The hotel is located in an awkward location so you must have a car for comfortable access to the attractions.

The room was spacious and the hotel has free parking.

Stayed in November 2024

Spotless, easy to find and very kind and attentive staff.

Stayed in June 2024

It was a tradition style room so the futon bed was not the greatest. Staff were accommodating when we decided the bed wasn’t for us and charged us only for 1 night when we had booked for 3

The meals were included and so were drinks. Had an onset which was lovely

Stayed in May 2024

The hotel is 30 minutes walking from restaurants and buses stop running too early. With bad weather it’s dangerous to walk on the road as there’s no pedestrian path.

The room was bright and bigger than average in Japan.

Stayed in April 2024

Nil

Free snacks and drinks in the lobby. Good breakfast.

Stayed in March 2024

I did not like the food options that were available. I don't eat pork so I could not eat the dinner, only the buffet that was provided. Most of the food was cold. The location is difficult to reach without a car as there is no sidewalk leading up to the hotel and it can be very dark at night.

I really liked the onsen, especially the one that was outdoors. It was worth it to be able to try an onsen which is why I booked this hotel. I liked the tatami room and the yukata that were provided. The staff were very friendly, some were quite fluent in English.

Stayed in November 2023

The bathroom was like something you would find on a trailer, like a plastic box, it was clearly added. There was a 1 foot step to get in the bathroom itself, but it worked ok and there was hot water.

This hotel is in the middle of nowhere, about a half hour walk to the village (going down the mountain, so plan going up when you come back :)), so it was very, very calm, only the sounds of nature. The traditional interior and exterior onsen were really appreciated, although the hours to have access were limited (6 to 9 in the morning and 3pm to midnight). I liked the vintage look (no major renovations in the last 50 years I think).

Stayed in December 2023

When The reception let us pay extra 300 yen per night even we are not using the spring inside the property they said it's mandatory to pay.

Location

Stayed in November 2023

A bit far away from public bus stop.

Clean and friendly.

Stayed in October 2023

Toilet so small and hope that could be renew

Stayed in August 2023

Hotel is a bit old and beds are uncomfortable. In our room we have well used sofa bed ,rather for decoration then for use ;)

Quiet area however it's next to main route. Close to the lake. Good breakfast served. They have onsen however I didn't try it. They have small minibar at the reception and parking around property.

Stayed in March 2023

Nil

Breakfast and dinner is nice. It come with free flow of wine and alcohol.

Stayed in April 2023

Location just a little bit too far from the main tourist place.

Room was great. Clean and staff are friendly.

Stayed in April 2022

Lovely staff and location and food experience. Wine included in dinner and tea coffee etc available in foyer all day. However our room was perishingly cold with constant icy wind leaking through window. The bed was uncomfortable causing muscle aches and we really struggled to turn taps off in bathroom. The room heater was very poor.

Stayed in April 2025

Great hotel with beautiful views.

Stayed in October 2024

Couldn’t provide dinner day of. Original room given was very outdated.

Stayed in April 2024

Hotel can be slightly difficult to find via public transport; have to walk on the main road to get to the hotel from closest bus stop.

Hotel has its own private onsen. Amazing room, very cozy, calm and welcoming vibe, fantastic staff. Close to Lake Ashi.

Stayed in April 2024

The room was not clean. The hotel is old. The carpet in the corridor was damaged. Pictures on Instagram are nice but the reality is really different. Breakfast is basic. Very expensive for this level of quality.

Stayed in October 2023

Good location, very good breakfast, free Onsen, helpful staff

Stayed in October 2023

The room smelled bad, the beds are super hard and the bathroom is very old. On top of this, the “onsens” were in very bad conditions.

The staff was very friendly and helpful.

Stayed in June 2023

Nothing

Friendly staff, very good breakfast, onsen

Stayed in May 2023

nothing we didn’t like

we loved the Japanese style room, the view was absolutely beautiful! friendly staff

Stayed in April 2023

Location. It was 8 min from the bus stop and in a hill. At first we did not know the best option was to get out one stop before the hotel and go down with luggage and we when to the next stop, which at the time was close and we needed to go 2 stops up the hill, which luggage was a hell. I don't remember if was that instruction on how to get there in the booking pictures, maybe it was there but a reminder of which bus stop to get off by email would be appreciated it.

Staff was very friendly, they let us to leave luggage early and helped us with bus instructions in English. Room is bigger than many to others hotels we stay in Japan. It is a old building, but well maintained and good value. The onsen is small, but it was exactly what the pictures showed and it was good to have a onsen in the hotel for that price we paid. The breakfast is amazing. It had occidental option like cofee, milk, cereal and eggs, but also Japanese options like rice, nori, green tea, grilled fish. The background usic is great, making a perfect relaxing environment.

Stayed in April 2023

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Stayed in April 2025