The bed was very soft.

2 minutes walk from the train station and onsen one. Yukata and accessories are available for free for men, women and children. You are also given a straw bag with an onsen containing two towels and tabi socks, clean towels are left in front of the room each day. The room was very nice, with tatami and a fully functioning dining area. Microwave, cups, chopsticks, wet and dry napkins are always available in the common area. Breakfast is tasty and filling.

Stayed in March 2023

loved everything

perfect location next to the train station. Charming ryokan located in a coffee shop. delicious breakfast included. very friendly, nice, and helpful staff

Stayed in February 2023

nothing

the service staff were very helpful

Stayed in January 2023

location beside the main road, traffic noise is really bad

Stayed in January 2023

Non existent sound insulation Room with no window Lack of pillows The hotel does not provide a free onsen pass like all other hotels and ryokans Poor room facilities

Centrally located

Stayed in December 2022

Nothing bad.

Just wow, we booked deluxe room - we were surprised, it's really beautiful. We love the wood log roof. Highly recommended to stay.

Stayed in December 2022

No bathroom and onsen pass.

Location

Stayed in November 2022

Nothing

Cafe, location

Stayed in December 2022

having to walk up stairs with our luggage

very homey and comfortable, interior is beautiful. Comes with free breakfast every morning and has a foot bath downstairs. Staff were very friendly and helpful. all in all 10/10 would recommend!

Stayed in December 2022

Very lovely staff. Very clean room. Good location near JR station. They have dressing room that provide lovely Ukata clothes we can borrow for free.

Stayed in November 2022

nil

very friendly staff, amazing room, free yukatas provided

Stayed in November 2022

There were no window in the room, no natural light… When you expect to go there and maybe just have a tea after a nice morning in the onsen you would love to see outside.

Great location, great staff, possibility to choose different yukatas free of charges. Room and public spaces were very clean!

Stayed in November 2022

the location is excellent, just 1 min from the train station, staff very friendly and helpful. recommended for the convenience.

Stayed in November 2022

THERE IS NO SHOWER!!!! There is no shower not only in the room, but in the entire building! Seriously! in 21st century you rent out the property without the basic facilities! And stuff said only “There are hot springs nearby”. We did not come for the hot spring, and we did not want to walk outside to have a damn shower together with random people!!! And pay extra money for this! And use the same wet towels on morning, because there is no even a place to dry them in the room! Also, walls are so thin that we could hear every move of people from upstairs. And stuff started vacuum cleaning before 8 a.m.! No shower and no sleep… Our weekend was totally ruined by this property! Never in my life I was such disappointed. I will make sure nobody of my friends will ever book this property.

It is very close to the station. Everything is pretty new. Staff was nice.

Stayed in August 2022

Not a dislike, but more of a warning. Room is really stripped down to basics, like no showers (you shower at the onsens). Also a warning to visitors with little to no Japanese - staff doesn’t speak much English at all. They’re helpful and willing to work with you though! If you hate ketchup - first day my breakfast was covered in it. After that, I told them I don’t like it and they remembered. Other than ketchup it was a tasty breakfast.

Breakfast at the cafe every morning was fun! You could pick your drink from the cafe menu. Staff was friendly and everything was new and clean. They provided everything you need for the Osens.

Stayed in July 2022

1) Our room was on the third floor and no lifts. Have to climb up the stairs. 2) No shower facilities in the room. 3) Bed was soft.

Location, location n location. It is a 2 minute walk to the train station, Tourist Info Centre and onsen. Breakfast was good, room very clean and bright. the young staff at the ground floor were very helpful. Many eateries and cafes within walking distance of the hotel. The hotel provided toothbrush, hairbrush and 2 bottles of water. Yukatas, geta and a bag with 2 towels for onsen hopping are provided daily for onsen hopping.

Stayed in May 2023

not really a con, but because it’s close to JR, it was a bit of a walk to the onsens… and we are not fast in the traditional footwear

footbath in the cafe below. super clean rooms. yukata for rent. bed is so comfortable. close to JR station.

Stayed in October 2022

we had a bedroom without a window. The music at the reception stays on all night. The bed wasn’t very confortable. There is no bathroom in the hotel, good to know, you have to go to the onsen to have a shower and pay for it. There is no free parking.

The hotel was in the center of Kinosaki Onsen

Stayed in May 2023

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in January 2025