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  5. Reviews of SARASA HOTEL Dotonbori

Reviews of SARASA HOTEL Dotonbori This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

542-0082 Osaka Prefecture, Osaka, Chuo-ku Shimanouchi 2-9-6, Japan

#469 of 713 hotels in Osaka

Guests' Choice

Review Score

Based on 120 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    8.2

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 23, 2025

    8.0
    Value for a short stay in Osaka
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The room is small but it's normal in Japan. Other than that, there's nothing to complain about.

    The hotel is 8 mins walk to the train station and 5 mins walk to the main district of Dotonbori. The perfect stay that is value for money if you're staying in Osaka for a couple of days.

    Stayed in February 2025

  • Reviewed: December 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel phone kept beeping at 5am and again at 7am on our last day was annoying. We had to unplug the phone.

    Good breakfast and good location.

    Stayed in December 2024

  • Reviewed: November 30, 2024

    8.0
    Good Value for Money
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 14 nights

    People leaving their towels and trash out in the corridor took some getting used to, but since I didn’t spend all that much time in my room, it wasn’t that big a deal. Only down sites were that there was an ice machine in the lobby but no container for ice in the room and that the (mandatory) flashlight and earthquake safety instructions were missing.

    I spend two weeks here and was very comfortable. Check in and out both went smoothly. The location is ok, not too far to walk to America Mura and Running Man, National Bunraku Theatre is right down the block.

    Stayed in November 2024

  • Reviewed: November 23, 2024

    7.0
    It’s a convenient stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No water dispenser provided, some smoking smell especially near to lift area, maybe is because it was located at busy area, so might hear some noise.

    Walking distance to Dontobori, less than 10 min and the room is clean. Close to convenience shop.

    Stayed in November 2024

  • Reviewed: September 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Connecting Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    If you come here as a European, be prepared that you won’t have a lot of continental breakfast options.

    Nice and clean and spacious room and bathroom.

    Stayed in August 2024

  • Reviewed: August 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night

    I had some big lightings on the roof coming into my room all night.

    I loved all, unless some details

    Stayed in August 2024

  • Reviewed: August 6, 2024

    9.0
    A great location close to nightlife, shopping and restaurants.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Located very close to the dotonbori and several train stations.

    Stayed in August 2024

  • Reviewed: July 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room is cleaned every 8 days ONLY. Who stays in one hotel for 8 days of travel?! I understand it’s to save for the planet, but 8 days was too much. To clean up the room every 2 to 3 days is more comfortable for travellers.

    Location is good, walking distance to dotonbori. Many restaurants nearby. Close to subway.

    Stayed in July 2024

  • Reviewed: May 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was fine nothing special

    It is a basic basic hotel the staff was great

    Stayed in April 2024

  • Reviewed: November 4, 2023

    7.0
    Great location and clean rooms
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff not that friendly, very crowded with your groups

    Good location

    Stayed in November 2023

  • Reviewed: October 25, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    When I was there, there were alot of south asian tourist who were very loud and annoying. They blocked the way in the lobby and outside of the hotel and made a lot of a noice. The noice even woke me up in the night. When I arrived the first day i thought it was just a coincidence, but the lobby was full almost every time I walked through it during my 3 night stay. This may be explained by the low price point. I would at least advice the hotel to ask these guests to not block the lobby and also keep down the screaming.

    The people working there are very nice and welcoming, the hotel looks good, and I liked the room and location aswell.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite small room for 3 beds

    Free upgrade to 3 bed room

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small bed

    In very good location

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    the access from Kansai, the facilities, comfortable stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cheap price for hotel

    Its clean

    Stayed in September 2023

  • Reviewed: September 22, 2023

    9.0
    A very clean room and helpful staff
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Dustin in the toilet is too small

    A very helpful staff and a very clean room. I recommended this hotel to anyone who want to visit Dotonburi

    Stayed in September 2023

  • Reviewed: September 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nope

    The hotel very close to the popular place of osaka(shinsaibashi), you can walk only 10 mins

    Stayed in September 2023

  • Reviewed: August 27, 2023

    9.0
    Perfect location, perfect price, recommend to anyone looking for a good stay at a cheap price!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was really great quality for the price you pay, I really liked the location and how close it was to everything! The staff were very friendly and helpful!

    Stayed in August 2023

  • Reviewed: August 24, 2023

    7.0
    Worth it for the price, would stay again
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    They do not provide toilet amenities like toothbrushes

    Price was good and room was comfortable and clean. Staff were helpful when i needed to send my bag by post.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Overall it was good stay, however basic amanaties like refillable water shud be provided and shud be
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No additional facility is provided they are strict on checkout exactly at 10am any additional hour is chargeable Drinking water is not available you have to buy Coffee is also not available

    Nice location very close to Dotonbori and main attractions also close to metro

    Stayed in August 2023

  • Reviewed: July 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The breakfast was good. My sons also enjoy breakfast. The hotel was easy to reach by foot from Namba station.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little too far from the train stations

    Reasonable price

    Stayed in June 2023

  • Reviewed: July 2, 2023

    8.0
    Good hotel, great values.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    About 10 minutes walk from subway station which might be a lot if you are walking all day and need a place to crash. No safebox in the room. No early check in without charge, even for a two hours. Smoking room almost next to the elevators.

    Umbrellas free for renters. Clean bathrooms.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amenities only available for a fee

    Great wifi and friendly staff

    Stayed in June 2023

Showing 1 - 25

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