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  5. Reviews of Sakura Cross Hotel Tokyo Kayabacho

Reviews of Sakura Cross Hotel Tokyo Kayabacho 3 stars

104-0033 Tokyo-to, Chuo-ku Shinkawa 1-14-13, Japan

#52 of 1,458 hotels in Tokyo

Guests' Choice

Review score

Based on 163 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    8.7

  • Facilities

    9.2

  • Staff

    9.1

  • Value for money

    9.1

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 16 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 1 night

    Bit of a walk to a lively street. Loud neighbours and very little sound proofing.

    Quiet part of town, fantastic apartment with great design. Very comfortable.

    Stayed in April 2023

  • Reviewed: 27 March 2023

    8.0
    lovely quiet hotel in a peaceful neighborhood with a short walk to two subway lines
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 8 nights
    • Submitted via mobile

    the rooms were spacious particularly for Tokyo

    Stayed in March 2023

  • Reviewed: 23 March 2023

    10
    overall great satisfaction
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    no mini kitchen and washing machine

    the room is so great for big family

    Stayed in March 2023

  • Reviewed: 4 March 2023

    10
    We had a good stay.
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location is not close to the JR station and not much food choices around, mostly Ramen. The bunk bed design is dangerous for kid to climb up and down because it has no handle and kids’ hands are too small to hold on thick wood to balance. Their Bunk bed is for adult.

    It’s a new hotel. Spacious and clean. We had 4 adults and 2 children in a two double bed and a bunk bed bedroom, it has sufficient space for 4 large suitcases and one hand carry. The room is spotty clean.

    Stayed in March 2023

  • Reviewed: 27 February 2023

    10
    It was beyond expectations and the best hotel i’ve booked for the price point
    • Leisure trip
    • Group
    • Executive Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The noise from the kids at the play area

    The whole place layout and the amenities provided, it is also very spacious, comfortable and safe.

    Stayed in February 2023

  • Reviewed: 12 February 2023

    8.0
    Enjoyable.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    Room too small and walk way not wide enough.

    Easy access to the public transport.

    Stayed in February 2023

  • Reviewed: 27 January 2023

    9.0
    A comfortable, good value hotel in a great location.
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    The information sent about accessing the room was not correct, the access PIN was wrong and it was unclear whether staff would be in attendance. once we actually got in which involved knocking on the front door, everything was smooth.

    Good location within 10 minutes walk of 2 Metro stations. A quiet area with restaurants and shopping facilities. The room, (family suite) was an excellent size with comfortable beds, a well equipped bathroom and a seating area.

    Stayed in January 2023

  • Reviewed: 27 January 2023

    10
    Great spot for family
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Fantastic beds and bathroom facilities. Close to station and ginza district but nice quiet area. Room was large as shown. Staff were friendly and helpful, we left airpods after checkout and they contacted us immediately so that we could retrieve them. Would definitely stay here again.

    Stayed in January 2023

  • Reviewed: 31 December 2022

    8.0
    great room but too far
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 1 night
    • Submitted via mobile

    location is quite far from city and tourism area Checkin time is 4 pm which is 1 hr later than other hotel

    room is very comfortable and fit for our family of 4

    Stayed in December 2022

  • Reviewed: 30 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Make up room costs extra.

    I like the size of the room and its location.

    Stayed in December 2022

  • Reviewed: 17 December 2022

    10
    A nice hotel for a family stay in Tokyo
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    A lovely hotel in a quiet neighbourhood, overlooking a small park. The room was attractive, spacious and well laid out, with two double beds and a clever bunk, as well as seating. The amenities were hidden away behind a panelled wall, making it aesthetically pleasing. Good location close to Kayabacho metro station (about 5 minute walk). Nice small restaurants nearby. Thanks for the excellent stay!

    Stayed in December 2022

  • Reviewed: 18 June 2022

    9.0
    Cozy
    • Business trip
    • Solo traveller
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    It’s not the fault of the hotel, after Covid-19’, Some people using the party, so be careful of the first floor where the sound echoes.

    Lovely morning with local park view. although this area is financial street, it retains the atmosphere of a traditional downtown. Enjoy a good neighborhood coffee stand and friendly staffs.

    Stayed in June 2022

  • Reviewed: 16 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Space is very tight. Very challenging for packing. The surrounding is too quiet.

    cosy

    Stayed in December 2024

  • Reviewed: 23 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 6 nights
    • Submitted via mobile

    Towel is old, the double bed is actually like super king bed.

    The modern design of the room.

    Stayed in November 2024

  • Reviewed: 6 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really. However, if you want to spend focusing on Shibuya or Shinjuku, then be prepared to travel. Taxi costs approx. 5,000 JY.

    Bed linen, pillows were great. It's a quiet neighbourhood and plenty of places to eat as well as 7-11.

    Stayed in October 2024

  • Reviewed: 2 September 2024

    7.0
    Too high price for that kind of accomodation
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Location of air conditioning, equipment

    Beds, location

    Stayed in September 2024

  • Reviewed: 19 April 2024

    7.0
    Nice affordable hotel. I would recommend it. It was close to several subways and 5 stops to Disney
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 6 nights
    • Submitted via mobile

    Difficult to check-in with self check-in system. Small entrance. Would be nice to have Netflix.

    Big space area in the room, lots of beds. Staff nice. Kids park in front of hotel. Great location.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    1.0
    This is the worst accommodation that I experienced in booking.com.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights

    This is the worst accommodation that I've experienced in booking.com. I checked in for the 1st day and found it's not very clean. After we took shower and put the bed sheets on about 30min, all my family's skin started to get rash, red and allergic. We couldn't sleep and were all itchy and became very uncomfortable all night long. The next day we reflected, the owner only said it never happended. He only can change the bed sheets for us. It never happened does not mean it will not happen. It's definately the bed sheets problem. But I don't see any proactive actions. I choose Sakura Cross is because of its good rating but I'm very disappointed about the owner's reply. I will never ever stay here again. For those who is going to plan vacation or visiting plan in Tokyo, pls do consider this and do not choose here.

    Stayed in March 2024

  • Reviewed: 14 October 2023

    6.0
    Nice and spacious, but no staff, a glorified air bnb.
    • Leisure trip
    • Group
    • Executive Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The lack of staff and poor communication. The thin ceilings that kept us up due to bad guests.

    The room itself

    Stayed in October 2023

  • Reviewed: 10 October 2023

    4.0
    Not a good way to finish my trip to Japan.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room simply wasn’t clean. Lots of dust from air conditioning unit on walls. Bunk bed rails were loose so I didn’t feel comfortable letting kids sleep up there.

    The location is good in terms of proximity to Tokyo station and the Ginza district. The ease of check-in is very convenient. The bathroom and shower were nice.

    Stayed in October 2023

  • Reviewed: 31 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 8 nights
    • Submitted via mobile

    Abit far from the JR line and t'was no soaking tub. :(

    Big room with lots of space and mirrors.

    Stayed in May 2023

  • Reviewed: 12 December 2023

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Clean and quiet. The beds were comfortable.

    Stayed in December 2023

  • Reviewed: 29 March 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Executive Family Suite
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 3 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 12 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

Showing 76 – 100

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