Reviews of HOTEL MYSTAYS Sapporo Aspen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
060-0808 Hokkaido, Sapporo, Kita-ku Kita 8-jo Nishi 4-5, Japan
#61 of 203 hotels in Sapporo
Guests' ChoiceReview Score
Based on 1366 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.1
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Facilities
8.4
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Staff
8.8
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Value for money
8.5
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Free Wifi
8.9
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Reviewed: April 2, 2025
Ivi
Indonesia8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Family Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very near Sapporo Station. I had the room with 4 bed and it was spacious.
Stayed in April 2025
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Reviewed: April 1, 2025
Vince
Hungary1 review9.0Wonderful- • Leisure trip
- • Group
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
The bathroom had a really low ceiling, so I hit my hands a couple of times while putting on clothes.
The hotel is in a really good place, as Sapporo station can be reached in 2-3 minutes of walking. Our room was clean and comfortable and it was equiped with usefull items such as plug converters. The breakfast was delicious and had a large variety of food ranging from the Japanese cousine to the more western style meals.
Stayed in March 2025
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Reviewed: March 29, 2025
Pruek
Thailand32 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Superior Hollywood Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Parking staff are very good. i love their service mind
Stayed in March 2025
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Reviewed: March 29, 2025
Cheryl
Australia59 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Superior King Room - Non-Smoking
- • Stayed 2 nights
Good location near the station room very comfortable huge selection at the breakfast buffet staff very polite and helpful
Stayed in March 2025
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Reviewed: March 27, 2025
Hao
Taiwan16 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room is a little bit small for family. Especially the bed is small.
Stayed in February 2025
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Reviewed: March 24, 2025
Judith
Australia9 Reviews1 helpful vote8.0“Good”- • Leisure trip
- • Couple
- • Superior King Room - Non-Smoking
- • Stayed 7 nights
No complaints
Very Close to Main Train Station and Underground Access
Stayed in February 2025
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Reviewed: March 22, 2025
Lee
Singapore37 Reviews9.0“I had a good time and the service was great.😊”- • Leisure trip
- • Family with young children
- • Standard Triple Room - Non-Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
It has a long queue for the laundry service .
It was near the MRT and was well maintained. The rooms were appropriate sizes which were just right.There were laundry service for the whole day and breakfast buffet in the morning.
Stayed in March 2025
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Reviewed: March 21, 2025
Kajondate
Thailand9 Reviews8.0“Greater than expected”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No Onsen
Great location, Good staff, clean, a bit crowded at front, comfy bed, parking available with fee
Stayed in March 2025
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Reviewed: March 20, 2025
Hoi
Hong Kong3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Hollywood Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Close to station
Stayed in February 2025
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Reviewed: March 18, 2025
Amitav
India17 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Centrally located next to Sapporo station. Clean with good facilities and helpful staff. Good breakfast with lots of options.
Stayed in March 2025
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Reviewed: March 18, 2025
Cornelis
United Arab Emirates4 Reviews8.0“Convenient for a short stay for one person”- • Leisure trip
- • Solo traveler
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
Small room with adequate facilities
Conveniently located close to the Sapporo train station. Good bars and restaurants within a 20min walk from the hotel. The room was quiet
Stayed in March 2025
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Reviewed: March 17, 2025
John-paul
New Zealand10 Reviews7.0“Ice cream for breakfadt”- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
My skis didn't arrive until the day before my ski race. This was quite stressful! This wasn't the fault of hotel, but the airline!
I loved having ice cream for breakfast... and the other foods on the buffet. Good to try local and western foods ... but I loved having the option of ice cream for breakfast
Stayed in February 2025
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Reviewed: March 16, 2025
Wendy
United States5 Reviews9.0“Staff were wonderful, loved the location”- • Leisure trip
- • Couple
- • Superior King Room - Non-Smoking
- • Stayed 13 nights
More updated fixtures and furniture in rooms
Location, laundry facilities, buffet breakfast
Stayed in February 2025
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Reviewed: March 16, 2025
Erika
Indonesia33 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Standard Triple Room - Smoking
- • Stayed 1 night
The staff forgot the wakeup call so early in the morning and we missed the hourly shuttle to the airport. Very appreciated that a taxi was immediately arranged to arrive in the airport in timely manner. Thumbs up for the service.
