Even though they had a paid laundry service within the hotel the dryers did not work as well so a lot of guests had to spend more money and time drying their clothes which meant that there was a long time between washer dryer units being available for use by others. Also guests had to come to the second floor in order to fill their water jugs, this was mainly an issue if you were located on other floors. On the floor that we were located on there was no pantry or location for water that I was aware of.

The design of the hotel was quite nice it was somewhere between a western and Japanese hotel. It was nice that they gave us loungewear as well as other toiletries during our stay. There was a on-site onsen which was open to the hotel guest as well as space for baggage storage in case you arrived for checking-in time or had to check out early.

Stayed in August 2024

Really tiny room.

A heartfelt thank to the staff that helped me to retrieve my passport left at the previous accommodation. Amazing onsen and perfect position to explore Kanazawa. Not a 10 cause the standard room felt still a bit too small for the price we paid.

Stayed in September 2024

No hooks or anything to hang your towels or clothes

Lovely hotel, loved the big bed! Great shower with beautiful amenities. 15 minute walk from the station and good central location to the sights. Would definitely stay there again

Stayed in September 2024

The breakfast was a traditional Japanese bento box which many may love, however as a vegetarian I couldn’t enjoy this.

Stayed in August 2024

Little information about the breakfast options.

Perfect location, we could do everything walking. Very nice and clean room, nice bathroom.

Stayed in September 2024

The onsen was a bit crowded after dinner but a delight at other hours

The rooms are beautiful and the onsen a great plus. It’s right across from Omichi market where you can get great food

Stayed in August 2024

Maybe breakfast available til a bit later otherwise perfect experience :)

Amazing quality for the price, clean and friendly room, small bonus gifts that are welcome, great bed and the onsen is a very nice bonus.

Stayed in August 2024

Loved the room and the pj's provided.

Stayed in September 2024

I would have liked a few more towels.

Great and spacious rooms. Interesting concept to make your own bath salts in the Herbal Room. Creative breakfast too. Great location!

Stayed in August 2024

The room is quite small for three people. No closet space at all.

It’s design and all the space overall.

Stayed in August 2024

towels size a bit too small and not a lot of place to put the clothes.

Very clean , nice and stuff very friendly

Stayed in August 2024

The room was quite small, but that was to be expected for Japan. However we would have loved just a few more places to hang things up – a lack of hooks rails etc meant that we found ourselves having to improvise when it came to unpacking.

Perfect location for your trip to Kanazawa – close enough to the station that it's not a slog to get to but also close enough to all of the main attractions of this very walkable city. The aesthetic was gorgeous and calming, checking in and out was a breeze, and staff were friendly. The bathroom was gorgeous as were the toiletries provided and the bed was very comfortable. We also appreciated having a view.

Stayed in August 2024

I had the pleasure of staying at this incredible hotel during my 25-day trip to Japan, and it was truly worth every penny. This hotel perfectly blends traditional Japanese aesthetics with modern comforts, surpassing even the experience of a Ryokan. The public bath is a must-try, offering a serene and authentic experience. Out of all the places I stayed in Japan, this hotel stands out as the absolute best. Highly recommended!

Stayed in August 2024

They expect that 10 yo kid sleep with parent in a 140cm bed, and don’t provide extra mattress.

Very nice onsen. Nice and practical room. Plain and classy decor of the hotel in general.

Stayed in August 2024

My only gripe is that our queen room was VERY small. There was really just the bed on a platform, and the TV. No chair, desk, etc. There was a rack with a few hangers for clothes. We only had carry-on luggage and struggled even with just that to find space to spread out. If you're out a lot during the day as we were, it isn't really that big of a problem. However, if you like to come back to your room during the day, or have a lot of luggage, it might be a struggle here. There also isn't much in terms of a lobby for hanging out, either.

This is a really beautiful hotel that strikes a balance between a more traditional Japanese inn and a Western hotel. We opted for breakfast which was traditional bento boxes and was just beautifully served. The public bath is beautiful, too. The location is good, within about 10 minutes walking distance to the station and castle, right across the street from the fish market, and close to numerous cafes, bars, restaurants and shops. Despite the central location, it's very quiet and restful.

Stayed in August 2024

Kind staff, convenient location , the public bath is fun.

Stayed in August 2024

Nothing.

Modern Japanese interior is so cool. I'm satisfied with their nice onsen (big bath) and free coffee milk afterwards. Definitely I want to stay again.

Stayed in June 2024

N/A

Location of the hotel is very good!

Stayed in August 2024

Really lovely and well sized room (for Japan). The staff were very accomodating. Helpful too as we decided to leave a night early and they did everything to accomodate this for us.

Stayed in May 2024

The facilities are very modern but with traditional feel, I felt that lots of care was taken in selecting amenities for the rooms.

Stayed in June 2024

The hotel was really lovely. Clean, luxurious facilities, kind staff, great breakfast (the bread they have is really special, sounds weird but it really is incredible). The staff even went out of their way to call me back when I rang panicked about leaving behind a special purchase, minutes before our train was due to depart. They really were calm and kind to a slightly crazed, English speaking lady (me).

Stayed in July 2024

The bathroom was very spacious but took the place from the room so there was no realy pace for the clothes or bigger luggages.

The hotel has beautiful design and with perfect location just next to the market. The room were very nice with very comfortable beds (2x160cm beds) and the public bath clean and beautiful with very good quality of amenities. One of the nicesest hotel we stayed during our round trip. We did not try the breakfast as the market is just next to the hotel.

Stayed in July 2024

NA :)

The SOKI Hotel is very cute, it has an spa vibe, really calm, quite and comfortable. The staff are very friendly, they gave a welcoming as soon as we arrived. It's conveniently located close to a market and walking distance from the train station and main city attractions. The breakfast was a great experience, local dishes that allowed us lo learn more about the Kanazawa cuisine.

Stayed in July 2024

The breakfast room bar would not serve us a drink in the evening without eating something.

Excellent location opposite the fish market. Stylish bedroom design with top quality products in the bathroom.

Stayed in August 2024

Good value for money and very good location!

Stayed in August 2024