920-0909 Ishikawa, Kanazawa, 2-1 Fukuromachi, Japan
#25 of 125 hotels in Kanazawa
Guests' ChoiceBased on 1867 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.2
Staff
9.3
Value for money
9.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 April 2024
Lisa
GermanyNot enough hooks/shelves for storing your clothes, but that seems to be very common in Japan.
Big room with comfortable bathroom. Location was very central and it was a short walk to any of the attractions. Easy self check-in & check-out and clotheing provided for in-house Onsen.
Stayed in March 2024
Reviewed: 2 April 2024
Michael
AustraliaAll good
The rooms were excellent. The in house restaurant was fantastic. The hotel was in a good location near the central markets and just a short taxi ride to the hotel.
Stayed in March 2024
Reviewed: 1 April 2024
Jayce
United StatesNone
Amenities, onsen, room, clean
Stayed in March 2024
Reviewed: 31 March 2024
Kiana
United StatesBreakfast was really expensive.
It was right in front of the fish market. There is so much to do within walking distance. The property was new.
Stayed in March 2024
Reviewed: 31 March 2024
Matthew_yellow
TaiwanToo narrow for foreigners,when suitcases open, there's no other spaces to walk.
Cozy and clean.
Stayed in March 2024
Reviewed: 31 March 2024
Ekaterina
RussiaThe hotel is amazingly done. It’s very beautiful. The rooms are comfortable and the onsen experience is great. Breakfast is also delicious
Stayed in March 2024
Reviewed: 29 March 2024
Vanessa
United StatesThere is no lobby to speak of so no place to gather and sit around. The rooms are too small to gather in.
Location wonderful. Onsen fabulous. Bed comfortable.
Stayed in March 2024
Reviewed: 29 March 2024
Orla
United Kingdomexpensive
it has an onsen
Stayed in March 2024
Reviewed: 29 March 2024
Efeida
MalaysiaEverything was truly lovely. I suppose the only small inconvenience is that there is no wardrobe (just a standing rack), so it’s pretty tight if you’re traveling with a lot of luggage.
Loved everything about this small, boutique, minimalist hotel. Lovely, clean interior design. The staff were friendly and helpful. The room was on the small side (but this is Japan), but we were very comfortable - it was very clean, well designed and just nice enough for our family of three. Facilities are convenient: laundry room, water and ice stations, vending machines etc all in one room. The bath was super popular, so unfortunately, I didn’t manage a visit. We made little scent sachets (complimentary) as tokens of our stay. The location is superb- an easy bus ride from Kanazawa station to Omicho Market which is directly across from the hotel. We will return to stay here in the future.
Stayed in March 2024
Reviewed: 29 March 2024
Chris
JapanMaybe an alternative drink option after the bath! Maybe the option to book a private bath session. And a sports massage option would be good.
Great fitout and atmosphere. Loved the big windows.
Stayed in March 2024
Reviewed: 28 March 2024
Francisca
United StatesRoom is tiny bit tight, hard to lay out suitcase around to unpack and not enough surface (closet) to put away my clothes. I stayed or 3 nights.
It is a boutique hotel with great location, the market is right off across the hotel. Its easy to get anywhere, coffee shops, places to eat is easily find.
Stayed in March 2024
Reviewed: 28 March 2024
Beth
CanadaI was told a vegetarian breakfast could not be prepared. I accepted the breakfast given and gave my partner the fish/meat items. My tray also contained miso soup, rice, pickles and tofu. I ate these and enjoyed them. So it seems you do have the food items to create a simple vegetarian breakfast for your guests. Though the closet had hangers, we would have appreciated some clothing hooks near the door and in the bathroom.
Location was perfect. We walked to all the main tourist spots. Breakfast was presented beautifully. Dining room was immaculate.
Stayed in March 2024
Reviewed: 27 March 2024
Kei
JapanNot enough storage although there is a larger room.
Clean and stylish. Very good location.
Stayed in March 2024
Reviewed: 24 March 2024
Alison
United KingdomRoom a bit hot
The onset and the beds very comfy
Stayed in March 2024
Reviewed: 24 March 2024
Sarah
SingaporeThe room was a little small, but with some manoeuvring it was manageable
Clean, comfortable and next to Omicho market, which was right near everything. The staff was very nice too - while the check in process initially looked chaotic (I think many of us arrived with the same train) it was actually rather quick and orderly.
Stayed in March 2024
Reviewed: 22 March 2024
Camilla
NorwayNothing
We didn't have the breakfast but everything else was perfect. The spa is divine, the rooms spotless and the kimonos were super comfy and cute. I loved the extra touches (chocolate milk for after your bath, a sweet on arrival, tea in your room etc) . The staff were helpful and friendly and let me use the phone to call ahead to the next hotel.
Stayed in March 2024
Reviewed: 22 March 2024
Teck
SingaporeNil
Public bath New rooms New concept Excellent location Comfortable bed
Stayed in March 2024
Reviewed: 21 March 2024
Ronald
United KingdomNothing, although the entrance is not that good for wheeled luggage or older guests . It’s very insignificant and poorly designed for such a modern hotel
Excellent hotel, very good facilities and complementary items . The public sauna is excellent and definitely you should go if you stay here
Stayed in March 2024
Reviewed: 20 March 2024
Aimee
JapanNo lounge.
Convenient. Mindful of the traveler.
Stayed in March 2024
Reviewed: 19 March 2024
Sebastian
GermanyThe hotel offers an Onsen, but it's not tattoo-friendly. While they sell patches to cover, it's not practical if you have multiple or large tattoo, so we couldn't use it.
The hotel is fresh and nice. There is an effort to be conscious about design and sustainability. The room was good, with a comfortable bed, and a nice bath. Everything was very clean. The location is good, the fish market is right across the street and the various tea house quarters are available via foot in 15-20 min. The main station is also close.
Stayed in March 2024
Reviewed: 18 March 2024
Marco
SpainA shared area to chill out would be nice to have as the rooms are a bit small.
Structure, rooms and facilities are new, warm and comfortable. Public bath included is a plus. Staff super kind.
Stayed in March 2024
Reviewed: 16 March 2024
Krzysztof
PolandVery nice hotel, with very modern, good design. Perfect bed, beautyfull space.
Stayed in March 2024
Reviewed: 16 March 2024
Limor
IsraelAmazing hotel and the best staff at reception. So nice and helpful 💜
Stayed in March 2024
Reviewed: 14 March 2024
Solange
SpainThe bedroom linen had a little stain
This hotel is a HIDDEN GEM!!! The bedroom is amazing! They even have a public bath that you can use for free which is very relaxing, it is called "onsen". We had dinner one night, fascinating experience!!!! When you arrive to the hotel they receive you with a "mochi", very nice detail.
Stayed in March 2024
Reviewed: 14 March 2024
Francesca
ItalyOnsen, eco friendly
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content