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Reviews of Mitsubikiya

390-0811 Nagano, Matsumoto, Chuo 2-9-24, Japan

#9 of 73 hotels in Matsumoto

Guests' Choice

Review Score

Based on 217 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    9.2

  • Free Wifi

    8.4

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Showing 76 - 100

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    As it has traditional screens rather than curtains a lot of light comes in making a bit hard to sleep.

    Beautiful traditional style building. Delicious breakfast. Central location

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Excellent. Very very nice staff
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    Watch your head if you're tall ;-). didn't find anything to complain about.

    Very large family room. The sahred areas (rest room, bathrooms) are veru nice, very clean. The inn is built is a very old storehouse and has a lot of charm. A typical japanese experience. Excellent japanese typical breakfeast. It is also very close to the city center and to what is to be seen in Matsumote

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great local breakfast. The best we had in Japan. Location is very good. And the staff was very friendly. Suitable for a family with kids.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very beautiful and well maintained traditional hotel. Excellent attention and felicious breakfast

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The dinner is amazing and the staff is very kind. The place is very nice and clean. The location is also good and closed to the main street.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Authentic accommodation in a traditional hotel
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Being very tall it was always going to be a challenge getting through doorways. Not their issue, just something anyone over 5ft 11” would need to watch.

    Authentic experience. Comfortable bed and enjoyable breakfast. Very welcoming staff.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights

    As advertised, hotel did not have en suite bathrooms.

    Breakfast was delicious. Room was spacious and comfortable. Good value for money. Shared spa bath was highly enjoyable & excellent after a day walking in the snow.

    Stayed in February 2024

  • Reviewed: April 1, 2024

    9.0
    Memorable and fun.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    We liked it all, but there are steep stairs/ladder up to the room which would not suit some people or those with young children.

    A unique old property, quirky, but so beautifully maintained and it was a fun adventure. Fantastic position in the town. Breakfast was traditional and delicious.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    It’s so magical and the architecture and design of the building, rooms, and dining area made it all so extra special. The host is so warm and we spoke over the delicious breakfast he prepared about local ingredients (in English). I wish I had stayed longer - the kotatsu and bath make you never want to leave.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were clean and spacious, toilet was clean. We opted for the special dinner and was not disappointed!

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Great location and fantastic breakfast
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to add here.

    It was very well located, just a few minutes walk from the train and the bus station, and very close to Matsumoto castle as well. The breakfast was delicious and we were told the dinner was very good too, so I’d definitely recommend future guests to book the option with dinner included.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Quirky accommodation with real charm in walking distance of Matsumoto landmarks.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night

    Tens of opportunities to hit my head getting from my room to the front door. If you're over 6 foot 1, take that into consideration. Staff are not massively experienced but communication is good. Shared space is too small to feel usable if strangers are in it.

    Quirky accommodation with real charm in walking distance of Matsumoto landmarks. Lots of sliding doors and funny little passageways. The loft room was spectacular - largely uninsulated but with good aircon. Dinner was well prepared and a fairly reasonable price for the effort and ingredients. Bath was a little confusing with the Auto-fill feature and a 1 hour timeslot for 3 men to bathe separately felt a little rushed but overall a comfortable experience. The 'yukata' provided were styled like very authentic oldschool peasant clothes which was fun.

    Stayed in January 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    We arrived on a rainy day and the place was very cold. The rooms have heating but the rest of the place was cold.

    The breakfast was excellent, the location is walking distance to the main attraction, 15 min walk to the train station and 30 min to the Onsen at the edge of town. The place although is basic it is very clean, quiet and has everything you need.

    Stayed in November 2023

  • Reviewed: February 7, 2024

    9.0
    Nice stay with amazing food experience!
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights

    Only some minor things. The facilities were generally clean, but windows sills were a bit dusty. Emergency sign in our room was on during night, so we had to cover it with a towel. Wifi speed was a bit low.

    The food was an amazing experience - definitely the best food we had at a Ryokan in Japan. Location was perfect - best area of town and only a short walk from the station. High value for money.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    10
    We found the whole experience in a traditional Japanese Inn so comfortable and enjoyable. We could walk from the station
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Staff were so helpful and friendly. The room was spacious and clean. The decor was lovely.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night

    We had a fantastic experience! They were able to provide a gluten free breakfast which was delicious, and the laid back atmosphere of the whole place was very relaxing.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    10
    Magnificent dining experience
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 2 nights

    This is a place to go for the incredible meals. The chef is passionate about quality Japanese cuisine. I recommend enjoying a meal there even if you don't stay in the hotel, which is quirky but clean and comfortable. You can also get a very hearty breakfast to start the day with. Wonderful hospitality.

    Stayed in December 2023

  • Reviewed: January 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast. Friendly staff. Warm and comfortable.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    9.0
    Would recommend this accommodation whenever I’m in Matsumoto
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    A great room - quite spacious by Japanese standards. Super comfortable beds. Everyone had an amazing night sleep. Wonderful breakfast in the morning.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    10
    Great ryokan to stay at, prepared food (if you purchase that with your stay) is excellent and lots of traditional Japane
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Pretty much enjoyed everything about this place. Staff was friendly and accommodation was awesome.

    Authentic traditional Japanese feel. Clean and comfortable. Location was close to center of the city. Prepared food was excellent and had different dishes every night.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    10
    We had and amazing time and definitely would recommend your stay. Thank you so much🙏
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There weren’t instructions for laundry. But the staff helped us and were very kind

    We had an amazing time. The place is a small ryokan, with only 4 rooms so it very intimate and beautiful. It felt so authentic and truly Japanese. The shower and bath are clean and have hot water. Our room was nice and had ac, the futon was very comfortable. The food was great and most importantly the staff was kind and helped us with everything.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    10 minutes walk from the station

    Breakfast is great

    Stayed in December 2023

  • Reviewed: December 2, 2023

    10
    Mitsubikayah
    • Leisure trip
    • Travelers with friends
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast, good room too. Very friendly and accommodating staff.

    Stayed in December 2023

  • Reviewed: November 30, 2023

    10
    Superb food
    • Leisure trip
    • Solo traveler
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t a problem for me at all, but the room had an emergency exit light that didn’t turn off, and because it’s an older building it rattled a little in the wind.

    Everyone was very attentive and friendly, the futon was comfortable and the food was delicious. The evening meal was one of the best I’ve had, in Japan or anywhere else. Would definitely stay again.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    10
    Great place
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great place with a mix of traditional and modern facilities. Our room was spacious and comfortable. Traditional Japanese breakfast included. Conveniently located, few minutes walk from the main station and Matsumoto castle.

    Stayed in November 2023

Showing 76 - 100

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