Stayed in February 2025
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Reviewed: March 13, 2025
S
India8 Reviews8.0“comfortable and clean”- • Business trip
- • Solo traveler
- • Standard Single Room - Non-Smoking
- • Stayed 4 nights
very small rooms
well located
Stayed in February 2025
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Reviewed: March 12, 2025
Ronalie
Philippines16 Reviews1 helpful vote9.0“We enjoy our stay in Hokkaido.”- • Leisure trip
- • Group
- • Standard Triple Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
There is a discrepancy in information provided by staff. During the morning shift, one staff member informed us that we could check out late (approximately 3 pm). However, upon confirming this information again, we were only permitted to remain in the hotel until 1 pm.
The hotel is conveniently situated within walking distance of the station. Contrary to some comments, the room is adequately sized to comfortably accommodate three individuals. Although the design is outdated, it is well-maintained.
Stayed in March 2025
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Reviewed: March 12, 2025
Wee
Malaysia14 Reviews8.0“Overall good stay”- • Leisure trip
- • Family with young children
- • Family Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Coffee for in house customers should be on 24 hrs not restricted to certain time
Clean n convenient. Very close to JR station
Stayed in March 2025
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Reviewed: March 8, 2025
Jesus
Philippines21 Reviews1 helpful vote7.0“Comfortable. Value for money.”- • Leisure trip
- • Couple
- • Superior King Room - Non-Smoking
- • Stayed 2 nights
It was the same everyday.
Variety was good
Stayed in March 2025
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Reviewed: March 1, 2025
Ho
Singapore8 Reviews8.0“Thumbs Up for Family Room Stay!”- • Leisure trip
- • Family with young children
- • Family Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Nil
We stayed in a Family Room which was of a nice size & was very comfortable. With 4 persons, it was good that the bathroom, face washing area (with 2 sinks) & toilet are all separated. The hotel location is also excellent within a short walking distance from Sapporo Station & also underground shopping malls including Daimaru. Staff especially housekeeping staff are very friendly. The hotel also has a good breakfast buffet spread of Japanese & western food & we enjoyed our morning breakfasts especially if you are seated at the bay window tables looking out to the winter snowy scenery outside! Lastly, the hotel provides daily room cleaning service which we appreciated as this service is no longer a norm for some hotels.
Stayed in February 2025
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Reviewed: March 1, 2025
Dah
Singapore174 Reviews18 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
Could not provide quiet room as prior requested.
Proximity to Sapporo JR station.
Stayed in February 2025
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Reviewed: February 26, 2025
Samantha
Australia26 Reviews2 helpful votes8.0“Would recommend for an overnight stay”- • Leisure trip
- • Group
- • Superior Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No Onsen facility
Central to sightseeing and station.
Stayed in February 2025
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Reviewed: February 23, 2025
Evelyn
Malaysia40 Reviews8.0“Comfortable. Near Amenities.”- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The Hotel only has 2 washers & 2 dryers, and there were always a long queue during the 9pm-12am timing. The room on 5th Floor was dated. But overall comfortable stay.
The location of the hotel. Sapporo Station is around 3-5mins walk. There is also the underground walkway right across the traffic lights (1-2mins walk) actually helps during winter. You can walk from the hotel all the way to Odori Park or Susukino(about 20mins walk).
Stayed in February 2025
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Reviewed: February 23, 2025
Farah
Malaysia51 Reviews3 helpful votes9.0“One night stay with family”- • Leisure trip
- • Group
- • Family Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
None
Location to the train station.
Stayed in February 2025
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Reviewed: February 22, 2025
Yun
Singapore2 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Superior Hollywood Twin Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Room is small
5mins walk from Sapporo JR station
Stayed in February 2025
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