Size of the room is the only downside. For one person was OK, but 2 people will struggle in a standard room.

Location is unbeatable. If I go back to Tokyo, I will definitely choose to stay in that area. Hotel is spotlessly clean and modern.

Stayed in April 2024

Room is tight

Fancy area, hotel is ok... Clean, well located in Ginza and fairly priced.

Stayed in March 2024

The location!

Stayed in April 2024

no cots available

Good location

Stayed in March 2024

It’s a 4-star hotel as stated on Google. So I was very surprised that I need to do self check in. Some of the front desk staff don’t look very happy to serve either so the service is not up to my expectation. Some other 3-star hotel does a better job. I also don’t like the plastic recycle cup because it’s not suitable to use for hot drinks. The sound proof is not what I would expect from a 4-star hotel. I heard stepping sounds apparently from upper floor. Thankfully it’s not too loud so it didn’t affect my stay that much.

Good location. Room is considered spacious. Like the sofa seat.

Stayed in March 2024

Great location, 5min to subway. Clean and also ammenities were quite good

Stayed in March 2024

The rooms are small, but that's Tokyo.

Very good location, well kept property, quiet.

Stayed in March 2024

Bed up against the wall made it hard for one of us to get in and out

Staff and service was excellent Close to 2 train lines plenty of shops

Stayed in March 2024

Incredibly friendly staff, quiet, clean, great massage chair, and perfect location.

Stayed in March 2024

Convenient location next to major attractions

Fast elevators

Stayed in March 2024

no breakfast in our rate

Stayed in March 2024

Bit cramped for 2 people and no where to put suit cases.

Bed was comfy and good pillows

Stayed in March 2024

Not enough hooks and hangers in the room to hand clothes

Good location, late checkout, and fast elevator

Stayed in March 2024

Comfortable beds and a great breakfast.

Stayed in March 2024

Breakfast wasnt really for my taste and pillows were too hard for me.

Really nice 4* hotel. I always appreciate details, therefore beside the bigger room than usually in Tokyo and good room service, there were always available coffee/tea service free of charge, pajamas, excellet water pressure, good iron. Close to Shimbashi station (5min), Ginza shopping streets, Family mart/7eleven around the corner and Don Quijote on the corner. Recommend.

Stayed in March 2024

Not much to complain about . Remember rooms are very tight, not much room for suitcases. Staff English is basic but we made it. Don’t buy the breakfast. We had it one day during the week, very average. There are some cafes around for a light breakfast

We stayed in room 1114, double room. It had a large window with a view over city to the river. Short walk to Shimbashi station. Easy to around after you learn the different systems. Very clean bathroom with excellent shower, good pressure and hot. Good toilet with bidet if wanted. Pyjamas provided are very comfortable, unfortunately you can’t keep them. It’s a 0-15 min walk to Ginza restaurants under the rail tracks. Family mrt is just downstairs. Massage chair in room is awesome, we used it daily. Will hold luggage for free during checkout day. If arriving/departing from Haneda, don’t waste money on a cab, airport monorail is really good. I love that you have daily cleaning options.

Stayed in March 2024

Staff were very accommodating and super nice.

Stayed in March 2024

The breakfast was not very cheap. But good food and tasty.

Nice hotel with good sized rooms. I had a corner room that was big enough.

Stayed in February 2024

To improve the breakfast area with more variety and facilities renovation.

Very good location. Cleaning was excellent. Bed very comfortable.

Stayed in March 2024

The instant coffee was not strong enough and the room felt crowded with the massage chair.

The breakfast was very good, lots of options. I especially loved the hot noodle vegetable soup. The location was great, close to a major train station and shopping. I felt safe and it was out of the busy part of the city.

Stayed in March 2024

The rooms are a bit small

Stayed in February 2024

There is not much human interaction and the lifts were too slow

It’s clean, tidy and fast check in and out

Stayed in February 2024

The rooms are a bit small, and a lot of space is occupied by the massage chair, which is not necessary in my opinion.

Very convenient location, in the heart of Ginza.

Stayed in February 2024

Nothing.

The location and all essential facilities.

Stayed in January 2024

The room was very small and didn't have a view. There was barely space for our luggage. But inspite of these, it was clean and housekeeping made sure of this everytime we came back at the end of the day.

Staff were very friendly, courteous and respectful. They went out of their way to assist us with our queries and needs to make our stay as pleasant as possible. Thank you to the staff of Remm Plus Ginza.

Stayed in February 2024