Booking a room on Aqua Square side means I had to traverse to the other building for the restaurant, the public bath, or even leave the hotel. We had lots of luggage, so not sure why the shuttle bus didn't place them under the bus to free up more seats.

The seaside view from the hotel room was amazing, The breakfast and dinner buffet was great. The rooms were spacious with good amenities. Enjoyed the public bath with the sauna and sea view. Included shuttle bus to/from the station was convenient. Located very close to Atami Ropeway. Staff were accommodating and helpful with luggage forwarding and transporting a party.

Stayed in February 2025

The onsen in the Tower building could do with a refurbishment. The cold pool in the men's Fuua onsen was not cold enough and the sauna was not hot enough (I'm generally used to loyly saunas). Getting to Korakuen can be a little difficult if the free shuttle bus from JR Atami has stopped for the day.

Aqua Square is fairly modern and the attached Fuua Spa (rest area) is excellent with free entrance for hotel guests. Spacious rooms. Good breakfast. Lounge wear provided in rooms that can be worn within hotel premises.

Stayed in February 2025

Both breakfast and dinner are buffet. Very little variation, therefore we were bored of the food after the second night. I had expected more customized meal experience (as we have stayed in various other Onsens previously). If it was not for the food experience which can be improved, I would rate this hotel a 9.5.

High rise hotel, although we stayed at the Annex with a different onsen (amazing view looking out on the Atami harbour). Well organized. Staff very nice (although most staff speak very little English). Room is large, everything supplied. We chose all inclusive (onsen, breakfast and dinner). Therefore just relax. Day trips into the city which is short 10 min walk to most places, except the plum garden or MOA which will be a short taxi ride. We rented a car, which in retrospect was unnecessary unless you venture deeper into the Peninsula, or drive to Hakone etc. We stayed several nights in January spanning weekdays and weekend, and the weekdays are less busy therefore for a few minutes the onsen was empty and you are by yourself. Weekend days are much busier. Sat or Sun at 11 am there is Geisha dance performance show at a nearby place which cost 2,500 yen (40 min) very worthwhile if you have not seen this before.

Stayed in January 2025

The hallway leading to the main tower building is long and cold.

The staff was very friendly and the room was spacious and comfortable.

Stayed in December 2024

NIL

Great location facing the Atami harbour. The buffet dinner and breakfast were exceptional and offered a great variety of Japanese cuisine. The onsen facilities were massive and provided ample space for meditation. All in all, a great hotel for a staycation.

Stayed in December 2024

The room rate includes dinner and breakfast. It's buffet style. Not many good choices for dinner. Just ok. Breakfast is pretty good.

Staff hospitality is great. Most of them do not speak English but tried hard to communicate. The room rate includes the use of the spa Fuua. Make sure to make time to go. Excellent facility to enjoy. They provide shuttle bus to and from the train station. Also offer luggage storage.

Stayed in September 2024

The buffet for breakfast and dinner were not good

The room is comfortable but nothing special to spend 100000 yen/night

Stayed in August 2024

Wish the spa stayed open later

The spa and the balcony in the room. Food was very nice. Breakfast was amazing

Stayed in August 2024

A bit pricy

Buffet dinner and breakfast, spa area

Stayed in July 2024

A bit too expensive

Breakfast, spa area

Stayed in July 2024

A bit too expensive

Breakfast and dinner

Stayed in July 2024

no

Excellent buffet breakfast with many choices, both Western and Japanese food.

Stayed in March 2024

Enjoyed the complimentary admission to "fuua". Buffet dinner and breakfast had good selection.

Stayed in April 2024

We spent a couple of days here with our son and his wife. Everything was perfect. Our rooms were very comfortable: comfy beds & pillows, big TV, and all the luxury items provided. We really loved the Onsen and the relaxing and game rooms. They really did a great job with the buffet breakfast, as well. Great location!

Stayed in April 2024

Service mind is so incerdible. I forgot my Ipad in the room when I've already checked out and then I ask her to sent it to me at the hote that I stay l in Tokyo. She was not hesitate to sent it to me. Thank you for her helpful but I can not remember her name.

Stayed in March 2024

Very minuscle thing - I wish the terrace next to the dining area was open to have breakfasts there.

I chose Atami as one of the relaxing spots on my busy travel route and Korakuen's offer of Ocean Spa Fuua was what attracted me to this hotel. On the spot is came out that the facility had so much to offer that I could have spent my entire Atami stay inside its premises. The Ocean Spa Fuua was a great joy with its diverse baths and the chill zone - well designed, beautiful and immaculately maintained. I appreciated the amenities in the room and the spa itself, hotel dress included. The shops were an unexpectedly nice addition. The buffet dinner and breakfast was more than I expected, with abundant choice of good quality foods. As I arrived late afternoon I had this dilemma where to spend my evening - in the Fuua spa or at a dinner table ;-) Hotel's location, with a shuttle from/to railway station, just at the foot of the ropeway hill and next to the quaint fishing port, was just perfect. Overall, I very much enjoyed my stay at Korakuen and it would be my pick if ever my route brings me to Atami again. There is so much to explore about Korakuen :-)

Stayed in October 2023

only bus can reach it. but it’s ok as the bus stop is only 200m from the hotel front door.

very clean & comfortable onsen hotel

Stayed in October 2023

Nothing really comes to mind.

There is a spa called "Fuua" in an adjacent hotel building where I got free access due to staying at the hotel. This is the most awesome onsen I have been to so far in Japan, would stay again just for this reason. Even though the hotel is a bit far from Atami station there are frequent shuttle buses going!

Stayed in August 2023

Not many recreational facilities. E.g. no swimming pool, tennis court even tho property is huge. Can see the ocean from lobby & room but there is no beach. No supper options except room service which is extremely limited & very average in quality (served in plastic disposables).

New, clean spacious room with sea view. Washing machine available; big property, 2 big onsens. Walkable to city (we did in good weather, around 20-25mins). Breakfast: good variety, average quality.

Stayed in March 2023

Breakfast needs improvement

Best location

Stayed in May 2023

It would have been nice if the onsen hours extended a little later.

We really enjoyed the fabulous breakfast with so many choices! And sitting by the window with a view! Also, the onsen was really great daytime & night!

Stayed in March 2023

The staff were very keen to help but very limited English. There weren’t many English signages for instructions so it was confusing what to do in the SPA or restaurant. The TV didn’t have iPhone casting function.

Very good value. The SPA facilities were great. Nice view, friendly staff.

Stayed in April 2023

My room at the Aqua Square building is just excellent, it’s very new & clean. Staff members are very willing to help guests. The complimentary use of the Ocean Spa is another bonus which made my stay very enjoyable

Stayed in April 2023

NO

Excellent view of the Hot Bath

Stayed in January 2023