nothing

Best location and customer service 25 hours. Staff very nice.

Stayed in March 2025

Aircon a bit weak, need to cool the room combining aircon and fan at night

Fully equipped with cooking facilities if you decide to cook

Stayed in March 2025

Tons of room.

Stayed in February 2025

Nothing!

Spacious rooms in a very convenient location! 10 minute walk to the American Village and quite a few restaurants and stores nearby.

Stayed in February 2025

The washing machine and dryer are a bit old.

Location was excellent, as it is within walking distance to American Village and there are several restaurants and convenience stores nearby. The rooms were decent, and we were also supplied with a sofa bed. There is also a jacuzzi on the second floor balcony. There are parking spaces available for residents.

Stayed in January 2025

Outstanding view and location

Stayed in December 2024

Nothing comes to mind.

Great property with clean and well appointed room for my 7 day stay. Included washer and dryer, soaps, kitchen accessories were welcome to find. Clear instructions in both Japanese and English. Great sea view and access to local stores and restaurants.

Stayed in November 2024

We stayed for 19 nights but there was no cleaning throughout our stay.

The location and how comfortable it was

Stayed in October 2024

I like everything about the place. There's nothing to complain about. I will stay here again.

I stayed in the hotel for almost three weeks. It has a kitchen with a stove, utensils for cooking and dining, a microwave, a good-sized refrigerator, a dining table, and a comfortable sofa. The bed was superb, with comfy linens and blankets. The sunset and the water were amazing to see over the horizon. It is within walking distance of all assorted Japanese restaurants, especially a sushi place in front of them. American Village is approximately a 10-minute walk, and the Sunabe Seawall is roughly a 20-minute walk with an option for diving, snorkeling, and surfing. I go for a run in the morning, north and south along the coast. It is very convenient and a good location for an extended stay.

Stayed in September 2024

loved it, great location and close to AV and food places

Stayed in June 2024

It's a little bit difficult to check in because sometimes the ipod is loading when you use the camera .although the operator was very kind.

I like the view. It's amazing. It was very relaxing, clean and comfortable. It is close to the restaurants and American Village. I would like to stay again when I come back to Okinawa.

Stayed in August 2024

Nobody's fault but our own: we checked in after business hours and, it was very difficult with language barrier to work through all the posted instructions. My son-in-law helped us out, and we got our key from the automated lock box after a while.

Location was a few short blocks from daughter and her family. I was within walking distance of the American Village. The room we booked was on beyond zebra clean. First time in Okinawa for me and my family. Rana Chatan definitely enhanced a good experience.

Stayed in June 2024

Not able to navigate the location by phone number, address or map code. It took me extra 1 hour driving time to arrive the destination.

Clean, new, everything you need are available. Spacious balcony with seaview. Detailed guide book in the room to locate restaurants nearby.

Stayed in June 2024

The pillows were small and hard.

Easy check in and check out. Friendly staff. Room was very clean and had everything you would need for a relaxing stay. Great location and parking was easy.

Stayed in April 2024

Very clean, free parking, close to American Village to walk around and for food. Bathroom is amazing as well.

Stayed in March 2024

If I had to say something negative it would be that the TV’s are not smart and they are a little small.

Very nice place, friendly staff, very accommodating, room was vey clean. It’s a good location walking distance to a lot of restaurants and stores. Nice view of the harbor and fireworks show on the weekends. I stayed another month here. 👍👍

Stayed in March 2024

Parking

Size of room

Stayed in November 2023

Cleanness and location

Close to the shopping mall

Stayed in October 2023

Nothings

Ocean view

Stayed in September 2023

The bath area had a musty smell. Don't know if it was the pipes or floor not sealed properly. Kept the door closed and fan on.

Located next to American Village. Lots of food and shopping. Fireworks first 4 nights we were there. Supermarket in walking distance, we cooked some meals in our room. Great stay!

Stayed in October 2023

The internet was sporadic and had lots of disconnections. If you work remotely and need any meeting streaming functions like zoom, you may need an alternative location or internet service.

Clean and comfortable, close to literally everything, great spot to stay overall with a excellent kitchen setup. A beautiful view from the patio.

Stayed in September 2023

No fault of the hotel but I had to stay in my hotel room due to a tornado. However, the staff ensured that I had extra blankets, gave me instructions on how to be safe and provide me with a flashlight.

How friendly the staff were and always willing to assit me with any issues that directly have anything to do with my stay. Example - Now knowing what cab. I lost my cell in a cab and the staff fold them.

Stayed in June 2023

Check-in was somewhat frustrating after a long day of traveling. Perhaps you could put a bullseye on the video button that says "Start Here!"

This location was very convenient for working at Kadena AB. In-Room laundry and kitchen appliances were exceptional options. Many choices for dining within walking distance. All rooms had a great view of the harbor.

Stayed in March 2023

Ambiance and very comfortable accommodation

Stayed in March 2023