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  5. Reviews of R&B Hotel Otsuka Eki Kitaguchi

Reviews of R&B Hotel Otsuka Eki Kitaguchi 3 stars

170-0004 Tokyo-to, Toshima-ku Kitaotsuka 2-14-2, Japan

#1012 of 1,455 hotels in Tokyo

Guests' Choice

Review score

Based on 77 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 21 April 2025

    9.0
    Very close to the station and value for money
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Cleanliness on some point of the room but acceptable

    The best is location. Value for money

    Stayed in April 2025

  • Reviewed: 25 March 2025

    8.0
    Only 2 mins walk to station!
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not too crowded with tourists around the area. Also nice breakfast good value! Very close to the station!

    Stayed in February 2025

  • Reviewed: 10 March 2025

    9.0
    Good location, close to station, good value for money
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights

    Prefer individual room control of heating/cooling.

    Very good location, close to station. Elevator to reception is a bit hidden on the backside of the building though. Quick check-in. Room per usual small but this is the norm for all hotels in Tokyo. Think rooms is fairly recently renovated looked very new. Bed bit firmer than normal. Biggest drawback that could be a problem is that heating/AC is centrally controlled. When I arrived it had been a very warm day in Tokyo so was extremely hot in room and no way to turn heater to cooling. Should be noted windows could at least be opened (but as hotel is close to station you will hear trains). But in overall for the price I paid I would still stay at this hotel next time.

    Stayed in March 2025

  • Reviewed: 21 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights

    Entrance not at street level and need to climb up steep stairs. Have to use service lift at the back of the property if physically challanged.

    Close to train station

    Stayed in December 2024

  • Reviewed: 20 November 2024

    8.0
    Everything was Fine.
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night

    10 o'clock check out time was a little early, I thought. Sometimes, when I am in Tokyo, I need to send luggage or various papers out on the day I leave. Your staff was quite understanding and I was allowed to check out a little later than 10:00 / I think it was 10:20.

    The staff was quite helpful & patient. In the last 20 years, I always stay in Otsuka close to the station. Many places closed during the covid years. Your hotel is a welcome addition.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night

    Insulation from outdoor noise was suboptimal, although it isn't in a busy area so I was still able to sleep comfortably.

    Cheap late check-out (1200Y for extra 2 hours). Relaxing elevator music playing when I enter the room.

    Stayed in November 2024

  • Reviewed: 16 December 2023

    9.0
    A restful base for a single traveller
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night

    Entry on booking doesn't mention washing machines, driers and microwave listed in their available facilities. Nearly didn't book here because I was looking for them. No problems with the hotel at all. Would happily recommend.

    Location is superb, easily seen from the north exit of Otsuka station. Close to restaurants and 7-11. Room was small, but had everything needed for a good night's rest. Bathroom was small, but well designed. Water pressure was perfect. Free breakfast options were fine. Had a small window I could open that overlooked the station area. Despite being a cold winter's night, the room stayed warm and cozy. The hotel also had washing machines (2 x 100 yen coin to operate), clothes driers (2 x 100 yen coin per 30 min), and a microwave, all in an alcove on the 4th floor. Machine to dispense change available in the entrance lobby. Staff friendly, helpful, and coped well with my limited Japanese.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    8.0
    If you aren't planning to spend much time in your room, R + B Hotel offers great value for the cost.
    • Leisure trip
    • Solo traveller
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights

    The bathrooms were incredibly tight for a Westerner. But water was warm and overall everything functioned well. Wish the windows had been constructed to allow for a view. As it was, half the window was permanently blocked by the sliding screen, which made the room darker than it needed to be. The breakfast selection was extremely limited so usually I had to supplement with bought food from the nearby stores.

    Although the room was very small, the location just steps from Otsuka Station on the Yamanote Line more than made up for that. The front desk staff tried to be helpful, helping me with storing my bags for a few hours after I checked out and being very polite in answering my questions although I hardly speak any Japanese.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 2 nights

    The staff were nice, but many of them didnt speak english.

    The location is the best, just on front of Otsuka Station - Yamanote Line.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Quiet rooms and good AC unit

    Stayed in October 2023

  • Reviewed: 7 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 5 nights

    Same menu for breakfast

    Closeness to subway/train stations

    Stayed in June 2023

  • Reviewed: 6 July 2023

    7.0
    Across the street from the train station.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 5 nights

    Bed had a lining that was loud. Pillows had beans inside but that seems to be a cultural difference (we just weren't used to it). Room is small but enough space for two if you're out.

