small lobby/ check in area where many guests were waiting, no phone in room to contact concierge, room feels small

nice simple interiors, clean and inviting surroundings, most things works as it should

Stayed in March 2023

The facilities are very nice and well designed. everything was immaculate and the staff was very friendly!

Stayed in March 2023

I really did not find any thing which I did not like

simple and easy

Stayed in March 2023

Staff couldn't speak much English, although they did try and were friendly. They do not organise luggage transfer. Rooms are pretty small, probably worthwhile to pay more for a bigger one.

Really nice design, modern touches and great looking hotel and furniture. The onsen if awesome, with a yummy drink afterwards if you want. Beds are comfy and rooms are clean.

Stayed in March 2023

The hotel does not realy offer a western syle breakfast. For a coffe and some small pastery you are better off outside on the streets. In our room we had a japanse style tatami table, fixed to the floor, killing all the space we asked for in our room. That is a completely idotic design. Pitty, for a hotel that otherwise was a pearl in terms of design and comfort.

This is a very stylish brand new property. We had a specially large room, excellent beds, nice bathroom. The hotel also has an inhouse onsen, which was just perfect to relax after long days of sight seing. All the design in the hotel is specially selected, nothing pretentious about it. Actually I would call it a design pearl, very well done!

Stayed in March 2023

Bed was too firm for my personal choice.

Onsen, food, cleanliness and staff friendliness.

Stayed in March 2023

very tiny room and bathroom. they only give you one tea bag and have eco cleaning so ours didn’t get replaced for the second night. check in is from 3 but thats a Japan thing

everything was nice and updated/new which is not the most common thing in Japan.

Stayed in March 2023

Nil

It is about a 25 min walk to the hotel from Kanazawa Station, but I like the fact that Omicho Market is just opposite the hotel which makes having breakfast and lunch super convenient and the food is good.

Stayed in March 2023

Super easy/fast automated check-in process. Unbelievably beautiful hotel. The public bath is clean and relaxing. The room is incredibly comfortable and overall features great utilization of the space. Location is super convenient - right across the street from Omicho Ichiba, an easy walk to the historic Chaya districts, and also an easy <15 min walk from Kanazawa station. I feel like I should have paid more than I did for what I got - beyond expectations.

Stayed in March 2023

Onsen area got too crowded during peak hours in the evening so if there can be more space at the changing area will be better.

Hotel is just beside Omicho market but to get to JR station, it is ard 15 mins walk. Good facilities with in-house onsen. Rooms were clean and comfy. Hotel reception was very nice to provide welcome snacks , free drinks at onsen area . We also enjoy the free service to make scent pouches that were provided by the hotel near the reception area.

Stayed in March 2023

Need one more microwave at least. It was so crowded in the laundry room and long wait for using a microwave.

Super clean and new look. Very comfortable. Great amenities.

Stayed in March 2023

Nothing.

The best part of this place is directly opposite the Omicho Market where the freshest seafood, sashimi is. We had lunch upon arrival and breakfast the next day. The room is very clean and the place has a young vibe as you enter.

Stayed in March 2023

The carparking situation was a bit misleading. There's no car park on site but there is one just behind it but it's pretty pricey.

Contemporary Japanese breakfast was great! The vibe of the hotel in general is so zen and earthy, it's hard to not feel relaxed! The yukata is really nice quality and they've got lots of small touches that make a difference like the make your own scented wood chip satchets and the teabags in your room are exceptional. I actually liked the self check in and out, it was very smooth and efficient. Location is excellent too.

Stayed in March 2023

Unfortunately the hotel closed expectantly over the period I had booked. However, the hotel was very quick and informative about the situation and had organised an alternate hotel to stay at for my stay at no cost and even refunded the original cost. Although I was disappointed I wasn't able to stay there, the hospitality that I received was outstanding and I would book again if I visit Kanazawa again.

Stayed in February 2023

if public bath area can be bigger, it will be great

modern and stylish

Stayed in March 2023

NA

The in house onsen

Stayed in February 2023

Could not get questions answered due to language limitations. Breakfast requires reservations on busy days and sold out for next day when we checked the afternoon before.

Brand new hotel. Open in November 2022. Very modern and lots of amenities. Mostly cater to Japanese. No English speaking staff but self check in was very easy. Osen had free bottles of coffee lattes.

Stayed in March 2023

Nothing.

Everything. It is a new, modern, Avant Garde, Chic, hotel with minimalist architecture, design and decor. All the usual hotel room facilities were there but done a little differently. I enjoyed the refreshing change. A sense of calm. It had a huge TV screen and the bed (mattress) was on a raised platform. Futon style but very comfortable. The public hot bath (not an Onsen) on the first (ground) floor was a new experience for me, and a most pleasant one. I was very impressed with the leak proof,shower cabinet and plumbing.

Stayed in March 2023

I’m a vegetarian and I booked the room including breakfast however there was no vegetarian option so we didn’t end up having breakfast even if we paid for it. The breakfast is Asian style so with fish & meat in case you are a veggie. I would at least provide vegetarian options for those who can’t eat meat!

The hotel is really beautiful and centrally located. We loved everything about the hotel from the design to the excellent staff and amazing onsen!

Stayed in March 2023

There is nothing I didnt like.

Absolutely everything! The minimalistic design. The public bath. The super comfortable bed. Super friendly staff.

Stayed in March 2023

Entrance hard to find.

Spanking new hotel in Kanazawa. Rooms were very zen.

Stayed in March 2023

sleek and stylish, beautifully decorated. bath was superb

Stayed in March 2023

Nothing

Beautiful breakfast and great location close to the Station and market.

Stayed in March 2023

beds were a little hard. a little confusion regarding my child- bedding wasn't provided for the 3rd bed because the expectation was that he would sleep with me. what's the point of booking a 3 bed room if you aren't using the third bed? But they worked it out for me.

super clean and beautiful/ modern, simple. the in -room amenities were greatt

Stayed in March 2023

I was pleasantly surprised they had a "Hana" or public bath. This is not an Onsen but kinda like that. The staff there If you needed them and were very kind and polite

Stayed in March 2023