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The rooms were spacious for japanese standards. Very good and comfortable bed too. It is also very calm and you don't hear much from the other rooms or the hallway.

Stayed in April 2023

Just some wardrobe or shelves and hangers shall be better to add in the room, since there is no place to put our clothes.

With best location in the city, clean rooms and friendly staff we enjoyed the stay. Everything was new and properly working.

Stayed in April 2023

Rooms were nice. Family mart next door. Close to Shimbashi station. Some good restaurants nearby. Would stay again. We had a really nice view too.

Stayed in April 2023

The breakfast starting only at 07:00 is too late I think. Moving breakfast begin to 06:00 would be better.

The rainshower and massage chair in the room are great! Room size is appropriate for one person. The room was clean. Breakfast is good (in a Vietnamese restaurant that's in the hotel).

Stayed in March 2023

I paid for 3 nights stay 750€, and day after price went down to 570€. I understand that this can happen, but in that cases would be correct that people from reception try to give better room to person who paid 30%more than others. This was not the case, I got the worst possible room , with realy terrible view (like in prison). Room next to me was much better, and paid less. Generally speaking, I would never racommand this hotel to anybody. Position is pretty ugly, you don’t have any assistence from the stuff, was not possible to ask anything, and even they refuse to call a taxi on my departure…I stayed in Ginza in 2 more hotel in that period, paying less money for definetely better hotel. (Solaria, Bach)

Stayed in March 2023

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Very accessible and clean! Walking distance from train stations and don don donki right below as well as multiple convenience stores that are open till late. Great location and amazing service, lots of free amenities and great daily cleaning of the rooms!

Stayed in March 2023

None at all!

I love everything! But I was really impressed with their staff, helping us out even to the smallest things that we needed.

Stayed in March 2023

It is not really a business hotel, the wi-fi was poor, the desk in the room was tiny without any chair but only a built in bench with no back support. No laundry room either, which I would expect from a business hotel in Japan. Breakfast was only OK.

Stayed in March 2023

breakfast in a vietnamese restaurant is kinda weird. Didn't appreciate the check-in machine even though you check-in with the staff you need to get to a machine which will allocate you a room number and a key card. I dont see the necessity of this double check-in...

Good location in Ginza, modern and bright room

Stayed in February 2023

comfortable, fast check in and out, location was good, fast wifi

Stayed in February 2023

Location.

Stayed in February 2023

layout of room and interaction with hotel staff was not personal.

massage chair in the room

Stayed in February 2023

Nothing.

Location was a little further from hotel than expected, but reasonable. The room was larger than expected. Everything was clean and comfortable.

Stayed in February 2023

Walk from Ginza, Shimbashi station around 5 mins, if you carry many BIG luggage, it's a bit far but only happen when check-in / out. If you want to shopping a bit far from Harajuku, Shinjuku (25-40 mins by total time walk-train-walk-train-walk) but it's not hard to go there.

We like the room, big bathtub, massage chair (help us a lot after shopping day), Good wifi, close to Don quijote ginza (only walk 15 seconds from hotel not from your room :D), Nearby Shopping and Restaurant, walk from Ginza, Shimbashi station around 5 mins. If you hungry by midnight, you can go to the corner of street and visit Family Mart (walk 10 secs). Walk from hotel to Tsukiji Market around 15 mins, it's a bit great to walk because you can see many things and make you hungry before visit "FOOD's MARKET". Easy to go to "TEAMLAB" if you like digital art museum.

Stayed in January 2023

very good ,comfort ,nice staff

Stayed in January 2023

nothing, it was amazing

The bathroom was amazing. The view was lovely. The staff were happy to help with anything we needed

Stayed in January 2023

The switch for the lights in the room is a bit hard to control.

Very nice hotel, I have a pretty clean and cosy room. The room is daily cleaned and the breakfast is nice.

Stayed in January 2023

clean and modern convenient place, perfect view

Stayed in January 2023

the location was very close to many restaurants and trains/buses. The staff are friendly and helpful. the buffet breakfast at the hotel was also great value!

Stayed in December 2022

NOTHING AT ALL.

Everything. Location was perfectly placed near Ginza/Shimbashi. Don Quijote outside, Family Mart next door. Cleaned every single day. Chromecast installed. Massage chair was superb. Tub was perfect. 11/10.

Stayed in December 2022

The Hankyu Group has always been amazing about managing their hotels. I really love the concept of the the Remm Hotel series. So very clean and comfortable. Contemporary and modern design. Always a good night sleep. The breakfast at the Remm Plus Ginza is great; besides the choices of delicious and healthy Western and Japanese style food, it also provides Vietnamese Pho soup for a change. The location of Remm Plus is very convenient. You have the easy access to Shimbashi Station or Ginza Station. If you land in Haneda, the train takes you directly to Shimbashi. Station and it only takes 5 minute walk to the hotel. There is a nice coin laundry located in Shiodome which is within walking distance from the hotel. Don Quixote is right next door and the Apple Store is right around the corner. No to mention the endless designer stores and department stores all within walking distance.

Stayed in November 2022

Extra hidden Remm Plus fee, despite Booking.com promise not to allow additional charges! Very, very bad start to visit as extra hidden fee in form of $6.00 ‘tax’ was EXTORTED deceitfully pretending to be official tax that had to be paid before hotel would give room key cards to us even though payment had already been taken via Booking.com who claim prices do not have any hidden fees! Made us very angry using credit card second time just to get room keys and using strange machine in REM Plus lobby.

Focus on healthy sleep and regeneration.

Stayed in November 2022

A little bit of background noise from street and nearby highway but nothing that prevents from a good sleep. It was overall great.

Location is very convenient near metro and train. Area is safe. Bathroom is great. All staff very nice.

Stayed in November 2022

Rude, incompetent staff refusing to help print a ticket I needed. This is not a 3.5 star hotel at all. Wouldn’t stay here again. This is a terrible and lazy hotel. Upon checking in, they wouldn’t allow me to pay at the front desk and instead told me to go to kiosk machine, when I need to select my currency and get a receipt. Second, they refused to help me print a black and white page of a ticket I needed (because Japan doesn’t accept a QR CODE). The staff refused and even the manager refused. Lazy, unmotivated hotel—absolutely terrible. Date of stay: November 2022

The rooms were clean and modern.

Stayed in November 2022