Reviews of Richmond Hotel Yokohama-Bashamichi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
231-0013 Kanagawa, Yokohama, Naka-ku Sumiyoshicho 5-59, Japan
#34 of 143 hotels in Yokohama
Guests' ChoiceReview Score
Based on 212 hotel reviews
8.1Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
8.2
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Facilities
8.4
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Staff
8.8
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Value for money
8.2
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Free Wifi
8.8
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Reviewed: March 18, 2025
Eddy
Japan21 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Good value for money. Small rooms but clean and nice location with friendly staff
Stayed in January 2025
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Reviewed: February 13, 2025
Sally
Singapore9 Reviews3 helpful votes8.0“I have a good stay and staff help to change to non smoke room when I accidentally click smoking room”- • Business trip
- • Solo traveler
- • Single Room - Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast is the same 4 category when I come back 5 months later
Near my work place and staff are patience and answer all my questions and even guide me how to get there via airport
Stayed in February 2025
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Reviewed: January 28, 2025
Sanae
United States6 Reviews8.0“Great location. Friendly staff.”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 9 nights
- • Submitted from a mobile device
Needed a table for putting the suitcase Needed a bigger trash can for the bathroom
Great location Close to everything
Stayed in January 2025
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Reviewed: January 23, 2025
Yoon
Indonesia1 review7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room - Non-Smoking
- • Stayed 1 night
Need more cleaning since I could see some dust and it caused us to sneeze
The room size was nice, but that's probably because we booked the bigger one.
Stayed in December 2024
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Reviewed: January 2, 2025
Shakheel
India27 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Select Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms were small; limited options for breakfast
Location was excellent; value for money, service was very good.
Stayed in December 2024
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Reviewed: December 27, 2024
Rika
Japan9 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
This is the second time I used this place. Fantastic location. A Laundry room is excellent
Stayed in December 2024
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Reviewed: December 25, 2024
Noof
Bahrain13 Reviews3 helpful votes9.0“Super clean and lovely staff and housekeepers… amenities are available at the lobby and lockers there are vending-machin”- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Super clean and lovely staff and walkable within 10 -15 minutes to every where … the laundry room was great with , coffee, food vending machine , massage chairs and reading sofa… the price was reasonable 400 yen per washing load and 100 yen drying load with ironing board…
Stayed in December 2024
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Reviewed: December 23, 2024
Louise
Japan1 review9.0“Surprisingly comfortable and facilities designed with the client in mind.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Great laundry room with high tech washing machines and free coffee.
Stayed in November 2024
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Reviewed: December 2, 2024
Xiaotong
United States1 review8.0Very Good- • Business trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Not really quiet.
Location is convenient, the hotel is cleanness.
Stayed in November 2024
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Reviewed: October 21, 2024
Donalita
Australia40 Reviews7.0“Please offer queen bed for couples.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The bed is too small for couple
Location is good
Stayed in October 2024
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Reviewed: October 15, 2024
Gage
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Even with booking for 2 adults and 1 child was only provided 2 pillows. A very minor issue but the only one I had.
Hotel was a nice location with friendly staff and plenty of amenities
Stayed in October 2024
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Reviewed: October 13, 2024
Teerayut
Thailand23 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 2 nights
The room does not block noise very well, You may here some guest shout from other rooms.
Nice hotel reception The hotel locate in the center of Bashamishi , quite near the train station. If you are city walker, you can walk around from here to the Red bricks or China town The laundry room is very good.
Stayed in September 2024
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Reviewed: September 29, 2024
Ashok
India9 Reviews8.0“Room was small and breakfast menu should have more options”- • Business trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Room was small and breakfast menu should have more options
Location and staff very kind
Stayed in September 2024
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Reviewed: September 26, 2024
Lawrence
Canada6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel room is on the larger size for business class hotels. The room was clean and had amenities provided.
Stayed in September 2024
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Reviewed: September 23, 2024
Geraldine
United Kingdom26 Reviews10 helpful votes9.0“Small room scrupulously clean”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Very small room and lack of space to put items away
Very helpful staff and the excellent location
Stayed in September 2024
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Reviewed: September 15, 2024
Paul
Japan84 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was delicious, but I would have preferred more choice.
The location is good for restaurants and visiting central Yokohama attractions. I got sick, and the hotel provided an ice pillow and brow cooling strips. I really appreciated their kindness and consideration.
Stayed in September 2024
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Reviewed: September 12, 2024
Steve
United Kingdom6 Reviews9.0“Very enjoyable.”- • Leisure trip
- • Couple
- • Double Room - Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
Loved this Hotel it is very comfortable and clean.
Stayed in September 2024
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Reviewed: September 7, 2024
Claire
United Kingdom7 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The.staff were so helpful and friendly and the rooms were comfy and clean
Stayed in August 2024
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Reviewed: August 29, 2024
Riho
Spain14 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The miscommunication about the cleaning
The location
Stayed in August 2024
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Reviewed: August 14, 2024
Jaakko
Japan5 Reviews9.0“Excellent overnight stay during work week”- • Business trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 1 night
The staff could have showed me to the check-in machine to avoid waiting, but not big deal.
Overall the experience was well worth of the money and exceeded the expectations. I have been staying at hotels that cost twice as much with less friendly service and facilities. This is up there with higher rated hotels with Japan standard of quality service. I definitely recommend and the location is great as well.
Stayed in August 2024
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Reviewed: May 18, 2024
Andreas
Australia34 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Mattress wasn't the most comfortable. Had to select type of room service (no room serve, room service) on the TV every day. Just use a normal sign on the door, easier.
Nice hotel in a good location. Bit dated but otherwise ok. Got laundry facilities as well (coin operated).
Stayed in May 2024
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Reviewed: March 9, 2024
Ludovic
Austria43 Reviews5 helpful votes9.0“Budget hotel to wander around Yokohama”- • Business trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room could have of course been a big bigger but for 1 or 2 nights on a budget to explore Yokohama, it’s OK. So overall not much to fault it given the price and services offered.
Staff was very helpful and room, although not spacious felt warm and cozy. Very clean with standard amenities available. Located not too far from Kannai JR station. Breakfast at the co-located cafe with a voucher.
Stayed in February 2024
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Reviewed: February 5, 2024
Yoshiko
Switzerland20 Reviews2 helpful votes7.0“it was OK.”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 6 nights
Even a bit more than 30 min before the checkin time, they didn't let me in and asked for the extra payment for the early check-in. I couldn't watch BS TV programme in the hotel room, which was a big disappointment. Obviously a trainee receptionist had charged me double last time I stayed here. The manager came to meet me on arrival and said the overpaid amount was paid back to my credit card, which I did'nt know at all till then. They could have informed me immediately when they noticed the failure. No e-mail, no telefon, no action was made till then.
location
Stayed in January 2024
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Reviewed: January 26, 2024
Thomas
Germany14 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
No complaint
I booked including breakfast, it is very good. The location is good, a lot of restaurants and bars near by.
Stayed in January 2024
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