Love the onsen and outdoor bath area, facilities very clean. They also provided shampoos, body soaps and skin care stuff as well (basic ones) bedroom also very cozy. Food is good, different menu for breakfast and dinner, but same menu every day. Not a very far walk to other onsens as well.

Stayed in January 2025

It was a bit expensive and was a 15 minute walk from downtown.

The buffet breakfast and dinner were expansive and delicious. The rooms were comfortable and had a beautiful view. The shuttle service to downtown was helpful. The boutique in the hotel was awesome too.

Stayed in November 2024

location is a bit of from other onsens and the town

have plenty of cafe and takeaway food for breakfast at the town

Stayed in December 2024

Food quality at breakfast. It would be better to serve fewer items of better quality, than many items of lower quality.

Breakfast was ok. Dinner was pretty good. Overall the experience was very relaxing and fun.

Stayed in December 2024

Construction of road in front of hotel.

Room was newly renovated. Clean and comfortable size with a living area.

Stayed in December 2024

Construction of road in front.

Much nicer than pictures. Excellent condition.

Stayed in December 2024

The hotel is located in the legendary city of 7 public onsens. The hotel offers free shuttle bus to and from these onsens. The admissions are free for hotel guests (they will give you the pass for that). However, the best onsen is not one of the 7 but the one in the hotel itself. The room is spacious with en suite bath and toilet. Breakfast and dinner are buffet and fun to eat. Don't expect anything fancy but overall quality is very good.

Stayed in December 2024

I was not use to having a shared shower/bathing room.

It was a very well organized hotel with a cute giftshop and a large spread of food during breakfast and dinner.

Stayed in November 2024

Longer walk to town but the shuttle bus made up for it.

The size of the room we booked. The shuttle bus service. The high value items in the buffets. They are part of local Ryokan association so there is free shuttle bus to take you yo hotel when you arrive.

Stayed in October 2024

It was crowded, even though the food was good we didn’t like that the meals were all buffet style. The baths were decent, but small, and only one side had an external onsen. The rooms didn’t have any shower facilities, but that’s not uncommon

Clean, large rooms, quiet location

Stayed in November 2024

The location was a bit off the main street which is fine in normal situation but road construction making it difficult to walk with suitcases going there.

The public bath was well maintained with dry and steam sauna. Dinner and breakfast buffet were great. They even have selections of baby food for the little ones.

Stayed in October 2024

I really enjoyed my stay and I loved it all.

Stayed in October 2024

Adding a cold bath in each part of the baths (men and women) might be a good option to have a different experience with each bath.

The baths, the buffet at the restaurant and also the room. The living room was really good to meet people and relax. The bedroom was nice and spacious.

Stayed in October 2024

While I was staying, the road to the onsen places was under construction, and it was a bit challenging to walk. But walkable still. However, the hotel provide shuttle services in the afternoon thouhg.

The breakfast was worthy, and the hotel was comfortable. The location is walkable to onsen.

Stayed in September 2024

Food is same everyday.

Location is great - you can walk to the city centre where all the onsen are.

Stayed in August 2024

Dated, no English speaking staff (had to be done remotely in an iPad), major bridge construction causing noise and dust plus a pedestrian detour which involved us having to walk along a track next to the road, impossible to roll a case along. Despite the town being tattoo friendly, the hotel wasn’t so we couldn’t use their facilities.

Great buffet breakfast and dinner, large room

Stayed in May 2024

Property is correct. Clean, nothing to complain. Breakfast and dinner are correct also. If the room facing the lake. The view is very nice.

A bit far from center . Especially now they are building a bridge beside hotel. So a bit difficult walk to or from centre. But hotel provides bus from 4pm everyday.

Stayed in May 2024

For some reason my room was never cleaned during the day, without any explanation. Luckily I had hung up the towels for drying myself, so I could manage without a replacement.

Even though the hotel is located a little distance from central Kinosaki, there is a shuttlebus service. The dinner buffet had a lot of variety! The ambience inside the hotel is relaxing as well.

Stayed in May 2024

The hotel is not easily accessible as there are road works going on - you have to drag your bags through grovel and walk on the car lane. The location is also a bit off. They have a minibus, but it operates strange hours that don’t allow you to get back in time for dinner, or to the station if you leave after 10 AM. The hotel staff speak no English and don’t really try to be helpful, although they are polite.

The hotel’s facilities are really good, with a diverse dinner and breakfast buffe, public baths, massage chairs and free drink and snack bar.

Stayed in May 2024

None

We like the environment, all you can drink sake and beer in the lounge, free massage chair and shuttle to the onsen area. Everything is well thought of including the yukata, the slipper to walk outside and also the basket to bring all your belongings.

Stayed in April 2024

I hated the buffet breakfast and dinner. The Breakfast was not suitable at all for Western guests.

Excellent location.Easy walk into town. I loved that we were given Kimonos to wear during our stay. The free flowing bar was great. Lovely fireplace

Stayed in March 2024

Would have been good to have the buffet signs in Japanese and English but otherwise all good.

Nice place to stay with regular shuttles back and forward between the main street and hotel. Dinner was lovely - didn't have breakfast so not sure what that included.

Stayed in April 2024

the bath facility.

Stayed in March 2024

Food at the buffet was the same each day. Very family friendly and not for couples relaxing.

Lovely view on to the lake, spacious room with shower. Good selection of free drinks and gowns to walk round in.

Stayed in April 2024