Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Nagano hotel reviews
  4. Matsumoto hotel reviews
  5. Reviews of Mitsubikiya

Reviews of Mitsubikiya

390-0811 Nagano, Matsumoto, Chuo 2-9-24, Japan

#9 of 73 hotels in Matsumoto

Guests' Choice

Review score

Based on 218 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    9.2

  • Free WiFi

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Family Room
    • Stayed 1 night

    A nice place well located.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    As it has traditional screens rather than curtains a lot of light comes in making a bit hard to sleep.

    Beautiful traditional style building. Delicious breakfast. Central location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Excellent. Very very nice staff
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    Watch your head if you're tall ;-). didn't find anything to complain about.

    Very large family room. The sahred areas (rest room, bathrooms) are veru nice, very clean. The inn is built is a very old storehouse and has a lot of charm. A typical japanese experience. Excellent japanese typical breakfeast. It is also very close to the city center and to what is to be seen in Matsumote

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Great local breakfast. The best we had in Japan. Location is very good. And the staff was very friendly. Suitable for a family with kids.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very beautiful and well maintained traditional hotel. Excellent attention and felicious breakfast

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The dinner is amazing and the staff is very kind. The place is very nice and clean. The location is also good and closed to the main street.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Authentic accommodation in a traditional hotel
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Being very tall it was always going to be a challenge getting through doorways. Not their issue, just something anyone over 5ft 11” would need to watch.

    Authentic experience. Comfortable bed and enjoyable breakfast. Very welcoming staff.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights

    As advertised, hotel did not have en suite bathrooms.

    Breakfast was delicious. Room was spacious and comfortable. Good value for money. Shared spa bath was highly enjoyable & excellent after a day walking in the snow.

    Stayed in February 2024

  • Reviewed: 1 April 2024

    9.0
    Memorable and fun.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    We liked it all, but there are steep stairs/ladder up to the room which would not suit some people or those with young children.

    A unique old property, quirky, but so beautifully maintained and it was a fun adventure. Fantastic position in the town. Breakfast was traditional and delicious.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    It’s so magical and the architecture and design of the building, rooms, and dining area made it all so extra special. The host is so warm and we spoke over the delicious breakfast he prepared about local ingredients (in English). I wish I had stayed longer - the kotatsu and bath make you never want to leave.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were clean and spacious, toilet was clean. We opted for the special dinner and was not disappointed!

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Great location and fantastic breakfast
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to add here.

    It was very well located, just a few minutes walk from the train and the bus station, and very close to Matsumoto castle as well. The breakfast was delicious and we were told the dinner was very good too, so I’d definitely recommend future guests to book the option with dinner included.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Quirky accommodation with real charm in walking distance of Matsumoto landmarks.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night

    Tens of opportunities to hit my head getting from my room to the front door. If you're over 6 foot 1, take that into consideration. Staff are not massively experienced but communication is good. Shared space is too small to feel usable if strangers are in it.

    Quirky accommodation with real charm in walking distance of Matsumoto landmarks. Lots of sliding doors and funny little passageways. The loft room was spectacular - largely uninsulated but with good aircon. Dinner was well prepared and a fairly reasonable price for the effort and ingredients. Bath was a little confusing with the Auto-fill feature and a 1 hour timeslot for 3 men to bathe separately felt a little rushed but overall a comfortable experience. The 'yukata' provided were styled like very authentic oldschool peasant clothes which was fun.

    Stayed in January 2024

  • Reviewed: 8 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    We arrived on a rainy day and the place was very cold. The rooms have heating but the rest of the place was cold.

    The breakfast was excellent, the location is walking distance to the main attraction, 15 min walk to the train station and 30 min to the Onsen at the edge of town. The place although is basic it is very clean, quiet and has everything you need.

    Stayed in November 2023

  • Reviewed: 7 February 2024

    9.0
    Nice stay with amazing food experience!
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights

    Only some minor things. The facilities were generally clean, but windows sills were a bit dusty. Emergency sign in our room was on during night, so we had to cover it with a towel. Wifi speed was a bit low.

    The food was an amazing experience - definitely the best food we had at a Ryokan in Japan. Location was perfect - best area of town and only a short walk from the station. High value for money.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    We found the whole experience in a traditional Japanese Inn so comfortable and enjoyable. We could walk from the station
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Staff were so helpful and friendly. The room was spacious and clean. The decor was lovely.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night

    We had a fantastic experience! They were able to provide a gluten free breakfast which was delicious, and the laid back atmosphere of the whole place was very relaxing.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Magnificent dining experience
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 2 nights

    This is a place to go for the incredible meals. The chef is passionate about quality Japanese cuisine. I recommend enjoying a meal there even if you don't stay in the hotel, which is quirky but clean and comfortable. You can also get a very hearty breakfast to start the day with. Wonderful hospitality.

    Stayed in December 2023

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast. Friendly staff. Warm and comfortable.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Would recommend this accommodation whenever I’m in Matsumoto
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    A great room - quite spacious by Japanese standards. Super comfortable beds. Everyone had an amazing night sleep. Wonderful breakfast in the morning.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    10
    Great ryokan to stay at, prepared food (if you purchase that with your stay) is excellent and lots of traditional Japane
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Pretty much enjoyed everything about this place. Staff was friendly and accommodation was awesome.

    Authentic traditional Japanese feel. Clean and comfortable. Location was close to center of the city. Prepared food was excellent and had different dishes every night.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    10
    We had and amazing time and definitely would recommend your stay. Thank you so much🙏
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There weren’t instructions for laundry. But the staff helped us and were very kind

    We had an amazing time. The place is a small ryokan, with only 4 rooms so it very intimate and beautiful. It felt so authentic and truly Japanese. The shower and bath are clean and have hot water. Our room was nice and had ac, the futon was very comfortable. The food was great and most importantly the staff was kind and helped us with everything.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    10
    Stay here!
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    Had to check in early which wasn't a problem. The two staff were great - they speak English quite well, and were very patient with our very poor Japanese. Dinner + Breakfast is really good (but you do need to let them know you would like to have dinner when you are making your booking).

    Stayed in November 2023

  • Reviewed: 7 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    10 minutes walk from the station

    Breakfast is great

    Stayed in December 2023

  • Reviewed: 2 December 2023

    10
    Mitsubikayah
    • Leisure trip
    • People with friends
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, good room too. Very friendly and accommodating staff.

    Stayed in December 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!