604-8362 Kyoto, Kyoto, Nakagyo-ku Matsuuracho 848-2, Japan
#321 of 696 hotels in Kyoto
Guests' ChoiceBased on 1428 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.6
Facilities
8.7
Staff
9.1
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 21 October 2022
Yun-di
United KingdomIf there are more laundry machine will be better
Super clean, good and quiet location
Stayed in August 2022
Reviewed: 21 October 2022
Rashed
United Arab EmiratesThe location is fantastic, super clean and modern, room size is decent
Stayed in October 2022
Reviewed: 18 October 2022
Piotrpl76
PolandTwin room is a bit small, especially the bathroom is cramped. Otherwise everything is at a good standard, but not exceptional.
Uncomplicated, decent place at a good rate. Very comfy beds. They have netflix, although you have to log in each time you turn off the tv. Amenities available. Clean & quiet. Friendly staff. Good choice if you wanna go to the center, as it is 2 stops by subway.
Stayed in October 2022
Reviewed: 16 October 2022
Keiko
United StatesThe place was not easy to find.
Clean and good price/ value.
Stayed in October 2022
Reviewed: 10 October 2022
Aidan
IrelandThe lobby didn’t have many outlets for working from a laptop
Good location, helpful staff and clean & comfortable rooms
Stayed in October 2022
Reviewed: 6 October 2022
Natasha
UkraineBe prepared for Chinese beds in the room. The mattress was very hard, the same as in many hotels across China. This is the first time I encountered Chinese bed in Japan. People who are not used to the sleeping on the hard mattress are in for a surprise.
Room was large, with a small sofa and dining area. Also very quiet.
Stayed in October 2022
Reviewed: 6 October 2022
Cintia
HungaryThe pillows were too firm for those who prefer softer ones.
Comfortable and clean hotel. The room was great too with all the facilities needed. Cleaning was done every day too which was good.
Stayed in October 2022
Reviewed: 3 October 2022
Anton
IsraelQuiet, clean and very comfortable.
Stayed in October 2022
Reviewed: 23 September 2022
Qizheng
Japangood looking tissue box, the cover opens when taking tissue.
good service,clean,new,fun
Stayed in September 2022
Reviewed: 8 September 2022
Rivera
United StatesVery affordable and a good location. Didnt stay much but to sleep so it did its purpose. No complaints here
Stayed in September 2022
Reviewed: 1 September 2022
Sran
JapanWifi
Clean, great hotel that is perfect for a city break. Close to the train and bus station. The location is great. The staff was really friendly. My room was really comfortable. It made my trip more enjoyable.
Stayed in August 2022
Reviewed: 19 August 2022
Huang
Japannothing much.
The location is not bad. Is close to the Omiya station, but since Omiya station is not at the sweet spot. You have to transfer to another line almost every time to get to the popular sightseeing location.
Stayed in August 2022
Reviewed: 17 August 2022
Yun-di
United KingdomMaybe one extra laundry machine to reduce the waiting time.
Extremely clean and small building block at a quite area yet easy to travel to other tourist spots. The staff are helpful when I asked for spoons for example and gave me map with good advise. Its the best place we had stayed during our trip in Japan this summer.
Stayed in August 2022
Reviewed: 15 August 2022
Umphrey29
JapanNone
Clean room.
Stayed in June 2022
Reviewed: 11 August 2022
Lalu
JapanIt would be good if they clean the room daily. Not only when we check out.
It is located near the city center. So you can go to any tourist places and shopping center easily
Stayed in August 2022
Reviewed: 3 August 2022
Sherzod
United KingdomNot much that I didn't like.
Good location and clean and new hotel, with good service.
Stayed in July 2022
Reviewed: 5 July 2022
Lukas
Czech Republic-
modern, clean and quite
Stayed in July 2022
Reviewed: 17 May 2022
Hymindigo
JapanAll was perfect considering the price
The bathroom was rather spacious and the bed was comfortable enough.
Stayed in May 2022
Reviewed: 16 May 2022
Siddharth
JapanThe location Hotel Pagong's is very good. It is a few meters away from Shijo Omiya, the centre of Kyoto and a busy shopping street. There are many interesting restaurants nearby.
Stayed in May 2022
Reviewed: 8 May 2022
Aemilius
Japanthe problem for me was the location. because there’s is no enough parking space nearby.
the property is very good
Stayed in May 2022
Reviewed: 5 May 2022
Yulia
JapanFull bath is rather small, but within the reasonable limit.
Very clean, quite spacious room. The interior is new. Staff at the reception was very nice. They sell one-day bus pass at the reception, that’s very convenient! I especially liked the amenity box at the entrance: you can choose what you would like to use and bring it to your room; this helps to reduce plastic usage.
Stayed in May 2022
Reviewed: 24 April 2025
Peter
United KingdomStaff were a little awkward, but all in all a good stay
Decent sized room, fairly decent location, there are bus stops close by and convenience stores etc
Stayed in April 2025
Reviewed: 10 April 2025
Jjmats
United Stateshotel wifi was terrible... very slow or it would continually disconnect
Stayed in March 2025
Reviewed: 10 April 2025
Kareena
AustraliaOverall it was a decent stay, the location is excellent and it’s very conveniently located to stations and all modes of transport. Some sites are even in walking distance. We had an issue with the cleanliness of the bathroom in that the bathtub drain was clogged when we arrived. The reception personnel cleared the blockage immediately and when I requested the bathtub be cleaned (as I wasn’t sure that it had been done properly initially), they were accommodating. When it comes to cleaning, we stayed 6 nights and they only cleaned the room once on the 4th day due to their environmental policies. While I can understand this initiative, I would have preferred it cleaned at least twice in our stay to remove accumulated rubbish. The level of service doesn’t match the price, you really are paying for the location. Also, if you’re considering forwarding your luggage using a service like Yamoto, the hotel won’t assist. You will need to take it to a service centre which isn’t conveniently located.
Stayed in April 2025
Reviewed: 6 April 2025
Csanád
HungaryVery small room, small bathroom, no option for daily cleaning, paper thin walls (listening to music even on low volume they came knocking that we are disturbing neighbors)
Clean, modern room. Staff is nice
Stayed in April 2025
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