The breakfast can be better as it offered basically only one tiny sandwich & a drink (not even with an orange juice); and the front desk staff can be improved..

Decent location and cleanliness

Stayed in April 2025

Had a lovely stay here. No problems at all. The only small thing was that there was no kettle in the room so no way of making hot water. You had to go down to lobby area to get hot water in a paper cup from a thermos kettle and then take back to your room. Quite inconvenient really. Other than this, I would thoroughly recommend this hotel.

Stayed in March 2025

Big room, clean

Stayed in March 2025

The hotel is brand new, the rooms are great and the location is very convenient (close to a metro station, railway to Arashiyama and near a lot of Bus Stops). We were there in late February and some days we came back to the hotel to drop off the things we bought or to change clothes and it was really convenient to do so with so many options of public transportation. The only downside is the breakfast (you get to choose between 2 types of sandwiches (chicken or egg) water, japenese tea or black coffee, but since is free, you shouldn’t complain lol (and you have a 7-11 just across the street and a Family Mart near as well) The price was really affordable and we would definitely stay at it again. PS: we got the standard room and it was more than enough to fit us, 4 big suitcases + 2 carry ons.

Stayed in February 2025

Location was a bit far from station when carrying a heavy luggage.

Room was big. Bed was comfy. Amazing shower. They also gave complimentary breakfast.

Stayed in March 2025

None

Stayed in March 2025

None

Stayed in March 2025

It’s a modern-style hotel with rooms that are slightly larger than the typical size in Japan—very clean, with a spacious and comfortable lobby. A simple breakfast is provided (a sandwich and coffee or tea), which does the job. There are lockers available to store your luggage if you arrive early, as check-in is strictly at 3:00 p.m. The hotel is located on an avenue about 1 km from Kyoto’s main shopping area, but it’s an easy walk back and forth. Alternatively, you can take a bus just a few meters away, including to other attractions like the castle or the bamboo forest. It’s surrounded by convenience stores and dining options.

Stayed in March 2025

Perfect location!

Stayed in March 2025

we didn't know that eating outside food at the cafe area wasn't allowed as we didn't see the small signboard that indicated it. we thought since the cafe was closed at night, hotel guests could use it so we went down and wanted to have our supper there but was very unfriendly chased away by this lady staff with short hair wearing glasses. maybe cause she was on night shift so she was grumpy but we would have appreciated if she could have told us nicely as we didn't know at all. after she chased us away, she grumpily took away the hot water kettle at the lobby too as we used it to cook our instant noodles before getting chased away by her. i don't think it was very nice of her to show such attitude to hotel guests even if she wasn't in a good mood. all the other staff we interacted with were super nice and helpful so having such an experience definitely did affect our impression of their customer service

we got the booking at a super cheap price so we set our expectations accordingly but our experience exceeded our expectations! the hotel seemed quite new and location is good too, it's near a train station and there are straight buses from the kamo river area where many tourists would explore. i wouldn't say the room is very spacious but it's just right for 2 people to stay. the beds are big and very comfy too! liked that the toilet was separate from the shower so we can each do our own thing conveniently. there was free breakfast served everyday too! although not super grand but it's good enough for a free breakfast, we got to choose from 3 different sandwiches and we get a drink as well as a small dessert (eg. apple jelly, yoghurt etc). we also liked that we could store our luggages in the lockers behind the check in area, super convenient before check in and after check out as we don't have to lug them around when getting around! overall, super duper value for money and would come back again if i'm in kyoto!

Stayed in March 2025

None

Check-in and check-out are easy and fast. The location is ideal for using the Hankyu train.

Stayed in March 2025

Nice and clean. Not a lot of space in the room and little dark, But highly maintained and clean

Stayed in March 2025

A little on the small side - no real bathroom to speak of, just a shower cubicle and a separate toilet. No kettle in the room but they did give me one when I asked.

The hotel was clean and comfortable. It was very central to rail services and sights.

Stayed in March 2025

Nothing! It was great.

Really clean, well laid out and connected to local stations, shops and restaurants. Friendly person serving a free light breakfast and friendly staff at the reception desk.

Stayed in March 2025

complementary Breakfast serving size and items

Everything from the Room size to cleanliness to amenities

Stayed in March 2025

Great service while checking in but service was reduced by half while 2nd checking out

Many thanks for the luggage storage after 1st check out due to the we will recheck in after 2 days. Breakfast simple & nice. The location & cleanness are great for us.

Stayed in March 2025

I really missed a kettle being supplied in the room. There was a small fridge but no tea & coffee making facility in the room. There was a hot water urn in the foyer but often needed to ask for it to be topped up. Laundry only had 3 machines for the whole hotel (one was out of order during my visit). They were combined washer/dryer units.

Room was spacious compared to the Japanese Hotel norm. Bed & pillows were the softest I experienced this visit (stayed in 5 hotels). Room was very clean and well designed. Location was good. Light breakfast that was supplied was adequate and fresh.

Stayed in February 2025

Is near the castle and a metro station, allows to connect easily with other points of interest. The people at the front desk were very kind and eager to help in all of our needs.

Stayed in March 2025

Top location and very modern hotel with plenty of comfort features. Very reasonable price on a sale.

Stayed in February 2025

Nothing.

Everything. Spotlessly clean. Well-appointed rooms. Perfect location for transport around the city and for catching trains to Osaka and Nara.

Stayed in February 2025

It is very clean and the location is great.

Stayed in February 2025

The breakfast was terrible, even if it was free.

Really near the main shopping streets, transportation and a lot of restaurants.

Stayed in February 2025

Great location, quiet, clean, friendly staff, included breakfast.

Stayed in February 2025

The room is quite small

Location

Stayed in January 2025