105-0013 Tokyo-to, Minato-ku Hamamatsucho 1-25-20, Japan
#839 of 1,463 hotels in Tokyo
Guests' ChoiceBased on 1430 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
9.0
Facilities
8.1
Staff
8.5
Value for money
8.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 January 2023
Nathalie
FranceIf you stay consecutive nights, you have to check out every morning and check in every afternoon again. As if you were any other overnight guest. Of course you can let your luggage in, but it’s quite inconvenient to organize according to this process.
We had already experienced 9hours concept during a previous travel as a couple. Locations are always central, places are design and well equipped, the view from common rooms tends to be stunning. For a night or two, you can stay close to areas with the best nightlife for half the cost.
Stayed in December 2022
Reviewed: 7 January 2023
Yh1967
IrelandOne guy snored all night so in a capsule hotel, not so good! Was given ear plugs by reception. Not enough capacity with the one lift,
Location, cleanliness, seamless check in and secure access to all areas with keycard (lift, lockers etc)
Stayed in December 2022
Reviewed: 5 January 2023
Mollymoon
Japan1.The face of staff not smile and not warm welcome 2. Someone bring suitcase in to bed room 3. Someone call at bed room 4. Someone took a noise walking
Good location and facility
Stayed in January 2023
Reviewed: 30 December 2022
Danhong
Singaporethe locker area is very narrow and it’s not convenient to pack and unpack stuff, especially so if you have a luggage. Shower is on a different floor.
location is great, everything’s clean and neat, and bed is wide and comfy.
Stayed in November 2022
Reviewed: 25 December 2022
John
Francequick and efficient check in and out.
Stayed in November 2022
Reviewed: 19 December 2022
Kai
SingaporePillow was abit hard and the locker area was very small. There are times where the locker area was too crowded
Place was near multiple lines of metro. Beds were very comfy and we recieve a new set of towels and outfit each day. Breakfast was served at a nearby cafe, food was pretty good there. There is a lift and small lounge in the building. Could see Tokyo Tower clearly from the lounge. Pods, locker and shower area was very clean
Stayed in December 2022
Reviewed: 17 December 2022
Joseph
United KingdomThe hotel has an unusual policy of kicking guests out at 10AM to clean the rooms before making them check in again. This didn't particularly affect me, but it could be a dealbreaker for others.
Nice place, friendly staff who spoke good English and explained things well. Good facilities especially the immaculate showers - the nicest I've seen in any shared accommodation. Rooms were very clean and quiet.
Stayed in December 2022
Reviewed: 17 December 2022
Peter
AustraliaThe pillows at 9h leave a lot to be desired, and the pod temperature is not adjustable - if you like it a bit cooler than it is you're out of luck
The common spaces are amazing. There's a roof that's worth spending time on even in winter as the views are amazing of Tokyo Tower
Stayed in December 2022
Reviewed: 16 December 2022
Christle
United Arab Emirates9hrs only and had to check-in/check-out every single day. however, I think that’s how capsule hotels operate, so I just did it.
the location of this capsule hotel is perfect with access to both the Tokyo metro and JR lines.
Stayed in December 2022
Reviewed: 16 December 2022
Enes
Turkeyhubs are not isolated. all the noise around is inside your hub.
clean, good location, comfy beds
Stayed in November 2022
Reviewed: 4 December 2022
Hsiao
TaiwanAmazing View of Tokyo Tower. Clean, Good Location. Good Design.
Stayed in November 2022
Reviewed: 4 December 2022
Dieter
BelgiumIf you'd like to meet new people, this may not be the best place. If you enjoy solitude, it is!
Very clean, great location, ok price/quality
Stayed in December 2022
Reviewed: 26 November 2022
Uday
Canadaclean
Stayed in November 2022
Reviewed: 25 November 2022
Rebecca
United Kingdomchecking out every day is a little inconvenient
amazing terrace, love the concept, very clean and friendly
Stayed in November 2022
Reviewed: 23 November 2022
Wanwisa
Thailandonly 9 hrs stay
clean and comfy
Stayed in November 2022
Reviewed: 12 September 2022
Evelina
JapanWhen it’s a time for cleaning … from 10am to 2pm, you cannot unblock your locker with your things(
it was very clean and white (minimalistic) hotel. I like a new bath set every day. Staff was gentle!
Stayed in September 2022
Reviewed: 27 August 2022
Charlotte
United KingdomFacilities were quite busy in the last 45 minutes before checkout (10am).
Clean and comfortable, great shower facilities and really convenient for the airport! Pods were surprisingly spacious and really fun to stay in. Luggage lockers were great for even large bags. Roof terrace was a spectacular bonus.
Stayed in August 2022
Reviewed: 30 June 2022
Per
SwedenVery clean, fantastic shower
Stayed in June 2022
Reviewed: 18 June 2022
Kiyoko
United Kingdomshower wasn’t on the same floor
simple and comfortable place for early departure from Haneda airport great view of Tokyo tower on the lounge floor
Stayed in June 2022
Reviewed: 30 May 2022
Siriphan
JapanThe staff is very nice. The place was clean. It's easy to access from the station and you can also enjoy the night view of tokyo tower. Perfect place to stay!
Stayed in May 2022
Reviewed: 14 May 2022
Onur
JapanThat is one of the cheapest capsule hotels. However it was very clean and shower was good.
Stayed in May 2022
Reviewed: 3 May 2025
Rita
PortugalNothing to say here.
Although it was my first experience in a capsule hotel, it could have not been better. They provide all the amenities you need for your stay - towels, PJ (super comfortable), toothbrush, sleepers. The showers are spacious (small entrance for you to chance your clothes inside the cabin) and clean. The capsule is also spacious and comfortable. Rooftop super cool with nice view to Tokyo tower. The location is also very good.
Stayed in May 2025
Reviewed: 2 May 2025
Siwar
FranceLockers floor and showers floor for girls are on the same floor.
Location and available of English speaking stuff.
Stayed in April 2025
Reviewed: 2 May 2025
Ratu
New ZealandLockers were too small but storage was handy in the lobby
Beautiful view Bed were nice and soft - wasn’t too claustrophobic Great proximity to Hamamatsucho station and Daimon station Great proximity to convenience stores - Family Mart, 7/11 and Lawson 50mins-1 hour train to Disneyland, 30-40min to Asakusa Showers were clean and space for changing Would’ve stayed longer if we had no where else booked
Stayed in May 2025
Reviewed: 29 April 2025
Kittipong
ThailandThere is no space for packing stuff and forget all privacy concerns related to this. Otherwise it is fine.
Location
Stayed in April 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content