250-0408 Kanagawa, Gora, 1300-428 Gora, Japan
#2 of 10 hotels in Gora
Guests' ChoiceBased on 25 apartment reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.5
Facilities
9.2
Staff
8.8
Value for money
8.6
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: March 3, 2025
Danielle
CanadaCouldn’t tell if it was the sulphur smell or poor vent stacks, but there was sometimes a foul smell.
Unique property, comfortable space, good amenities! Close to train station and restaurants.
Stayed in March 2025
Reviewed: February 5, 2025
Jackie
AustraliaIt was a little hard to get to with luggage as no real path to the unit.
The cottage was excellent for a small group and the beds were very comfortable. The little town was beautiful.
Stayed in February 2025
Reviewed: December 6, 2024
___nt___
SingaporeN/A
The space of the unit
Stayed in December 2024
Reviewed: November 24, 2024
Ashleigh
United Kingdom- Pegs to hand your coat and a wardrobe rather than hanging clothes on the rail would be preferred.
- Large space which allowed us to truly relax. Spotlessly clean. - Comfortable double beds with only two of us we were spoilt for choice. Would be perfect for families. - All the amenities you needed in the kitchen, bathroom and laundry including iron, hair dryer, straighteners and washer/dryer. - Thoroughly enjoyed snuggling up in a blanket watching Netflix when the restaurants closed! - Loved the views from the rooftop, be mindful it’s almost a ladder step up. - Great location in Gora however be wary that it is up a steep hill! We found going through the alleyway the accommodation is located off is the best way to tackle the hill as not as steep but be careful of uneven surfaces and not well lit. Alternatively you can walk directly next to the cable car. - Local shop at the top opposite the park was great. Park was worth going in if you have a Hakone Freepass. - Overall we are very happy we stayed here rather than pay a lot of money for a hotel with less space. We really enjoyed eating out too Pubstop and Gora Brewery and Grill were our faves but recommend having breakfast in as there is not much choice isn’t the area.
Stayed in November 2024
Reviewed: November 11, 2024
Jaclynne
JapanVery convenient location to all activities around Gora station. Very clean and comfortable for our family's stay. It was equipped with everything you would need. We had a lovely stay!
Stayed in October 2024
Reviewed: November 2, 2024
Sooner
United StatesIt was a little difficult finding how to get to it. Also we heard several rooftop footsteps, but when we investigated there was no one there. I think it was the family below and the noises echoed throughout. Oh and the steep slope to walk up from the station was a bit unexpected with our luggage in tow.
The simplicity of the home was perfect for the 2 nights we were there. We are a family of 8 so it worked out. We managed with just 1 toilet and 1 shower. And we liked having access to the rooftop. It was clean and sufficient.
Stayed in October 2024
Reviewed: October 28, 2024
Jen
United Kingdomthe only minor thing that would have helped was the information in the black information book was mostly in Japanese. although the information about where to get dinner was in English which was helpful.
We booked this last minute to arrive in less than 1 week. We received excellent communication from the hosts and everything worked out perfectly for us. We thoroughly enjoyed the accomodation.
Stayed in October 2024
Reviewed: October 8, 2024
Paula
AustraliaSpotlessly clean, wonderful location to amenities and great walks. Easy access to transport and quiet peaceful sleep. Very comfortable.
Stayed in October 2024
Reviewed: September 10, 2024
Michael
United KingdomPerfect base for Hakone. Fabulous facilities and everything you need for a great stay.
Stayed in September 2024
Reviewed: July 13, 2024
Chris
United StatesVery clean, well equipped, good beds, nice kitchen, laundry
Stayed in July 2024
Reviewed: April 27, 2024
Russell
AustraliaStaff communication and willingness to accommodate requests
Layout and comfort
Stayed in April 2024
Reviewed: April 3, 2024
Kelly
United KingdomVery well laid out, great for a family of 5. Clean and good facilities. Excellent location
Stayed in April 2024
Reviewed: January 23, 2024
Ellie
AustraliaA few hooks to hang backpacks would have been great. Also the step to the living/dining area kept getting missed by us so we tripped several times.
Communication was very responsive, the home was beautifully designed and thoughtfully organized. We were very comfortable as a family of five staying there, and the location was wonderful to all the sights we wanted to see.
Stayed in January 2024
Reviewed: November 13, 2023
Heather
United KingdomThere are not a lot of restaurants locally, so you have to plan ahead.
It was a perfect stay for our family of three relaxing in the hillside of Gora base B. The space was well thought out for open plan living. Great comfy beds with bedside lights to read at night. Roof terrace with views to relax in fine weather, (steep stair to access terrace). It was close to some of the local attractions. Fast response from the property manager.
Stayed in November 2023
Reviewed: September 27, 2023
Bianca
New ZealandNothing.
Such a cute apartment, beautifully decorated. My kids loved the platform beds and roof terrace. Fabulous location. We wished we could have stayed longer. Next door to the Ghibli house accommodation, and it was like being in Totoro!
Stayed in September 2023
Reviewed: May 10, 2023
Eve
United Statesnot applicable
location, cleanliness, comfort, amenities
Stayed in May 2023
Reviewed: August 11, 2024
P
NetherlandsVery small no place to put your bags or clothes. The stairs to the balcony indeed very steep.
Beds good pillows not. I loved the balcony!
Stayed in August 2024
Reviewed: January 4, 2023
Jmoncopa
JapanÎ like that it has balcony but stairs is sooo scary and not safe for kids
room spacious, kitchen laundry facility
Stayed in December 2022
Reviewed: October 26, 2024
Cassandra
United StatesThere are no comments available for this review
Stayed in October 2024
Reviewed: July 29, 2024
Jayashree
United StatesThere are no comments available for this review
Stayed in July 2024
Reviewed: June 21, 2024
Matthew
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: April 21, 2024
Nathan
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: January 3, 2024
Uditha
JapanThere are no comments available for this review
Stayed in January 2024
Reviewed: October 20, 2023
Marek
PolandThere are no comments available for this review
Stayed in October 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content