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  5. Reviews of The Cypress Mercure Hotel Nagoya

Reviews of The Cypress Mercure Hotel Nagoya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

450-0002 Aichi, Nagoya, Nakamura-ku Meieki 2-43-6, Japan

#127 of 203 hotels in Nagoya

Guests' Choice

Review Score

Based on 70 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.5

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: April 1, 2025

    7.0
    I think maybe the room without smoking should be better.
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    I book a room enable for smoking and they only used air purifier to reduce the smoke. Using air purifier isn’t good enough. The whole room like no air even we on the air con. The breakfast too decent.

    Location.

    Stayed in March 2025

  • Reviewed: January 15, 2025

    7.0
    Overall clean and convenient.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No coin laundry within hotel. No coffee machine at breakfast . Have to add own milk to coffee to make latte.

    Room layout is longish type. But still works. Breakfast looks into the street which is nice.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    7.0
    Clean but small
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too small

    Location

    Stayed in November 2024

  • Reviewed: December 13, 2024

    9.0
    Value for money
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I originally booked 2 rooms and wanted to be connecting, so I dropped the reservation team a message request. They only informed me that my rooms were not connecting when I checked in. Fortunately, the rooms were still on the same floor

    Good location. Walking distance to Nagoya station. Big shopping centers nearby, so plenty of food options. Meeting point for day tours is also within walking distance from the hotel.

    Stayed in November 2024

  • Reviewed: October 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed is super small

    Location

    Stayed in October 2024

  • Reviewed: July 14, 2024

    8.0
    Good experience
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The side table was dusty as long as we were staying there The hair combs are found at the reception, they could just add one in the room for easier access when needed The view wasn't nice at all

    The rooms were spacious and were abled to get connecting rooms Location is perfect as it's very close to the station and Lawson's is right across the street. Staff at the reception were helpful when needed Finally they have the luggage transfer service available

    Stayed in July 2024

  • Reviewed: July 10, 2024

    8.0
    Comfortable rooms, clean, despite Old fashioned design. Near Nagoya JR!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel staff spoke halting English so communication was quite difficult, so we did not engage them as much in the end and just tried to figure things out ourselves. Lobby is a little dark and often deserted but we don’t hang out there much anyway. The hotel’s distance to JR, food options, shopping made up for these cons.

    Booked 2 rooms because the system didn’t allow me to book a large room for my family of five. Hotel was kind enough to give us a connecting room so we could all hang out in the same space. Rooms are comfortable, but hotel’s age does show a bit in the decor, walls, furniture. But still comfy. The walking distance to Nagoya JR station, Takashimaya and the many shops made it really convenient. Loved that there’s a Lawson just across the road so we ate onigiri for breakfast before our road trips. The fried famous fried chicken place opposite was also great for suppers! We wld recommend this hotel still!

    Stayed in June 2024

  • Reviewed: May 29, 2024

    7.0
    The building was old but it was clean all in all it was a decent stay.
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi is so weak.

    It’s in a good location, very close to the station and all the places to eat. The room were spacious

    Stayed in May 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was bigger

    Stayed in April 2024

  • Reviewed: March 21, 2024

    8.0
    Stated one night so we could visit Toyota Commemorative musesum which was one subwsy stop awsy while vlose th station.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No charm.

    Location.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Good value for money and friendly staff
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in March 2024

  • Reviewed: January 6, 2024

    8.0
    Roomy hotel at a convenient location
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleanliness could be improved.

    The size of the room is much bigger than your typical hotel in Japan. It was very roomy and comfortable. The location also is very convenient since it's only a couple minutes walk from Nagoya station and the express train to the airport. Konbinis and restaurants are also close by to the hotel

    Stayed in December 2023

  • Reviewed: June 22, 2023

    8.0
    Convenient
    • Leisure trip
    • Group
    • Deluxe Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was located near a fresh fruit mochi shop

    Stayed in June 2023

  • Reviewed: June 21, 2023

    6.0
    overall it was nice stay
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    carpet floors were little dirty

    it’s near the station and staff were nice

    Stayed in June 2023

  • Reviewed: June 18, 2023

    8.0
    Great
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in June 2023

  • Reviewed: June 16, 2023

    8.0
    Excellent location with all the amenities you would expect.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds are very hard, but I am sure if I asked, something could have been done to assist.

    Location was great. 3 minutes from JR Nagoya station. Lots of food and shopping options surrounding the hotel.

    Stayed in June 2023

  • Reviewed: March 26, 2023

    8.0
    Well located hotel at a reasonable price.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not really a criticism, but the hotel’s decor is dated.

    Convenient location close to the train station and other attractions. Well sized rooms (for Japan) and friendly accommodating staff. Buffet breakfast was nice.

    Stayed in March 2023

  • Reviewed: February 20, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s quite old

    Stayed in February 2023

  • Reviewed: October 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    good breakfast & location, value for money

    Stayed in October 2022

  • Reviewed: October 5, 2022

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Lettile mistake during check-in, but its fine.

    GREAT LOCATION! Close to everything.

    Stayed in October 2022

  • Reviewed: September 8, 2022

    9.0
    Convenientely located, worth spending the extra money for.
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    While the room was quite spacious, I have to admit that I was expecting something a bit larger based on the pictures provided. Beyond that, no real complaints.

    The hotel is conveniently located close to Nagoya Station, allowing for both ease of transport and a huge choice of places to eat at. The room was fairly spacious, which allowed me to work out. The bed was comfortable, while the pillows were above-average in terms of support. The breakfast that I had was also sufficient for my needs.

    Stayed in August 2022

  • Reviewed: May 25, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 2 nights

    Old facilities

    Location is excellent, service also good.

    Stayed in May 2022

  • Reviewed: August 16, 2024

    2.0
    Zzz
    • Couple
    • Standard Double Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not very much

    Not yet

    Stayed in August 2024

  • Reviewed: June 26, 2024

    3.0
    Never trust the internet
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    At some point within the 2 hotels, we stayed at (Tokyo & Nagoya) cleaning staff at one of the hotels stole $600 from us. No one has "found" the money, and I've filed a police report. Obviously, it's our fault for trusting that they wouldn't steal, but using this as to reiterate for travelers. ALWAYS be careful with your belongings.

    Close to main station. Easy check-in. Multilingual.

    Stayed in June 2024

Showing 1 - 25

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