Location and new hotel

Stayed in April 2025

Nothing to dislike.

Location was excellent. We took the rapid train from the airport. Switched to the subway and the hotel was located above our stop. There are 4 levels of retail, cinema and restaurants below the hotel. We had a deluxe corner king room and it was huge. Room 1435 to be precise. Housekeeping was excellent. Best breakfast on our trip and we have been to Osaka, Tokyo, Hiroshima so far. Local tram right outside. Unfortunately it was still cold with some snow even though it was the end of March/early April for our visit. Mt Moiwa was closed for maintenance. Around the corner from the hotel is Ramen Alley. Pole town over the road access and underground to keep warm. Staff at the hotel were all more than helpful. Would come back here in a heartbeat.

Stayed in April 2025

A Fantastic Stay at Sapporo Stream Hotel – Highly Recommended! We recently stayed at Sapporo Stream Hotel, and it was an absolutely wonderful experience from start to finish. Location – The hotel is perfectly situated in the heart of Sapporo, making it incredibly convenient for exploring the city. Whether you’re looking to shop, dine, or visit popular attractions, everything is easily accessible. Public transportation is also nearby, which made getting around effortless. Service & Staff – The service was top-notch! The staff were exceptionally warm, welcoming, and always ready to assist with any requests. Their professionalism and attention to detail truly made our stay even more enjoyable. Room Size & Amenities – The room was impressively spacious, especially considering typical city hotels. It was well-designed, modern, and equipped with everything we needed for a comfortable stay. The amenities provided were excellent, from the high-quality toiletries to the thoughtful little touches that made us feel at home. Overall Experience – We had an amazing time at Sapporo Stream Hotel. The combination of its prime location, outstanding service, comfortable and well-appointed rooms, and excellent amenities made it one of the best stays we’ve had. We would definitely stay here again and highly recommend it to anyone visiting Sapporo! ⭐⭐⭐⭐⭐ 5/5

Stayed in March 2025

The cost! But U pay for what U get in Japan, so it was well worth it! Nothing else!

Location was fantastic Staff were always prompt, professional & helpful. Hotel room was very clean and kept in great condition. Morning buffet breakfast was excellent.

Stayed in March 2025

Would have been a 10 without the leak on the window.

Perfect location, within a mall and subway down below.

Stayed in February 2025

Luggage transfer from taxi/car to the room

View and location

Stayed in March 2025

The location is very close to the subway, making it convenient for getting around. However, it’s surrounded by tourist spots, so if you’re looking for a quiet stay, this might not be the best choice.

Stayed in February 2025

Good central location, there are restaurants and a food court on lower floors of the building which is convenient. Staff were very helpful, especially with sending our luggage ahead to Narita Airport. Rooms are cosy, comfortable and very clean.

Stayed in February 2025

We arrived by taxi, so with no obvious ground floor lobby / taxi stand, we were dropped off at the bus stop right in front of Cocono Susukino mall, which is alright but I can imagine it being inconvenient if you have many luggages and people.

The hotel is located within the Cocono Susukino mall from the 7th floor onwards, so you have access to places like Daiso, Lawson's and a couple of dining options within the same building. The Susukino Station is literally just outside the building too.

Stayed in February 2025

It had a bit of noise from outside. But it’s acceptable for me.

Definitely the perfect location. You can go any popular spots in walk distance. The size of room is pretty spacious.

Stayed in February 2025

nothing

Perfect location, the room is very new and clean

Stayed in January 2025

Good service

Stayed in February 2025

Nothing!

Amazing location - great view of the Susukino intersection! Awesome rooms with lots of amenities, shopping centre, konbini, theatre, arcades, bars & restaurants on the lower floors. Really convenient. Staff were super helpful also!

Stayed in February 2025

Nothing

Everything.

Stayed in February 2025

Spa was only included for premium level rooms

Room size, modern touches and style

Stayed in February 2025

That we couldn’t stay longer

Fantastic place to stay, so comfy, clean and great location.

Stayed in February 2025

N/A

The hotel's biggest advantage is its location - right next to the subway line two stops from the train station (great if you want to go to Otaru and other places). It is also very comfortable and has all the perks of a modern hotel :) There are loads of restaurants literally around the corner and the Snow Festival is within walking distance, too.

Stayed in February 2025

Nothing I can think of.

Stylish modern hotel with very comfertable well thought out rooms, and great TV and lighting options. Loved the floor to ceiling windows with fantastic view over city towards mountains. Location is super convenient above a shopping centre with large supermarket in basement and direct access to underground station and Pole Town (underground shopping station that leads down to Odori Park). Lively neighbourhood and depending on what room you have there maybe a little street noise but nothing too terrible and no noise from adjacent rooms. There was an outdoor terrace on top floor with amazing views but bit too chilly while we were there. The club floor lounge looked great and club rooms had access to the onsen too. Next time might treat ourselves but we were there during the ice festival so room prices were already increased. The ice carving part of the festival took place in the road along side the hotel and we could actually see this from our room. Great coffee

Stayed in February 2025

All as expected or better. Thanks team

great location and fabulous view over a snowy city

Stayed in February 2025

Beautiful new modern hotel, very comfortable, staff very lovely and helpful, fantastic location. Will definitely stay again.

Stayed in February 2025

Great location in central Sapporo. The hotel has access to the underground and subway. Modern rooms and good facilities with very good breakfast.

Stayed in February 2025

All was good

Great location, amenities, breakfast and a decent pillow

Stayed in February 2025

Nothing

Location is perfect

Stayed in January 2025

Nope

Good location

Stayed in November 2024