    Steps from the yamanote green line, the train station is quite literally across the street. You can get to Shibuya in few stops. Staff was friendly. Secure luggage holding, they had a number system to keep it secure. Checkin was easy.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    None

    Hotel located infront of Otsuka train station. Just 1min walk. Can access to famous location such as Tokyo. Shinjuku & Shibuya direct from train station.

    Stayed in May 2023

  • Reviewed: 21 April 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    Typical of Japanese inexpensive hotels, the pillows were miserable. One thin rice cracker of a pillow per human. Sadly that is the norm here though unless you pay more. Bed was narrow and quite hard. Some country's tourists like hard mattresses. My wife was not one of those tourists, so she had a hard night. Again though, cost performance was high

    Excellent value in a fun and highly convenient location (hey, it's even near Gold's Gym!). Convenient restaurants and basically just seconds from the train station

    Stayed in April 2023

  • Reviewed: 16 April 2023

    7.0
    convenient location, but rather small and gloomy
    • Leisure trip
    • Group
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights

    We had a corner room, it might be different for other rooms. However, the corner room is quite small, there is almost no space for a suitcase, no matter what size. A place for shoes and/or jackets would have been nice. With the current room layout, everything is/hangs in the way no matter where you put it. The room is also quite dark when the sun is gone and you have to rely on electric light. There was a light in the corner, but the lamp on the ceiling could not be switched on, so the room has a rather gloomy atmosphere.

    The hotel has an exceptionally convenient location, directly opposite Otsuka station. If the windows are closed, it is still not too noisy and you can sleep at night. There is a Royal Host (restaurant) in the same building and many shops and cafés are within walking distance. The room is small but equipped with essentials like shampoo, soap, hairdryer and a kettle for hot water. There are also cups, but no tea. For people with big suitcases: There is a lift behind the building. The location is signposted on the entrance stairs and cannot be missed.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The only thing I hated (I would not visit again due to this) was the sliding blank door over the window, which cut out half the daylight and made the room dark - I felt as if I was in prison!

    Right next to station, transport and lots of restaurants on your doorstep! Very comfortable bed, reasonable breakfast for extra 500 yen, good shower, can leave your luggage at reception before and after checkout.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    location very near to otsuka station JR Yamanote line

    Stayed in March 2023

  • Reviewed: 29 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room - Smoking
    • Stayed 3 nights

    Good location: It's close to a JR station where the Yamanote line passes, a line which gets you to almost all important spots in tokyo and arrives every 5 minutes

    Stayed in February 2023

  • Reviewed: 2 February 2023

    7.0
    Good
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the entrance for disabled people with wheel chair are full of trash and random hotel items. it’s very hard to get in and out.

    great value! one minute away from train stations. the hotel room was clean! staff speaks English👍

    Stayed in January 2023

  • Reviewed: 27 January 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 2 nights

    The wifi was very unstable, unfortunately.

    Very good breakfast and the personal was very helpfull and nice. Definitely recomended.

    Stayed in January 2023

  • Reviewed: 22 December 2022

    8.0
    Convenient
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    none of the staff knows how to speak conversational english at least

    close to the train station and don quijote

    Stayed in December 2022

  • Reviewed: 18 August 2022

    8.0
    Clean, easy to reach, inexpensive.
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N.a.

    Hotel is located across the street from the station: perfect !

    Stayed in August 2022

  • Reviewed: 24 March 2025

    10
    Excellent value for money, heavenly bedding, and unbeatable location.
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights

    The hotel lobby is located on the second floor with a stair to climb up to. If you are traveling with heavy luggages, there is one elevator at the back entrance of the hotel. The location of the ground level elevator is a bit hard to find and the entrance to the elevator feels like a loading area (which is probably what it is intended to be used for. Otherwise, this is an awesome stay!

    The location is unbeatable just steps away from the JR Otsuka on Yamanote Line (1 stop away from Ikebukuro). The check-in was fast the room was in comparable size to other budget hotel but the mattress was from Airweave which is a luxury Japanese brand make the sleep very comfortable. There are also different kinds of pillows and amenities available for free at the lobby including toothbrush and razor. Coin laundry and ice machine were also available. Free luggage storage and scale for weighting the luggage were also available at the lobby which can come in handy before you leave for the airport.

    Stayed in March 2025

  • Reviewed: 26 September 2024

    10
    Staff were very friendly and helpful.
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Was a very pleasant stay.

    Very well located right next to Otsuka Train Station that has the Yamanote line.

    Stayed in September 2024

Showing 1 – 25

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