the staff is not friendly enough for such a big hotel

the room is spacious and i had a good deal for booking it wayy before my travel date

Stayed in February 2025

The kettle and coffee cups were so small. Only 3 sips of coffee per cup.

Loved the location and convenience of where we were. Close to nakajima Park for snow play.

Stayed in January 2025

pillows were awful. Either weird beads or memory foam pillows were both uncomfortable. Everything else was good.

Didn't have breakfast

Stayed in January 2025

Nothing

The hotel staffs were very helpful and friendly The room with 4 beds was spacious and comfortable

Stayed in December 2024

The hotel is a bit outdated, lobby etc. looks tired

Location is pretty handy

Stayed in December 2024

Room was on the smaller side for a family of four.

Quieter area of Sapporo. Few min walk from the subway but not centrally located. We chose it primarily for the proximity to Nippon rent a car and didn't mind the further location since we only spent two days in Sapporo.

Stayed in August 2024

Slightly further away if you want to go to popular sightseeing spots. But you can walk if you are fit & healthy and willing.

The breakfast buffet was a must!! Ask for the higher floors of your can as they can have good view of the city.

Stayed in September 2024

The wind coming out of the hair dryer was a bit too hot

The room was spacious and the beds were comfy and soft

Stayed in July 2024

The receptionist is too rigid, especially the old staff. They don't even care how urgent you are, following their rules comes first. Of course they are not wrong but the customer experience is bad. Wifi is not stable.

The location is very good, near the train station, 7/11 and the center. The room is quiet. Price is reasonable.

Stayed in July 2024

We had to take a long walk to go to the city center. Limited restaurant nearby, so we go for convenient store food sometimes. One of the room's AC doesn't adjust quickly.

Breakfast buffet had many choices, and food was delicious. Checkin and out were smooth. room amenities were plenty and complete.. Friendly staff. My child stayed for free. good value for money. Kinda of an outdated interior, but stay was comfortable.

Stayed in June 2024

No bar in the hotel.

Good location. Big room with onsen.

Stayed in June 2024

Na

Easy to locate and near the metro station

Stayed in February 2024

No pajamas in our room :( Perhaps we had to ask front desk (we didn't ask) - but would have expected this to be in our rooms automatically based on the room type we booked. Wish there was laundry facilities in the hotel or nearby. The hotel only offer drycleaning but that's a bit costly.

We booked this hotel due to the large bedroom space (we booked the premier room), and it was definitely worth it! The hotel wasn't too far to travel to from central Sapporo ( quick subway ride and a quick walk!). The amenities was clean and of good size. Would definitely stay here again if we are ever back in Sapporo again!

Stayed in February 2024

Nothing really. Pillows were a little hard and uncomfortable but staff were happy to bring more.

Clean, comfortable, large room with king single twin beds, table, chairs and a couch. Convenient for public transport i.e. trams and trains, and local food stores only a few minutes walk away. Hotel room rates were very reasonable given the facilities and size of room. Would definitely stay here again and recommend to family and friends.

Stayed in February 2024

The location was awesome, not too far away from the station, and the main tourist spot is nearby within 10-30 mins walk.

Stayed in December 2023

The availability could be more publicised to the guests.

It was a comfortable room and near a subway station. They also have a shuttle bus with certain timings to Sapporo JR station. Rooms were very clean and sufficient spae for 2 people.

Stayed in December 2023

not allow early check-in

room is big compared with normal size room in Japan. The breakfast is good. The location is close to subway. the hotel also provides shuttle to Sapporo station.

Stayed in September 2023

I liked it all.

location, friendly staff, clean, room was large with a couch.

Stayed in May 2023

Not too near to major food places.

The room assigned was really big for Japanese standard. Very comfortable to stay in.

Stayed in April 2023

If only the shuttle bus runs till late and that the hotel has coin laundry

Although not very near the train station, it's within the susukino entertainment district which has many restaurants etc. The sleepwear provided was very comfortable too. There's also a shuttle bus to Sapporo station at almost every daylight hour.

Stayed in February 2023

Does not have laundry facilities. We had two rooms, both rooms did not have working air conditioning, not sure if they were turned off intentionally but yeah.

The location is actually quite good, right next to a Lawson and Seicomart for any late night snacks or drinks. The station is a 5 min walk and many restaurants and food spots are anywhere from 10 - 20 mins walk away.

Stayed in February 2023

Rooms are a little dated but still comfortable.

Beautiful view from a large and comfortable room centrally located just a couple minutes walk from Susukino!

Stayed in January 2023

the hotel is a bit far during winter period. however its still doable.

the room size is huge, theres a shuttle bus to sapporo station. making our transport more convenient especially during winter with heavy snow. price is reasonable and definitely will stay again. theres a beautiful nakajima park near the hotel, can take VERY nice photos there as well.

Stayed in January 2023

na

average

Stayed in January 2023