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Reviews of Prince Smart Inn Naha This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

900-0032 Okinawa, Naha, 2-4-13 Matsuyama, Japan

#23 of 162 hotels in Naha

Guests' Choice

Review Score

Based on 343 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    9.0

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2025

    8.0
    Perfect for our needs
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Room was small but, clean and comfy on the whole. I probably wouldnt want to stay more than a couple of nights as not much room for 2 guests plus luggage.

    The location was perfect, as we wanted to be near the port. The friendly Staff were there at check-in, so they helped us with the computer. As my name didn't exactly match the name on the booking, they had to alter it via their system before we checked in. The Breakfast was more a snack which was perfect for our needs: A cheese and ham bagel each, a Coffee and hot lemon drink

    Stayed in March 2025

  • Reviewed: March 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights

    This is the first time I have encountered such a simple breakfast,I think 'no breakfast' is even better!

    very modern style. Suitcase storage is very wonderful.

    Stayed in February 2025

  • Reviewed: March 7, 2025

    9.0
    Comfy, clean, good location, and thoughtful amenities guest could need!
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights

    Location to surrounding areas were great, good amount of walking distance to the main street of Kokusai Dori. The amenities, comfort of hotel/room were great!

    Stayed in February 2025

  • Reviewed: March 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is simply coffee and bread, or maybe a sandwich. The variety is too limited, and the taste is quite average. I hope the breakfast offerings can be improved.

    The hotel is well-located, very close to the tram station and Kokusai Street.

    Stayed in January 2025

  • Reviewed: February 23, 2025

    10
    Would stay here again.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Good location, convenient.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    10
    Perfect
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    none

    Very clean

    Stayed in February 2025

  • Reviewed: February 5, 2025

    8.0
    New and clean, no fuss.
    • Business trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Free breakfast has no variety (bagels only), inadequate types of amenities (no facial wash/skin moisturizers) that are typical of Japanese hotels. In that sense value for price is not so good based on these two aspects. Also, it is a shower type, not bathtub type of hotel.

    Cleanliness and newness of the hotel. Location is good, with monorail near and two convenience stores nearby if not directly beside.

    Stayed in February 2025

  • Reviewed: January 28, 2025

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast is under my expectation

    Coffee is good

    Stayed in January 2025

  • Reviewed: January 19, 2025

    10
    Nice hotel, would stay again
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice clean hotel with friendly staff

    Stayed in January 2025

  • Reviewed: January 17, 2025

    10
    So comfortable ;*
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    It was so comfortable for me and us. Because it is located near a beach 🏖️. I walked there in the morning. Also it was easy to reach my cruise port. The staffs were so polite. Japan is so clean 🫧. Thanks so much.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    8.0
    Very good & new hotel with super modern style rooms
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    - Breakfast was a joke. One small cup of coffee and one dry bagel that was not even delicious. Better stop this and honestly say “no breakfast”

    - Very modern style of the room - Very clean - Free & easy suitcase storage after checkout

    Stayed in January 2025

  • Reviewed: December 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi was really bad. Bagels for breakfast are fine but need some butter or cheese.

    Comfortable, good value and walkable to main areas. Clean and not noisy. Parking is easy enough.

    Stayed in December 2024

  • Reviewed: December 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The double bed room is too small for two people, but it's enough for one person. Not much choice for breakfast, fortunately there are convenient stores and a supermarket nearby.

    Location is perfect, 5 minute walk from monorail, two convenient stores and one large supermarket nearby. The staff is helpful. The facility is new, room is clean.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    9.0
    Nice stay
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    More variety of foods could be provided for breakfast, good drink variety

    Clean and comfortable good location

    Stayed in December 2024

  • Reviewed: December 9, 2024

    8.0
    Overall was a good stay
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    New and very digital technology

    Clean, staff are friendly and good service

    Stayed in December 2024

  • Reviewed: December 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights

    The breakfast it was not very japanese, but it was ok.

    The hotel is very good in a very good location and the staff it was very friendly and polite

    Stayed in November 2024

  • Reviewed: November 20, 2024

    9.0
    Good for short stays.
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very small room but I suppose that’s quite similar across Japanese hotels.

    Location, simple breakfast, toiletries.

    Stayed in November 2024

  • Reviewed: November 17, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Very light breakfast.

    Clean, fresh, comfortable and updated hotel.

    Stayed in November 2024

  • Reviewed: November 12, 2024

    10
    Just perfect ! Loved the shower! Breakfast was just right!
    • Leisure trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Smart clean style, perfect t location for return to airport

    Stayed in November 2024

  • Reviewed: November 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights

    WiFi signal is poor and bearly usable.

    Nice and clean room. Free breakfast is fine. Free bottle water is available. Walking distance to monorail station.

    Stayed in November 2024

  • Reviewed: November 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Little breakfast. And same menu if you stay more than 1 day you will bored.

    I stayed here twice. It’s good

    Stayed in October 2024

  • Reviewed: October 29, 2024

    10
    ☀️ sunny break at the beach
    • Leisure trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Not sure the breakfast is really worth it. It’s a small egg salad, 3 breads (very basic little ones) and a drink (coffee ice/hot, tea ice/hot or juice of the day). Not much variety or protein and no fruits. You can grab a cheaper better breakfast at Family Mart or 7-11.

    The hotel is nice and very new. The room was big, I had 2 single bed to myself that I could push next to each other to make one big bed 😊 4 pillows and the mattress was super comfortable. Very quiet at night, didn’t hear much outside noises or noises from my neighbors. The shower and bathroom are separate and both were nice. Full on bidet service for the toilet and option to have a waterfall shower 🚿 or regular shower (which I love. The soap and shampoo smelled really nice and my hair was super soft after use. The amenities are at the reception downstairs, you can take whatever you need including pyjamas, water bottles, toothbrush etc. The place is well located from the airport and close to the port if you want to visit the other islands or plan a day trip to go snorkeling. Many buses around, but be aware that the express ones often finish at around 5pm if it’s not summer so plan accordingly or you might need to take multiple local buses to get back. Family mart right next door and a 7-11 across the street. There’s a good variety of restaurants around. If you want a nice beach close by you can go to the American Village or take a bus to one of them.

    Stayed in October 2024

  • Reviewed: October 26, 2024

    8.0
    Great value for money
    • Business trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    N/a

    Great business hotel

    Stayed in September 2024

  • Reviewed: October 20, 2024

    10
    Great stay in Naha to see the sights.
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights

    Nothing to comment on

    Good quality hotel in Naha - near the main tourist areas and port. Online check was great. Bed and pillows comfortable. Bathroom was great too. The breakfast and free water was a nice touch too.

    Stayed in October 2024

Showing 1 - 25

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