They don’t have luggage sending service

Everything. The rooms were beautiful and the bed was comfortable. The onsen was perfect ending for the day and the location was quite nice too- 10-15 minutes walk from the train station and the market is just across the street.

Stayed in October 2024

Everything was so clean, and such a good mix of modern Japanese design. The Ibsen was great and they give free drinks after. The location was a great halfway point between the Samurai District and the Geisha District. It was also right next to the Omicho markets!

Stayed in October 2024

The fact that they do not accept people with tattoos unless covered by stickers, which they charge 100/250 yen depending on the size. This is not written anywhere in the hotel website or booking details.

Stayed in October 2024

Everything was perfect!

Excellent! The room was beautiful, with cleanliness, refinement, and aesthetics taken care of in the smallest detail. The staff was polite, friendly and helpful. The public bath and the breakfast completed the absolutely positive experience.

Stayed in October 2024

Nothing

In- room USB charger plugs Onsen facilities

Stayed in October 2024

The check in process took a while since there was a long queue and also the rooms were a bit small but this is to be expected since a lot of hotels in Japan are like this.

We had a great time in Kanazawa and the hotel was located in a good area (quiet yet very accessible and right opposite the fish market which had some great food spots). The spa was an added bonus!

Stayed in October 2024

It was quite expensive but I think that was because the marathon was on and pushed up all the prices, the only way we got a room was to have it include dinner

The room was clean and well equipped. The spa was an added bonus. It was perfectly located in Kanazawa close to the train station and all the sites in walking distance. The meal that was included in our room price was blow your mind amazing in the small restaurant at the bottom of the hotel. I have coeliac disease and the chef was very careful for me to have food that was ok. Plus it was delicious and finished off with the most amazing pistachio ice cream. They did breakfast too but it was full so we didn’t ah e that

Stayed in October 2024

Very comfortable rooms. Best beds in Japan. 👍

Stayed in October 2024

Amazing hotel with a spa vibe.

Stayed in October 2024

They offer in-house breakfast which cannot be changed to vegetarian or vegan.

Modern. Stylish, clean hotel at a great price

Stayed in October 2024

There isnt a place where to put your clothes. Not even a shelf. We were 2 people and had 2 large beds so we used one bed to keep our clothes.

The hotel is very modersn, in an excellent location and very close to all the attractions. We didnt use the bus even once. The room was very clean and included all amenities

Stayed in October 2024

There was no where to really put your suitcase, which made it a bit of a squeeze where there are two of you. Would recommend getting a bigger room or the twin for more room. They made to room so fancy, they forgot functionality. The washing machine is a combo, takes a long time to wash and dry. They also don’t dry well. Recommend going to a local laundromat. There is no real ramp in to the hotel, so be prepared to carry it up the front stairs. Bit of information about the buses to see the attractions would be helpful in the room too.

The location is fantastic, right next to the food markets. The rooms are lovely and look fantastic. It is very clean and has a lovely atmosphere. Staff were very helpful and the room was very quiet. The bathrooms were great, especially as there was no step into it.

Stayed in October 2024

It was all delightful.

A good combination of traditional Japanese facilities and international convenience. A very beautiful public bath and exceptional Japanese breakfast.

Stayed in October 2024

Staff were very helpful and property was extremely clean on arrival

Stayed in October 2024

The room was extremely small. We had two suitcases, one of which small cabin size, and there was no place in the room to comfortably open them.

Super stylish hotel, all details are thought through, including in the onsen.

Stayed in October 2024

Some distance from the train station (walkable/or taxi) but close to the Castle, Japanese Gardens and Geisha area. The Shopping precinct is about 1.2 km along with the Samurai area - all walkable. Hotel is clean and comfortable. The Restaurant is exceptional (but not cheap). Due to the layout of the town and location of sight seeing options it is probable in the beast position.

Stayed in October 2024

Liked everything

Extremely helpful staff

Stayed in October 2024

Staff were always very kind and helpful, always greeted with a smile. The location is great being right across from Omicho market! Everything was close enough to be visited on foot. The hotel itself definitely feels new and modern, was very clean and had a feeling of zen to it. I will definitely return to SOKI Kanazawa in future visits.

Stayed in October 2024

Everything was perfect.

Very modern with a beautiful Onsen. Nice washing machines we needed after two weeks of touring. Irons as well. Beautiful design of the whole hotel, very central opposite the market.

Stayed in October 2024

No complaints, great value.

This accommodation offers exceptional value for money, conveniently situated opposite the central market. A nearby bus stop provides easy access to the main shopping district, although the area's flat terrain makes walking a pleasant option. The surrounding neighborhood boasts numerous excellent restaurants. The onsen provides a wonderful opportunity to unwind in the evening or early morning.

Stayed in October 2024

Cleaning around the refrigerator needs to be done better (dust)

Stayed in October 2024

Nothing

Beautiful hotel in a great location opposite markets. Quiet hotel, great room although had one to myself. Beds comfortable but low to ground.Sink in bedroom so it may not suit everyone sharing. Lovely private onsen for men and women. Friendly staff although minimal interaction. Helped us with a medical issue on last day so very grateful.

Stayed in October 2024

No bedside light bright enough to read by….except for a wonky table lamp I had to borrow and prop up. Would also liked to have a proper table to work on.

Location. Interesting design.

Stayed in October 2024

Not much space in the room for bags, sorting gear etc.

Location is great. Zen vibe. Nice aesthetic, minimal and clean. Terrific Japanese breakfast ++

Stayed in October 2024

Close to every site we wished to visit during our short stay.

Stayed in October 2024