390-0811 Nagano, Matsumoto, Chuo 2-9-24, Japan
#9 of 73 hotels in Matsumoto
Guests' ChoiceBased on 217 hotel reviews
9.1Cleanliness
9.2
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.6
Value for money
9.2
Free Wifi
8.4
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End of dialog contentReviewed: April 22, 2024
Parvati
New ZealandAs it has traditional screens rather than curtains a lot of light comes in making a bit hard to sleep.
Beautiful traditional style building. Delicious breakfast. Central location
Stayed in April 2024
Reviewed: April 22, 2024
Hugues
FranceWatch your head if you're tall ;-). didn't find anything to complain about.
Very large family room. The sahred areas (rest room, bathrooms) are veru nice, very clean. The inn is built is a very old storehouse and has a lot of charm. A typical japanese experience. Excellent japanese typical breakfeast. It is also very close to the city center and to what is to be seen in Matsumote
Stayed in April 2024
Reviewed: April 18, 2024
Ronald
IsraelGreat local breakfast. The best we had in Japan. Location is very good. And the staff was very friendly. Suitable for a family with kids.
Stayed in April 2024
Reviewed: April 17, 2024
Santiago
ColombiaNothing
Very beautiful and well maintained traditional hotel. Excellent attention and felicious breakfast
Stayed in April 2024
Reviewed: April 10, 2024
Nitzane
IsraelThe dinner is amazing and the staff is very kind. The place is very nice and clean. The location is also good and closed to the main street.
Stayed in April 2024
Reviewed: April 8, 2024
Simon
New ZealandBeing very tall it was always going to be a challenge getting through doorways. Not their issue, just something anyone over 5ft 11” would need to watch.
Authentic experience. Comfortable bed and enjoyable breakfast. Very welcoming staff.
Stayed in April 2024
Reviewed: April 2, 2024
Lucy
AustraliaAs advertised, hotel did not have en suite bathrooms.
Breakfast was delicious. Room was spacious and comfortable. Good value for money. Shared spa bath was highly enjoyable & excellent after a day walking in the snow.
Stayed in February 2024
Reviewed: April 1, 2024
Zara
AustraliaWe liked it all, but there are steep stairs/ladder up to the room which would not suit some people or those with young children.
A unique old property, quirky, but so beautifully maintained and it was a fun adventure. Fantastic position in the town. Breakfast was traditional and delicious.
Stayed in April 2024
Reviewed: March 31, 2024
Atusa
United StatesIt’s so magical and the architecture and design of the building, rooms, and dining area made it all so extra special. The host is so warm and we spoke over the delicious breakfast he prepared about local ingredients (in English). I wish I had stayed longer - the kotatsu and bath make you never want to leave.
Stayed in March 2024
Reviewed: February 27, 2024
Kah
FranceRooms were clean and spacious, toilet was clean. We opted for the special dinner and was not disappointed!
Stayed in February 2024
Reviewed: February 22, 2024
Marina
SpainNothing to add here.
It was very well located, just a few minutes walk from the train and the bus station, and very close to Matsumoto castle as well. The breakfast was delicious and we were told the dinner was very good too, so I’d definitely recommend future guests to book the option with dinner included.
Stayed in February 2024
Reviewed: February 18, 2024
Joshua
AustraliaTens of opportunities to hit my head getting from my room to the front door. If you're over 6 foot 1, take that into consideration. Staff are not massively experienced but communication is good. Shared space is too small to feel usable if strangers are in it.
Quirky accommodation with real charm in walking distance of Matsumoto landmarks. Lots of sliding doors and funny little passageways. The loft room was spectacular - largely uninsulated but with good aircon. Dinner was well prepared and a fairly reasonable price for the effort and ingredients. Bath was a little confusing with the Auto-fill feature and a 1 hour timeslot for 3 men to bathe separately felt a little rushed but overall a comfortable experience. The 'yukata' provided were styled like very authentic oldschool peasant clothes which was fun.
Stayed in January 2024
Reviewed: February 8, 2024
Carolina
United KingdomWe arrived on a rainy day and the place was very cold. The rooms have heating but the rest of the place was cold.
The breakfast was excellent, the location is walking distance to the main attraction, 15 min walk to the train station and 30 min to the Onsen at the edge of town. The place although is basic it is very clean, quiet and has everything you need.
Stayed in November 2023
Reviewed: February 7, 2024
Niklas
DenmarkOnly some minor things. The facilities were generally clean, but windows sills were a bit dusty. Emergency sign in our room was on during night, so we had to cover it with a towel. Wifi speed was a bit low.
The food was an amazing experience - definitely the best food we had at a Ryokan in Japan. Location was perfect - best area of town and only a short walk from the station. High value for money.
Stayed in January 2024
Reviewed: January 29, 2024
Rachel
AustraliaN/A
Staff were so helpful and friendly. The room was spacious and clean. The decor was lovely.
Stayed in January 2024
Reviewed: January 27, 2024
Elizabeth
AustraliaWe had a fantastic experience! They were able to provide a gluten free breakfast which was delicious, and the laid back atmosphere of the whole place was very relaxing.
Stayed in January 2024
Reviewed: January 22, 2024
Miranda
New ZealandThis is a place to go for the incredible meals. The chef is passionate about quality Japanese cuisine. I recommend enjoying a meal there even if you don't stay in the hotel, which is quirky but clean and comfortable. You can also get a very hearty breakfast to start the day with. Wonderful hospitality.
Stayed in December 2023
Reviewed: January 15, 2024
Jason
New ZealandGreat breakfast. Friendly staff. Warm and comfortable.
Stayed in January 2024
Reviewed: January 10, 2024
Barb
AustraliaNothing
A great room - quite spacious by Japanese standards. Super comfortable beds. Everyone had an amazing night sleep. Wonderful breakfast in the morning.
Stayed in January 2024
Reviewed: December 31, 2023
Adrian
United StatesPretty much enjoyed everything about this place. Staff was friendly and accommodation was awesome.
Authentic traditional Japanese feel. Clean and comfortable. Location was close to center of the city. Prepared food was excellent and had different dishes every night.
Stayed in December 2023
Reviewed: December 20, 2023
Niki
IsraelThere weren’t instructions for laundry. But the staff helped us and were very kind
We had an amazing time. The place is a small ryokan, with only 4 rooms so it very intimate and beautiful. It felt so authentic and truly Japanese. The shower and bath are clean and have hot water. Our room was nice and had ac, the futon was very comfortable. The food was great and most importantly the staff was kind and helped us with everything.
Stayed in December 2023
Reviewed: December 7, 2023
Yonatan
Japan10 minutes walk from the station
Breakfast is great
Stayed in December 2023
Reviewed: December 2, 2023
Isaac
AustraliaBreakfast, good room too. Very friendly and accommodating staff.
Stayed in December 2023
Reviewed: November 30, 2023
Thomas
United KingdomWasn’t a problem for me at all, but the room had an emergency exit light that didn’t turn off, and because it’s an older building it rattled a little in the wind.
Everyone was very attentive and friendly, the futon was comfortable and the food was delicious. The evening meal was one of the best I’ve had, in Japan or anywhere else. Would definitely stay again.
Stayed in November 2023
Reviewed: November 24, 2023
Emily
JapanGreat place with a mix of traditional and modern facilities. Our room was spacious and comfortable. Traditional Japanese breakfast included. Conveniently located, few minutes walk from the main station and Matsumoto castle.
Stayed in November 2023
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