A very lovely spot - highly recommend the food experience in the evening, it was excellent!

Stayed in March 2025

Lovely Ryokan that was very well located. It was a great experience for our whole family. Very clean, kind and the staff were great.

Stayed in March 2025

Delicious and authentic!

Stayed in March 2025

Bit cold in the winter in the bedroom

Nice lovely house designed with lots of love Very clean Very nice stuff Super tasty breakfast Nice area with lots of cute shops Pretty Japanese room Very quiet for a ryokan Well equipped room to stay with microwave, cups, freezer, water cooker

Stayed in March 2025

N/a

Great service and clean facilities in an authentic ryokan.

Stayed in March 2025

It was very cold at night! More humidifiers would have helped, it was unfortunate as I wasn't well so the cold was especially difficult

The food and staff were exceptional. Highly recommend doing the dinner with the hotel. Food was great and staff accommodating. The old style feel was very special

Stayed in March 2025

Steep stairs but okay

Traditional ryokan with beds, absolutely lovely experience. Very clean and extremely nice personnel

Stayed in February 2025

We loved our stay, but the steps to upstairs rooms are quite steep- consider if this is appropriate when booking. A bit of a walk to the showers at the other end of the accomodation from our room, but this did not stop us having a wonderful stay.

The rooms were clean and well set out. The Tsuga room had a toilet and sink which was very convenient. Breakfast was excellent each morning, and able to cater to vegetarians well. We had a special dinner at the accomodation one night which was a great experience, I would recommend this. Unfortunately there was not a vegetarian option for this multi course meal. The staff were very friendly and accomodating and we enjoyed the complementary tea and coffee in the common room. Easy walking distance to many restaurants and shops, train station and attractions like Matsumoto Castle and a miso brewery- both of which we did a tour of during our stay. I would stay here again if I came back to Matsumoto.

Stayed in March 2025

The place was perfect. Though the building was old they had plenty of heaters to make it warm during winter. The staff were very friendly. We had booked a meal for 2 but my husband was ill from our previous stop on our trip and they kindly cancelled his meal and supplied him with plain rice (only thing he'd eat) at no cost! Meanwhile, i enjoyed the delicious meal! They were so accommodating, it was lovely. Perfect place for him to recover. Thank you

Stayed in February 2025

We loved every aspect of our stay. Beautiful residence, great treat, lovely food. We didn’t want to leave. Matsumoto is a fantastic place to visit and Mitsubikiya is perfect

Stayed in February 2025

Fantastic traditional Japanese BnB with amazing food!

Stayed in February 2025

Had to leave the heater on throughout the night even during sleep so it won’t be cold in the morning. The dinner could have been better for the price that we paid.

Friendly staff, spoke English well. Well renovated old buildings with attention to detail. Well cooked healthy breakfast.

Stayed in February 2025

Noise from other travellers

Cool space with lots of history. Staff was exceptionally helpful and friendly. Food was amazing as well.

Stayed in January 2025

Nil

Historical vibes to the accommodation. As our room is all the way behind of the front door, we went through a series of secret door ways - felt like a ninja :)

Stayed in January 2025

Nil

Lovely ryokan stay! Room was spacious and the tatami floor/bed situation was very comfortable. Heater worked great in the winter as well. Close distance to the castle and frog street.

Stayed in January 2025

Careful, google maps make take you to the back of the property

Centrally located. Small, simple accommodation with shared facilities. Great breakfast. Extra for dinner but home cooked with loving care. Great value for this price.

Stayed in January 2025

Nothing. My daughter probably didn’t want to share the bath facilities but this is what made the experience for me. It was lovely to have the Japanese tradition and we both appreciated the common area where we enjoyed the most delicious mandarin I have ever tasted. This place is so beautiful if you would like an authentic Japanese experience.

Beautiful healthy traditional Japanese breakfast. I loved this experience from the moment we arrived. It was a great get away from the business of Tokyo and I am so thankful that the owners have shared this place with us. I was grateful for the experience.

Stayed in January 2025

Very traditional in a beautiful old house. It was warm and comfortable. If you want a traditional experience, this is it. Dinner was lovely as well.

Stayed in January 2025

Nothing, it was perfect

Fantastic guest house. Everything was excellent, from the warm welcome from the staff to the room and the exception evening meal. Everywhere is super clean and well maintained. Although all the bathroom facilities are shared, these are kept incredibly clean and have everything you need. Showers and a bath available along with plenty of towels and toiletries. Even though it was really cold out, the whole facility is kept warm and cosy so it's lovely to return to. I had an exceptional evening meal with many home cooked courses, one of the best meals I've had on my many trips to Japan. Really can't fault this guest house, just brilliant, thank you!

Stayed in January 2025

Great atmosphere and style. The food was amazingly good. Breakfast is really good and the evening meal is worth having as well. Super friendly people.

Stayed in January 2025

Amazing food!! Owner was so kind and the others who also worked there, lovely common area, clean bathrooms and warmmmm shower. Cozy room.

Stayed in December 2024

There is no carpark in the premises and the closest one is about 80m away.

We are a group of 6 and stayed in the Sakura room at the attic. It is a charming property. You can tell that the owner had put a lot of thought into making the stay comfortable. All you need is readily available and near. From face towels, tissue papers, bins, portable heaters in the toilets and bathroom, electric sockets by the bedside etc. It is very clean, even the shared bathroom. There were also washing machines and a dryer for your laundry. Breakfast was included in the price and it was a good one with salmon and steamed egg with rice. Location is good too and within easy walking distance to Nawate Shopping Street, Matsumoto Castle and AEON Mall.

Stayed in December 2024

Nothing. It was all lovely.

Beautiful ryokan that used to be an old warehouse. Very Japanese throughout. Spacious rooms with comfortable beds. Dinner and breakfast were very good and also artfully arranged. Friendly and attentive staff. Fantastic location about 15 minutes walk from train station and 15 minutes walk from Matsumoto Castle. Overall excellent experience!

Stayed in November 2024

Great ryokan, comfortable for our family of 4. Remember to make reservation for dinner!

Stayed in December 2024