We had booked a superior room but they bumped us without prior warning. However, discount offered was generous. Room took minimalism to the extreme. A proper table & chairs, for which there was ample space, would have made the room more comfortable.

Handy for the station. Good value for Kinosakionsen.

Stayed in April 2023

No chairs, no closet, not much space to hang clothes

The location was very close to the train station, so no need to struggle with our luggage and close to all the onsens and food. The hotel is very clean, but minimal furnishings, so for non Japanese or older guests, lack of chairs etc might be hard. The breakfast provided was good

Stayed in March 2023

Location is both pros and cons. It’s good that near the train station. However, the street was very dark in the night. Especially in rainy and cold day, it’s a long walk after onsen late night to go back to the hotel

Simple and clean hotel. Amazing staffs who manage both the coffee shop and hotel.

Stayed in March 2023

The checkin wasn’t smooth, as we didn’t speak Japanese. The staff tried their best! There is no shower but that wasn’t a problem for us considering the availabilities of showers at the onsen.

Very spacious room, nice view and a very comfortable bed. We didn’t realise we would get breakfast so that was a nice surprise!

Stayed in March 2023

mattress very soft, no staff after 7pm, there’s no “belt” for the Yukata when we change to yukata at night as these supplies are self-service. so beware to pick yours early / while there are staff who can help.

very near to the train station, staff very friendly, delicious breakfast

Stayed in March 2023

The breakfast is amazing, probably the best I had when I was in Japan. The rooms are clean and the beds are so comfortable. The location is also within easy walking distance to the hot springs and the station. Would recommend to anyone staying in Kinosaki.

Stayed in February 2023

The staffs don't understand English and hard for us to communicate with. It is a bit far to walk towards the public bathhouse and ropeway station.

Location is very close to the train station and restsurants. The hotel also provide free Kimono for guests to put on for photographing outside.

Stayed in February 2023

The mattress was much too soft and the pillow was skimpy. It is worth noting that the (much more expensive) ryokans in town provide dinner for guests, so there aren't that many places open for dinner, lots of things close around 5 or 6 pm. We had a good dinner down the street at a place with a sign for beef and wine.

The location is great-- very close to the train station and an easy walk to all the onsens. It is above a coffee shop with great coffee and a foot soak area (the reception is the coffee shop counter). They give you a basket with towels and socks for toting to the onsens, which is much appreciated. The room was spare, but incredibly clean. The internet worked well. Breakfast was simple but good (yogurt, toast, hard boiled egg, slaw, sausage and coffee).

Stayed in January 2023

Spring Mattress was too soft. Need to climb stairs to the 3rd floor with luggages.

Excellent location just across the road from the train station. Room was clean and very new. Simple breakfast provided.

Stayed in January 2023

If you're a light-sleeper, you may find the room facing the front noisy. If so, avoid them. You need to climb a steep flight of steps to reach the top -- if you have problems doing this, might be challenging as they don't have rooms on the ground floor. Clothing hooks could be spaced apart further -- especially with winter jackets and coats, not enough space...

Room was as pictured on the booking platforms -- no surprises. Was given the exact room I selected, so I'm happy with that. The room is very clean, functional and doesn't smell. Comes with electric kettle, mini fridge... Hotel is located really near the train station and Satono-yu onsen (1 of the 7 public onsens) is right beside it -- so a stone's throw away. It's a very small town so the other onsens are all just within walking distance as well -- at most, a 20 min leisurely walk. The staff don't speak much English but are cheerful and helpful. The room I chose was facing the front, above the cafe, and the window can be opened -- that's great because was able to get fresh air circulating in the room. Bed was firm and comfortable and the pillow too. Heater in the room worked perfectly and the toilet is equipped with bidet functions.

Stayed in January 2023

•no onsen pass (but you can buy at onsen facilities)

•staff are very nice and helpful •Free foot baths are very nice •Near station

Stayed in January 2023

Absolutely fantastic location, just opposite the station and within walking distance of restaurants and onsens. Nice to have a private bathroom which isn’t always an option in Japan.

Stayed in December 2022

No bathing in room.

Location is hood near train station The young staffs are kind and helpful. We like the foot onzen and sweets at the cafe.

Stayed in December 2022

the beds where a bit soft

great location right next to the station. a great cafe on the ground floor and foot bath. rooms were big, bright and had private bathroom!!! (something very difficult to find in Kinosaki) - no shower but I guess you bathe at the onsens

Stayed in December 2022

No shower in the room and in the hotel building

The hotel is clean, Staff is very friendly, it’s located within 1 minute walk from the kinosaki train station, yukatas free of charges it’s amazing, The breakfast is great.

Stayed in November 2022

No shower/bath if you don’t go to public hot springs.

Good for one night stay if you are going to visit all the public hot springs facilities.

Stayed in November 2022

The stairs were a little hard on my mom (but we had the top/3rd floor).

The breakfast looks basic, but I thought it tasted quite good. The boiled egg is cold though. Their iced and hot green tea was also good. There’s a microwave on the 2nd floor along with amenities like qtips, slippers etc. It’s a basic room, but the accommodations look pretty new and clean. The toilet seat was always warm which my mom liked. They offer a foot soaking in the cafe area. The yutakas were nice. I read a review that had me hesitate on wearing the ones they provided, but I was concerned for nothing. They were fine (small, medium, large are the sizes). They replace the towels and socks that come in the basket you carry to the onsen. They also have dry racks available.

Stayed in November 2022

Steep stairs make it hard to bring up luggage. Not very sound proof.

Great location. Nice style and design. Clean. Great selection of yukata to try.

Stayed in November 2022

Not much amenities.

Clean and good location.

Stayed in July 2022

no shower

the place is clean and well appointed. the staff is super friendly. the location is wonderful, just one minute to the train station and the onsen. the breakfast is great. it has all the facilities you can expect from a hotel but newer, except for the lack of shower. you make it up by going to the onsen next door. I will stay again next time with my family.

Stayed in July 2022

Room was amazing, onsen was great and i was so gratefull for the cafe and the bath inside. People were very kind!

Stayed in April 2025

Absolutely recommend to other traveller

Stayed in March 2025

Very comfortable bed. We could use a kimono free of charge and breakfast was very good. I will stay there again.

Stayed in March 2025

Amazing location, a few steps away from the station. It's located on top of a Japense-style Cafe with a free foot bath. You can also rent yukatas too. The breakfast was American-style. My most memorable stay in Japan ever. Please go here!

Stayed in January 2025

Rooms need even some wooden furniture.

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Stayed in February 2025