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We loved being immersed in the Japanese culture of this beautiful property and town. It was lovely and so tranquil!

Stayed in March 2025

Food was not what we expected and not to our taste, so we ended up cancelling the other two meals. Onsen was very small and the rooms were cold.

Cosy room and has a nice view of pond (not mountains like advertised tho). Staff were lovely and put up our terrible japanese.

Stayed in March 2025

Great stay,. Staff were always friendly & helpful.

Stayed in March 2025

Very friendly staff. Very tasty japanese food brought into your room. Nice size of the room.

Stayed in March 2025

Good location, delicious food setved in room, kind staff

Stayed in February 2025

There was some confusion regarding room keys.

Really cute hotel for exploring Kinosaki Onsen. Yukata’s were provided for walking around the town, they were lovely. The food was great, if a little overwhelming.

Stayed in January 2025

Their public bath was a bit small and old, but I opted for the public onsen nearby.

The location is very accessible, walking distance to JR station and public onsen bath houses nearby. Many shops, coffees and restaurants are around. Their staff are very friendly, I especially appreciate the lady from Vietnam who has given me lots of helpful local information. The dinner and the breakfast were great and tasty. My room has a private toilet, a nice 'genkan" entrance, the futon was comfortable.

Stayed in January 2025

Lovely room, great location

Stayed in December 2024

Expected better quality of food for the price paid

Clean, spacious room

Stayed in December 2024

Nothing in particular

The property was gorgeous and had a cool vintage vibe and was walking distance from everything.

Stayed in November 2024

Staff doesn't speak English however it adds to our Japan experience!

Location, size of room, comfort, food

Stayed in December 2024

Its own onsen And super great meals

Have it’s own onsen was the best !! No needs to walked out and always empty!!

Stayed in December 2024

WiFi didn't work in our room (top floor).

Large room. Quiet location. Only a few minutes walk to baths and restaurants.

Stayed in October 2024

There was no elevator so bags needed to be carried up a few flights of stairs, and a very obvious cigarette smoke smell in the main entrance and staircase but the rooms smelt clean. The place was not newly renovated however I felt it added to the charm.

Wholesome ryokan that felt really traditional. Great location and close to everything. Staff are very kind and helpful.

Stayed in November 2024

Best ryokan onsen was always for men in the afternoon

Excellent traditional ryokan

Stayed in November 2024

the meals are perfect. The staffs are very helpful and dedicated

Stayed in November 2024

Nothing that I didn’t like

Not far from train station

Stayed in November 2024

What i was unhappy was i have already asked for the late check out at 11 and the lady who prepare us the dinner said it was ok. But in the morning, when i come back from walking at 10.10 am., the middle age owner shout "check out is 10am". and hurry us to pack and leave. We haven't had a chance to take a bath of use the onsen in hotel at all (though we paid for it) We check in very late the day before and a little generosity to guess would be appreciated. The amount of dinner and breakfast is more than enough. They are all Japanese style (no bread). The quality is fair.

The location is good. It is in the middle of Kinosaki Onsen. Close to public bath. Though it is not in the main road but it is perfect. The room is great. Parking is free. Room is spacious. The Nepal staff speak good English and help dress my kids in Yukata, thank you very much.

Stayed in October 2024

Unfortunately, I forgot some jewellery after checking out, and my hotel in Kyoto kindly helped me call Sinonomesou to ask about it. However, they said they couldn’t find it, which was surprising since we called only three hours after leaving. I had high hopes that it would be found, given Japan’s reputation for honesty, but sadly it wasn’t.

I absolutely loved staying two nights at a traditional ryokan like Sinonomesou. It was amazing to experience an authentic Japanese stay, from the tatami room to wearing a yukata and enjoying the public bathhouses. The location is great, just a 10-minute walk from the train station and very close to many of the public onsens. The staff, while speaking limited English, were extremely patient and helpful. The meals were a highlight—dinner and breakfast were both fantastic! Experiencing authentic Japanese cuisine was a real treat, and dinner on the first night included a whole snow crab. One of the most special parts of the experience was eating seated on the floor at a small Japanese table (chabudai), which made the meals feel even more authentic. The food was very tasty, and they were very prompt with the meal times. The in-house onsen at Sinonomesou was also very nice, clean, and relaxing. It helped me prepare mentally for visiting the other onsens in town. One of the reasons I chose Kinosaki was because the onsens here are tattoo-friendly. While I don’t have any tattoos, my husband does, and he appreciated that he could visit the public bathhouses in town. However, please note that if you have any tattoos, you are not allowed to use the onsen at Sinonomesou itself. The room was spacious with large windows and fresh tatami, including a wash basin and toilet in the alcove. They provided free access to all the public bathhouses in town, which made the experience even more enjoyable.

Stayed in September 2024

The personel was very stressed and had to pick out our shoes everytime we went out for a walk. We are more easygoing people and the stressed and intense environment was not our thing.

Very close to onsen

Stayed in July 2024

A bit smelly in the common area. The futon were hard.

Good location. Yucata and towels provided to enjoy the onsen. Overall clean.

Stayed in July 2024

I couldn't experience the typical Japanese omotenashi.

Breakfast and dinner were both brought to our room, which allowed us to enjoy leisurely meals, and the variety was quite good. The location, set back from the main road, was quiet. Although this area is known for the sound of geta clogs at night, it was quiet being further inside, which was actually better. Parking was a bit inconvenient as it was far, but the ryokan staff provided clear directions. It's important to recognize the main gate since the ryokan is among similar-looking houses. While the owner and staff were a bit reserved, they were not unfriendly. In some ways, it felt more comfortable as they gave us space to relax.

Stayed in June 2024

Nothing to complain about. We had room 1 which was up 3 short flights of stairs. No problem for us but I think all the rooms were up at least one flight of stairs so not suitable for people with mobility issues.

Quiet and convenient location near to the public onsens and all the shops and restaurants. The town is small so nothing is far from anything. Our room was big and there was a flask of hot water and tea waiting when we arrived. We were warmly welcomed by the ladies who run the hotel (not grumpy as reported by some previous travellers). Nice little on-site onsen which was always accessible and I never saw anyone else in it on either of the times I used it. The ladies set up our futon bedding while we were out at the onsen late afternoon. Some travellers have complained that it’s a little plain and looking its age. That’s true but that is reflected in the price - it’s very affordable compared with others in town. Air purifier was not noisy. There was a massage chair in the room for free. Also a minibar fridge stocked with beer, sake, umeshu and non-alcoholic drinks at about the same prices you pay in bars outside. Yukata, towels (fresh ones daily) and geta provided for visiting the onsens as well as an access ticket valid from 3pm on day of check in to 3.30pm on last day of booking for visiting any of the public onsens.

Stayed in June 2024

Don’t expect luxury. It was not the most comfortable ryokan we stayed in. I think it needs up-keeping. Be careful if you carry big suitcases, there’s no lift Food was not as tasty as in other places, and slightly heavy for dinner

The location is perfect. Walking distance from station Also it was good to have a pass for other seven onsen Food was abundant

Stayed in June 2024