Second time stayed with this hotel. Still nice and cosy. Great place to see some whild animals.

Stayed in April 2025

It takes 25 minutes to the main attraction. They charge extra for the additional cup of coffee during breakfast.

Love the serenity & ambience of the property, and the room is spacious.

Stayed in March 2025

No

Environment , services, & food

Stayed in February 2025

Good service and very helpful and friendly staff. Japanese style breakfast is great. We enjoyed the stay very much. Winter is very cold indeed. Road to hotel is narrow and challenging when snow/icy road in Feb. As a whole, we love this stay and will come back with other family members.

Stayed in February 2025

Our room was very large, new and had all the right facilities, kitchen etc. I really liked the onsen of the hotel, and the breakfast was excellent. Snooker table was a cool addition. Staff was super kind and helpful. 15 min. drive from a ski park, 20 min. from Karuizawa city center.

Stayed in February 2025

Items from their small convenience store are a bit too pricey and a bit too limited, specially given that the venue is a bit too far from any other convenience store or supermarket. So, make sure to bring your own food for cooking in the room, if you won’t have dinner/lunch/breakfast from the hotel.

It has a very nice and chilly landscape. Rooms are amazing, well decorated, super clean, fully furnished and well equipped. Rooms have a fully equipped kitchen that you can comfortably use for cooking. Just make sure to bring your food for cooking, as you may not find the ingredients in the available convenience store. Staff are super friendly and helpful. Although not fluent in English, they have made their way to be supportive making sure guests feel welcome and comfortable. The western styled breakfast is gorgeous!

Stayed in February 2025

Very good

Very good

Stayed in January 2025

Should have some English instruction especially the heater in the room

Place & clean

Stayed in January 2025

Distance from the main part of town, no shuttle service (apart from arrival and departure which was provided by the hotel via Taxi)

Being able to choose a western breakfast was nice, room was excellent.

Stayed in December 2024

It is a bit far from the town and station. A good 15 min ride.

The dinner served was exceptional. T-Bone steak was not expected. Was excellent. Out side that dinner would of cost probably around 40,000 yen. We walked on the golf course road since it was closed. The views were remarkable. Bed was comfortable. Liked the tall ceilings.

Stayed in January 2025

Shower header can be a bit more angled

Great view of the volcano!

Stayed in January 2025

There is no gym in the club.

Location is very far and deep in. Unless you are driving own car, if not transport will be a big problem because of its location is too deserted.

Stayed in December 2024

Very remote. At least 30 min drive away from town. With little street lights and mostly country side roads, it can be dangerous when driving to the hotel during snowy season. Must have a car to access this hotel.

The staff were all welcoming and pleasant. The room is spacious and had al amenities we needed.

Stayed in December 2024

Long drive to the property. Goes around back streets.

Fantastic facilities and room. Bed and room was large, and the TV was huge. Staff were extremely helpful and even helped brush snow off my vehicle

Stayed in December 2024

The place the faciality

Stayed in November 2024

The resort was very beautiful and the room had everything we possibly needed. The service was also exceptional. I would definitely return again.

Stayed in November 2024

No english speaking stuf

A great hotel to stay worth for more than one night. Great golf fields.

Stayed in November 2024

None.

The staff were very helpful and friendly. The room was well decorated with a modern vibe and well equipped with all necessary amenities. The surroundings of the club were picturesque and serene. They also serve both Japanese and Western breakfast and the breakfast was generous and delicious. Overall speaking, it is a perfect accommodation as long as you're driving. We will definitely stay here again when we visit Karuizawa next time.

Stayed in November 2024

It was far from central Karuizawa. Getting there involved many winding roads in the mountains and navigating single lane roads for two-way traffic. The sofa bed was probably the worst sofa bed that I have slept in.

The rooms were newly renovated and equipped with a small kitchen. There was a very large tv and the internet was great given its remote location. Realized afterwards that it was a golf resort and wished I could’ve played a round.

Stayed in September 2024

NA

Big space and open areas

Stayed in June 2024

Only down side is the location - about 20mins drive away from the main area

Absolutely well designed, clean, comfortable and luxurious. Our family really enjoyed our 3 nights stay there. Great breakfast with golf course/ mountain scenery and impeccable service.

Stayed in June 2024

Very remote, 30 min from main street. Must come by driving otherwise it’s mission impossible to stay here. The step from room to garden is a bit tricky.

Newly renovated. Excellent room condition. Good breakfast. Value for money compared with other hotel in this region.

Stayed in May 2024

Room was very modern and spacious. Breakfast was great and staff very happy to help us. The location was very peaceful and away from the town.

Stayed in May 2024

Everything was awesome!

Stayed in May 2024