it's really annoying. The bathroom is a bit damp and mouldy. The equipment is rusty as well.
The location is great, just opposite the Sakura Machi shopping mall and a terminal bus. It's also a walking distance to the Shinshigai shopping arcade. You can access this hotel by taking the A-Line tram from Kumamoto station or the B-Line tram from Kami-Kumamoto station. The staff was very friendly and helpful. When I complained about the air-con problem, they offered me to switch to another room, which was slightly bigger than the previous one. The check-in and check-out process were both smooth.
Stayed in October 2023
Reviewed: October 12, 2023
Thanh
JapanIt’s near the downtown of Kumamoto city and near Kumamoto Castle, easy to travel by bus.
Stayed in October 2023
Reviewed: October 1, 2023
Hsinhuei
TaiwanThe room is NOT clean enough.
Good Location
Stayed in September 2023
Reviewed: September 29, 2023
L
Hong KongBathroom was a bit old Water pressure was too weak. Have to spend time waiting for the water Staff could not speak English. Not easy to communicate, but they were nice anyway
Just 5 tram stops from JR station, and then a short walk to the hotel Room was not too small than I thought There was a long table to put my personal stuff Sakura Machi bus terminal is just 5 min walk, where buses to Takachiho and many other places are available Kumamoto castle is a 20 min walk A big shopping mall and supermarket nearby Good sound proof as there was a festival parade early in the Sunday morning
Stayed in September 2023
Reviewed: September 23, 2023
Yodsamud
ThailandBathroom isn't clean, and has mold in the shower. Front staffs changed room for me (thank you) but that also has mold in the bathroom. I don't mind if property is old with wear & tear, but it must be hygienicly clean.
Location near mall and bus terminal. 2 blocks walk from city tramp station
Stayed in September 2023
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