check out staff could be more engaging

Available umbrellas, laundry area, more than enough clean, soft, white towels; location was close to the bus stops, train stations and very accessible to the tourist spots.

Stayed in December 2023

Both toilet and shower room had a not so great smell. We made the mistake of leaving the doors open on our first day…Arrived back at the hotel and our sleeping area had the bad smell from the washroom. We kept the doors closed and vents on for the rest of our day.

Amazing location. Front desk offered to help us fill out our Yamato delivery slips. One of the more spacious hotels we stayed at on our 2.5 weeks trip.

Stayed in November 2023

Bathroom and toilet are 2 different sections of the room, taking up precious space of the room (bathroom space can be reduced/ toilet and shower area can be merged do there will be more space to move around and arrange stuff Water temperature for shower is inconsistent; you have to adjust knob every few seconds. The water becomes too hot or too cold immediately.

Good location (walking distance from train and bus stations, from Gion and Higashiyama districts) Has pantry with vending machine, dryer, and microwave Can store luggage while waiting for check in time

Stayed in December 2023

It’s very clean and the best location!!

Stayed in November 2023

Location, location, location Please don’t worry about the stairs that other people write so much about. It is 7 very wide stairs and then there is an elevator for the rest.

Stayed in November 2023

Nothing

In the heart of geisha land so had an authentic feel about it plus the older buildings made you appreciate the old style Japan. And only a 10 minute walk away are the very modern shops and buildings. Very helpful staff and a room with everything we needed 🙂

Stayed in November 2023

Extremely helpful staff that speaks English. The hotel was very helpful in accepting our luggages via Ta-Q-Bin luggage forwarding. Although they do not deliver out for luggage forwarding, there is a nearby FamilyMart within 5 mins walk that serves as a luggage drop off. It's near the Sanjo train station and surrounding bus stops, which connects directly to many key attractions within Kyoto. The coin laundry is helpful for light travelers, and the room size is spacious for its price.

Stayed in November 2023

room was a bit small for three people, but satisfactory.

staff was extremely helpful in assisting us with forwarding luggage to next location. location of facility was very good.

Stayed in November 2023

Heating in the room was too hot even we adjust to the lowest temperature. Opening window was little help. Difficult air flow in the room made us uncomfortable to breath.

Good location and easy to walk around Gion area at night. There is staff who can speak Thai fluently that is very helpful. Hotel provided service to store our luggage before check-in and after check-out so we can travel smoothly and so convenience.

Stayed in November 2023

The beds were a little bit uncomfortable. Shower/bath was pretty small but we're pretty big people!

Location was excellent. The attendants were excellent.

Stayed in November 2023

Good location. Clean. Comfy bed.

Stayed in November 2023

No complains

Great location, i regret not staying longer!!!

Stayed in November 2023

Room can be more spacious will be better

Convenient food and drink at walking distance

Stayed in November 2023

N/A

Excellent Location, right smack on the center of Gion Geisha action. I am staying here again next year.

Stayed in November 2023

Room is quite small, but almost all budget hotels in Japan is the same.

Great location, helpful staff (fluent in English), cleanliness, comfortable beds.

Stayed in November 2023

Near the keihan station and bua stops. Also few min from the town of gion. Able to walk 20mins to kiyomizudera

Stayed in November 2023

I don't recall disliking anything during our stay, appreciate about everything.

Just a 2 to 3-minute walk from Gion Shijo Station, or a 10-minute taxi ride from Kyoto Main Station, the location is highly convenient. It is in proximity to the shopping district, ensuring there are no concerns about finding places to eat, attractions, or shopping opportunities. We arrived early, during lunchtime, to drop off our luggage since the actual check-in time was after 3 pm. Despite having a group of 10 people with numerous pieces of luggage (10+), the staff was exceptionally friendly. They assisted in storing our luggage in the storage room until our return late at night, just before 11 pm. Moreover, they even arranged for the next shift staff to be on standby in case we returned after 11 pm, showcasing flexibility in their support. Bravo to their accommodating service.

Stayed in November 2023

Top location, clean, comfortable, well appointed rooms, excellent value

Stayed in October 2023

The room felt damp and the pillows felt like they were stuffed with plastic. We utilized the washer and dryer but our clothes never got truly dry, even after hanging them up all night.

The location was perfect! Right off the train and in the middle of everything.

Stayed in November 2023

The room was small. The laundry ruined some of our clothes, and didn't wash others properly. It was of worse quality compared to other places that we stayed at.

Friendly and accommodating staff. Located in the heart of Gion.

Stayed in October 2023

It would be nice to have some food options in the morning for breakfast, and the staff wasn't always at the front desk. The bathroom is also only EXACTLY big enough - in fact the sink and bathtub share plumbing. Hard to get dressed in there, for example, if you need privacy from your roommate.

This is a great value for money in a superb location. Despite being right in the midst of Gion it was quiet for sleeping. There are absolutely no frills - really the bare minimum of space for bathroom and beds, no restaurant, and front desk staff only there certain hours - but if you want to save your money for sightseeing and dining as we did you can't do much better. Clean and easy to deal with. A couple tips: you can get breakfast next door at the Granbell for under 2000 yen if you want to eat something other than coffee early in the morning, and get the benefits of a much more expensive hotel without paying for the room there. Also in Japan you can send luggage ahead with various luggage transport services which means you don't have to lug bags on the shinkansen - and the hotel had these brought to our room before we arrived which was great.

Stayed in October 2023

Great location. Not far from bus stops or the station; made getting around easy. Located on a quiet street, so no noise at night, but only a short walk from the main street. Good value for money, no complaints.

Stayed in September 2023

Honestly there is nothing to point out, it's a great hotel for this price range.

Perfect location, a few minutes walking from transportation, restaurants, shops, the river! The staff is also incredibly nice and helpful, we left the bags there while we went on an overnight trip and the next day they were already in our new room. Beds are very confortable and the room is spacious enough. Nice toilet (typically from these type of hotels). Good Wi-Fi. They have laundry and dryer (paid).

Stayed in September 2023

Rooms are small with no storage but it’s Japan…we expected small spaces!

Great location and very comfortable and clean room.

Stayed in October 2023

We stayed for 5 nights and got no room services contrary to the info we got once we checked in. So please note, there is no room service at all no matter how long you stay.

Location was ok. Close to Metro and eateries. Hotel has everything you need for some nights as a solid 3 stars accom.

Stayed in October 2023