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Reviews of Sakura Cross Hotel Tokyo Kayabacho 3 stars

104-0033 Tokyo-to, Chuo-ku Shinkawa 1-14-13, Japan

#52 of 1,458 hotels in Tokyo

Guests' Choice

Review score

Based on 163 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    8.7

  • Facilities

    9.2

  • Staff

    9.1

  • Value for money

    9.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 12 April 2025

    9.0
    Excellent stay in Tokyo. Thank you
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 7 nights
    • Submitted via mobile

    No real downsides

    Convenient if needing to accomodate a larger family. Sleeps 5 comfortably. Quiet location.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    10
    Convenient and affordable hotel for large families
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    This place was perfect for a family of 6 including two 13-year-olds and 7 & 9 year olds. Our room was the entire 2nd floor and there is a kid's playground right in front of the hotel. The neighborhood is mostly residential and business, not very touristy but the local restaurants still will do their best to help you. Fairly close to a subway stop. If you only want to use the JR lines, you can walk 20 minutes to Tokyo Station.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    10
    Will definitely comeback if i traveled to Japan with a large group, the price also quite affordable
    • Leisure trip
    • Group
    • Executive Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    nothing, everything’s great

    The property is very spacious, suitable for large group and very comfortable as well. The room got cleaned every 3 days, owner also changes towels for everyone. Best Service

    Stayed in March 2025

  • Reviewed: 25 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    A microwave would have been good.

    Quiet, spacious, clean.

    Stayed in February 2025

  • Reviewed: 24 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    We were sorry that we couldn't speak more Japanese but the staff were very helpful!

    The room was very spacious and the beds and bathroom were superb for our family of four with teenage children

    Stayed in January 2025

  • Reviewed: 22 January 2025

    8.0
    Great convenient location for getting out to explore Tokyo and the Ginza region. Walking distance to various train stati
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are little to no on site staff to provide support.

    Great location with a huge room in comparison to other Tokyo accommodations. Check-in can be done at any time using a key code.

    Stayed in January 2025

  • Reviewed: 20 January 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Executive Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    There was only one bathroom, which was a bit inconvenient for the six of us. Additionally, the space in front of the room was quite small, making it difficult to bring luggage in and out.

    Staying in a family room as a group was a lot of fun. The bed was comfortable and quite spacious.

    Stayed in November 2024

  • Reviewed: 15 January 2025

    10
    Gorgeous design and plenty of space on quiet neighborhood
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing it was great!

    Very spacious room for our family of 4. The room was large by Tokyo standards and the design was very chic with a great use of the space. Check in was easy with an access code sent by email. Nice, quiet neighborhood but only short walk to metro. Some lovely restaurants in the local area too.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    10
    one of our best accomodation experience
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 2 nights

    the toilet is quite small so would be struggle if the individual is over 6 foot tall

    the place is very good for the family of 4 - could easily fit 8 people. Very specious and very tidy/clean

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Convenient, clean, great location, spacious, affordable
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    It was about inconvenient that we couldn’t leave our bags there prior to check in but after seeing the size of the foyer, we completely understood why. We found a baggage storage facility at Tokyo train station instead.

    We loved the location. It was close to the train station and convenient to get to the Disney parks. It was a lovely quiet area which we wanted after our big days of exploring. There were three convenience stores in the block and three laundromats. The facilities were so clean and fit our family of five ( 2 adults, 3 teenagers) very comfortably. Will definitely visit here again.

    Stayed in December 2024

  • Reviewed: 4 January 2025

    10
    Great stay in a quiet location near to everything
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Good location - close to Kayabacho Metro station, not far to most major attractions. Very quiet location. - definitely off the beaten path and not in a high traffic area.

    Stayed in January 2025

  • Reviewed: 12 December 2024

    10
    Convenient stay for our family of 4
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nil

    The location was convenient with 2 stops nearby, allowing us to go to many places. There were enough beds for our family of 4. Staff were helpful too.

    Stayed in December 2024

  • Reviewed: 12 December 2024

    9.0
    Spacious apartment in Tokyo center
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. But just be aware that there's really no cooking facilities. It just has a kettle for hot water and nothing else. But it's Tokyo so I don't see it as a problem. And it only clears trash after 3 days. No housekeeping throughout our stay of 5 nights

    Very spacious for Tokyo hotel. Was able to sleep four comfortably with space to lay out the luggages. We each had a bed to ourselves. Walking distance to metro station.

    Stayed in December 2024

  • Reviewed: 7 December 2024

    10
    Such a great, comfortable stay and experience. We highly enjoyed our stay!
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing! :) Everything was beyond our expectations!

    Spacious, clean and very comfortable to stay in. As well as the Japanese-style beds and bath.

    Stayed in December 2024

  • Reviewed: 29 November 2024

    10
    Great, comfy stay for the family!
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Really comfortable beds, nice bathroom and had everything we needed. Kids loved the bunk, playground right outside and welcome chocolate! Good location close enough to metro station to get to the sites.

    Stayed in November 2024

  • Reviewed: 17 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    The location, the room itself was also great. The staff were helpful and friendly

    Stayed in November 2024

  • Reviewed: 23 October 2024

    10
    Very nice
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Big room. Modern. Luxurious

    Stayed in October 2024

  • Reviewed: 9 October 2024

    10
    Fantastic and quiet location, yet close to everything.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    Lack of storage or places to put luggage

    Quietness yet close to everything

    Stayed in October 2024

  • Reviewed: 29 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The design is great, so compact

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    I found the place to be quite nice and quiet
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    Way bigger then expected

    Stayed in September 2024

  • Reviewed: 21 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 8 nights
    • Submitted via mobile

    Staff is nice and very clean

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 10 nights
    • Submitted via mobile

    The temperature control on the AC unit in our room seems slightly off and due to the units location, can blow cold air towards the head of the main bed.

    The room is great for family. The staff were very friendly and the room was clean. The hotel is situated in a quiet, but safe neighborhood with 7-11, Lawson and Family Mart only minutes away. This can be a plus or minus but the hotel location is about a 5-6 minute walk from the closest Metro station. However, in general, being in Kayabacho means we are pretty central to everything.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    The staff at checkin was very nice. Easy to discuss via the app also, the management is quick to respond and very helping.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    No telephone

    Good.

    Stayed in August 2024

Showing 1 – 25

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