overall , I’m still satisfied with 9h’s convenience and service !

Stayed in April 2025

Very organizied and very clean. Great experience for a capsule hotel. Everyone was respectful and quiet.

Stayed in March 2025

Just one bed for two persons

Location, price

Stayed in February 2025

1. There is no common space for eating and drinking.

1. The bed is good. 2. Locker is big.

Stayed in January 2025

I've lived in the 9h in Nagoya before and this Sendai one is much smaller in comparison. There is no lounge but only a small bench in front of the entrance of the men's space.

The place was clean. The bed, the bathrooms, and the shower rooms were all clean and tidy. The location was also nice considering it is close to a subway station and a big shopping street.

Stayed in February 2025

super clean and quiet. they provided towels, slippers with a bag which helps when you go to the restroom (tooth brush upon request). the design was very well thought-of. spacious full-length lockers, capsule was comfy.

Stayed in February 2025

No common lounge to eat something before hitting the day or bed

Clean, good aesthetic, good location

Stayed in February 2025

The location is abit far from the train station by foot.

Nice clean location. they provide towels, pajama's and slippers as well as toiletries. beds were comfy.

Stayed in December 2024

The only thing I didn’t like was that since they clean the place from 10 AM to 2 PM even if you’re staying multiple days you have to leave your room during that time. Therefore if you are the type of person who wants to relax in your room during the day you won’t be able to do that. Also there is no space to hang out or talk to people so if that’s your intention that it’s not for you.

It was an interesting concept and I felt like I was in a futuristic city which was nice. I enjoyed the space and I was amazed by the cleanliness. Since I went during off-season there weren’t a lot of people staying so I had a very spacious and comfortable stay. Most of the pods were empty. Therefore I didn’t have to wait to use the shower or any of the facilities. When arriving you are greeted by the staff at the front desk and they will explain everything to you. You will get your locker key and room key with a number on it. The number is for your pod and for your locker. they provide room wear/pajamas so you can use those as well. They also provide slippers and towels and basic amenities. Everything is very organized and I would stay again because the location is pretty nice as well.

Stayed in December 2024

The mat and pillow are too hard, making it difficult to sleep.

Everything is clean and tidy. There's a large locker for your luggage, which is a great point compared to other dorms.

Stayed in January 2025

It was easily accessible and clean

Stayed in January 2025

The pillow and mattress were quite hard.

The capsules are decently big and the amenities and service is great. The cleaning starts around 10 so you have to get up by then though.

Stayed in December 2024

It was a bit difficult to organize luggage in the small locker space with so many people close together. Some of the staff members weren't as friendly as others. The heat was turned on very high throughout the entire stay, so we woke up like shriveled raisons.

The capsules were very comfortable. There were ample toilets and showers, so we did not have to wait too long to use the facilities. The 24-hour access made the capsule hotel very convenient. The location was close to many forms of public transport and easy to reach on foot.

Stayed in November 2024

None

Freshly cleaned bed every day, new shower towels and robes every day, friendly staff, great location, everything is clean.

Stayed in December 2024

There was nowhere to sit and eat except a pseudo bench next to the stairs.

Very efficient capsule hotel, they provide pyjamas and the large bathrooms are clean

Stayed in December 2024

I wish there was a lounge where I could sit and eat my breakfast. The convenient stores nearby also don't have seating places. Beside that everything great.

Stayed in November 2024

Not too much of a big issue, but do note that there is no common room or anything, there is only a bench outside the room for you to sit and eat/drink/rest

Room was clean and the facilites that they provided and the amenities for the shower and sleewear was good

Stayed in November 2024

Pillows and beds were a tad uncomfy but overall good enough

Super clean, really nice amenities, safe, I liked having my own big locker to keep items safe, and the location was good. Would def stay again

Stayed in November 2024

No guest room to work with pc and to eat.

This capsule hotel is really good choice for budget accomodation. It is 15-20 minutes walk from the main train station and 5 minutes walk from one of the main shopping street, with restaurants, combini, shops. The capsule bed itself is clean, modern-stylish, but very basic. It has only one socket and light. The showers are clean and the hotel gives you a bag with towels and pigiama. Unfortunately this capsule hotel do not have bathroom, nor sauna, but, what is missing more, a room for guest to relax, work and eat.

Stayed in November 2024

This is my 2nd time stay since 2022. During 1st stay, I took about 20mins walk from JR Sendai Station. This times round, I walk back hostel, while shopping along the shopping street (all under shelter). However, i learn to take public bus, at the bus stop just 3mins away from the hostel, to JR Sendai Station (can pay by IC card). There are few bus services heading the station, just need to reconfirm the bus showed heading to Sendai Station

Stayed in November 2024

You must leave the room key at the front desk whenever you go out, which is a bit inconvenient for me.

Everything is clean. And it’s good value.

Stayed in November 2024

Pods quite small for tall guys, but doable. Mattress not very thick. When you close the pod door it gets very hot and stuffy, maybe aircon didn't work. Not much interaction with staff, very transactional.

Very clean, very stylish, very quiet. Comes with amenities bag. Good for people who don't want to interact with others.

Stayed in October 2024

There must be room there for space.for drink water or coffee or snack

Clean ,comfortable,

Stayed in November 2024

The bed itself was comfortable enough (despite the mattress having become slightly "U-shaped" due to repeated use), but the pillows were not good. I understand the need to low-cost hotels to use inexpensive materials for pillows (the typical hard, almost sandbag-like texture). However, the pillow was completely indented in the middle, and due to the firmness made it hard to comfortably position your neck. Also, while this is no fault of the hotel staff, several guests did not obey the "slippers only, no shoes" rule for inside the capsule area. This meant getting woken up on several occasions throughout the evening by guests loudly walking down the otherwise completely quiet room.

It is a capsule hotel, so naturally you get everything you would expect: efficiency, cleanliness, and low cost. The hotel was also in a bustling area, which was great for going out at night (though it is about a 15-minute walk from Sendai station). Most guests were also very considerate, which resulted in a mostly very quiet environment in the capsule area (see next part for a caveat). The back-and-forth you need to constantly do between your capsule and your locker is not ideal, but is par for the course for a capsule hotel and something you get used to the more you stay in such places.

Stayed in November 2024