breakfast service seemed really forceful. neither the staff nor the customers seemed happy. breakfast in doggy bag isn’t a best way to start the day

use of automation and technology. unique infra from other hotels

Stayed in February 2023

The breakfast was very average and small quantity

Great location, modern hotel

Stayed in February 2023

Breakfast is small. Photo shows sandwiches is 2 pieces. However, end up with only 1 piece.

Price

Stayed in February 2023

Not much but there is no tea/coffee making facilities in the room. Also the breakfast portion is very small. I understand that the hotel wants to keep to health measures, but I would rather receive a tray with all the items than in a paper bag.

The bed was very comfortable. You can watch Netflix and several other streaming services on the TV. There is Alexa in the room. Breakfast is provided for all guests. The location is short walk from the Atami station.

Stayed in January 2023

nothing to be dislike!!

convenient and simple design and clean

Stayed in January 2023

The reception counter provides very little help except guiding hotel guest how to use the self check-in kiosk. They do not even prepared to help to look after the luggage for a short time while I return my rental car. The breakfast does not provide coffee refill if required and room has no coffee making facility.

The location is very convenient as it is close to main train station and bus terminal. it is also just next door to a few car rental offices.

Stayed in January 2023

VERY close to ATAMI station, but don't use google map to the hotel. Just turn left and go ahead, get your head up and you will see their sign. 150m walk about.

Stayed in December 2022

check in time late at 3pm and check out at 11am, should extend to 12 noon. complimentary breakfast is half size only.

convenient. very new and clean. comfortable bed and pillow. free bottled water provided in check in.

Stayed in December 2022

the breakfast

room is clear and bed is great

Stayed in November 2022

Carpark entrance is not obvious

Location is good. Short walk to JR station Room is good size and is clean To go Breakfast is tasty

Stayed in November 2022

The hotel is good enough with the given price but there should at least be a kettle in the room. Also, breakfast could be served on a tray or something I didn’t understand why they had to hand us the breakfast in a paper bag which is not environmentally friendly at all

Sooooo cheap and super close to the station

Stayed in October 2022

The breakfast it says included on booking time, then when we came to eat, it was a really small (( extremely small free meal)) half of ham and cheese toast.

Everything actually! Staff, place and location.

Stayed in October 2022

it is a little far from Atami station. The way to the hotel is steep slopes.

clean room. Private Onsen. cozy bedroom. so exceptional.

Stayed in September 2022

The room was spotless. It was so clean and comfortable. The breakfast was included in the morning. It is super close to Atami station and there are a lot of restaurants nearby.

Stayed in April 2025

POOR LOCATION UNFRIENDLY STAFF

The location is near the train station. But it is a small town. So if you are doing sightseeing around Atami or Izu Peninsula better choose a hotel nearer to the places of interest. The places of interest are far from the town. The staff are not very friendly. Although it is good value for money, I didn't like the breakfast so have to walk across the street to FAMILY MART

Stayed in April 2025

No service provided, it is all self service. however their room has no Kettle， and their breakfast area is locked, you can't even make yourself a coffee or tea. The breakfast is terrible, you were giving a bag of something, you pull water inside and it will become your breakfast.

hotel is pretty close the train station, you can walk there within 7 minutes. but you will pass a funeral parlor on the way before you reach the hotel.

Stayed in March 2025

No choice other than prepackage.

Breakfast was below expectations, sub standard.

Stayed in March 2025

Nil

We had a wonderful stay at the hotel and were so pleased with the experience throughout our stay of another two more nights. Two individuals at the reception made our time there especially enjoyable—Mr. Shiroh Oda and a tall, slim young lady with glasses (unfortunately, we didn’t get her name). They were incredibly helpful with our inquiries and always ready to assist us when needed. The housekeeping staff also deserves special mention for their excellent service. Overall, we highly recommend this hotel!

Stayed in March 2025

Nil

Parking with the automated or mechanised parking system was great with helpful staff in attendance. Automated Check in was equally smooth with another staff in attendance. Everything was done professionally and systematically. This a no fuss no frills hotel but everything was fine with us.

Stayed in March 2025

Terrible breakfast

Stayed in March 2025

The only downside is there's no kettle in the room. However, safety locker, slippers and fridge are provided.

We had a great stay at Prince Smart Atami Inn. Location: Great location. Very close to the Atami station (walking distance) and very easy to locate if arriving by car Parking: Please do not park at the Times parking, which is in one side of the hotel. The actual parking lot for the hotel is on the other side of the building with their logo at the front. If unsure, please ask the staffs members. They were very willing to direct us to the right spot. Parking does close at 10pm as it is a car stacking system and the concierge is only there till 10pm. It does cost 1000yen, but cheaper than surrounding carparks. Staffs: Friendly and polite. Easy check in via the machine, staff is there to help if needed. We were also given 2 bottles of water upon arrival. Common area: Huge and modern. Presented in a cleanly matter Room: It's very spacious and clean. There's plenty spaces to hang clothes and you can easily open 2 large luggages in the room. Bed is very comfy and it comes with a smart TV. TV also shows other information about the hotel, including real life washing machine availability and washing time. Which makes it easy for guest to know, rather than going back and forth from room. Bathroom: was clean and has a bath tub. Free toiletries, pyjamas etc. are provided for free at the ground floor. Breakfast: was simple, but good enough for the price we paid. Facilities: There's microwave at the second floor, ironing area, venting machine and washing machine available. You can also store your luggages for free at first floor. Highly recommend!

Stayed in March 2025

Room facility is too simple with no electrical boiler and cup. Table and chair are too small. One of the staff kis not polite and refuse to provide one more bottle of water. No luggage store after check out. Not good value for money.

Good location near JR station. Room is clean with comfortable bed.

Stayed in February 2025

NO LUGGAGE storage service after check out. Train noise and room sound insulation are not on par with standard due to no false ceiling. No luggage rack either.

Very close to the station and clean, room sizes are bigger than ultra budget hotels.

Stayed in February 2025

Nothing

Closeness to everthing. Right near the train station. Across the road from hire car

Stayed in February 2025

Nothing!

Hotel is near to the train and bus station and convenience store. The lounge area in the lobby is also suited to anyone who needs to quickly reply to some emails or do some light digital work with the ample charging points and tables and seats.

Stayed in December 2024