920-0909 Ishikawa, Kanazawa, 2-1 Fukuromachi, Japan
#25 of 125 hotels in Kanazawa
Guests' ChoiceBased on 1866 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.2
Staff
9.3
Value for money
9.1
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 12, 2024
Aurore
FranceNothing
Bed, cleaning, welcoming, locker after check out
Stayed in May 2024
Reviewed: May 11, 2024
Axel
United StatesGreat hotel, great value, great location! Highly recommended for your stay in Kanazawa.
Stayed in May 2024
Reviewed: May 9, 2024
Tabata
ItalyNot possible to check in earlier as it is made by a system.
Spacious room with nice bathroom. Very close to the station, 15 min walking
Stayed in May 2024
Reviewed: May 9, 2024
Marcin
PolandGreat location, very clean, great public bath, superb!
Stayed in May 2024
Reviewed: May 8, 2024
Gulnara
GermanyWe liked everything, it is reached by foot from the train station, it is close to the most interesting parts of the city. We liked the room, and the use of public bath was very interesting experience. Breakfast was also tasty, I would recommend
Stayed in May 2024
Reviewed: May 8, 2024
Jeannie
BrazilBreakfast, I love Japanese breakfast but they had the same items all the 3 days of our stay, no options.
New hotel, so all the furnitures, decoration were perfect!
Stayed in April 2024
Reviewed: May 8, 2024
Shirley
AustraliaThere’s nothing to fault about the property.
Location, facilities and staff were great.
Stayed in April 2024
Reviewed: May 7, 2024
Erin
United StatesThe room was quite small
The public onsen was a nice touch, along with the bath wear provided in the rooms
Stayed in May 2024
Reviewed: May 7, 2024
Veronica
SwitzerlandThe design and attenzione to Details. Simply our Style!
Stayed in May 2024
Reviewed: May 7, 2024
Federica
Italybooking system for the breakfast :(
The dinner has been one of the best we had in Japan
Stayed in April 2024
Reviewed: May 7, 2024
Kane
CanadaI somehow managed to get an exceptional rate for this beautiful establishment. The hotel is brand new, beautifully attended with details and little experiences that make my stay there a highlight during my visit to this town. Kanazawa is an exceptional town, and for now (and hopefully for a while) somewhat less crowded than the mess Kyoto has become. Soki is the cream of affordable stays in this city, and I appreciated everything. The room, the service, breakfast after, even simply entering the property is a simple and beautiful experience.
Stayed in February 2024
Reviewed: May 6, 2024
Kai
GermanyFantastic stay, we could not have had a better experience
Stayed in April 2024
Reviewed: May 6, 2024
Melissa
AustraliaRooms are very tiny, public bath is nothing special
Great location, stylish/new hotel
Stayed in April 2024
Reviewed: May 5, 2024
Ioakeim
MaltaNothing
Beautiful hotel, example of modern Japanese minimalism with some traditional elements! The staff is lovely, the room was very beautiful and the baths great! Plus, the amazing restaurant that worths a visit.
Stayed in April 2024
Reviewed: May 4, 2024
John
United StatesI purchased breakfast with my hotel package but I have food allergies to shellfish. I just skipped over the items I could not eat the first day. I notified hotel staff the night before the next breakfast but unfortunately they were unable to accommodate me. I just skipped breakfast the next day before checking out.
The rooms are amazing. I like how the hotel mixes the modern with the traditional Gassho style of Kanazawa.
Stayed in May 2024
Reviewed: May 4, 2024
Julia
AustraliaOur room was lovely, spacious and calm. We enjoyed the onsen and the complimentary coffee available post-onsen. The staff were really helpful with checking in and storing our luggage. We wished we could have stayed longer.
Stayed in February 2024
Reviewed: May 3, 2024
Richard
BelgiumSame breakfast every day even if it was very good.
Simple modern design and very Japanese atmosphere.
Stayed in May 2024
Reviewed: May 3, 2024
Paraskevi
SwitzerlandI liked the hotel's atmosphere and the very friendly staff. Room was also very nice, a bit small, but very clean and beds were very comfortable.
Stayed in May 2024
Reviewed: May 2, 2024
Silvia
ItalyNothing, but for 200€ per night I would have offered a simple breakfast!
Small but super comfy room with all amenities and kimono and pijamas for any use. The public bath utility was perfect! Nice details all around to please us. Perfectly located in front of the Omicho Market and walking distance to Old District!
Stayed in April 2024
Reviewed: May 1, 2024
Ruth
AustraliaIf you had large suitcases you might struggle. We travel with 2 x cabin size bags each and found space was easily managed. I wish their pyjamas were for sale, I'd have liked to taken a pair home.
Perfect location, across the road from the fish market and walkable to where we wanted to go. We walked too and from the train station (15 to 20 mins) Small but well designed rooms. Lovely ambiance throughout. Beautiful public bath and not crowded when I attended. Booked a dinner at restaurant, absolutely amazing quality, taste and value. Outstanding experience.
Stayed in May 2024
Reviewed: April 30, 2024
Monika
SwitzerlandModern and traditional interior, comfortable beds and calm rooms, clean Onsen and big bathrooms. Amazing breakfast. 10min from the station and 8min from the old town right next to the market.
Stayed in April 2024
Reviewed: April 30, 2024
Koo
United KingdomLovely feel about it! Super clean and welcoming. The Onsen was amazing!
Stayed in April 2024
Reviewed: April 30, 2024
Andrea
United StatesThe room was laid out strangely so it didn’t feel like there was a lot of space. Check in was chaotic with tons of bags and people everywhere.
The hotel was very clean and in a great location. I loved the in house public bath.
Stayed in April 2024
Reviewed: April 28, 2024
Stefano
United KingdomSelf check-in impersonal (but almost standard in Japan) and means limited interaction with the staff
Lovely room, traditional but modern at the same time with all the comforts Nice, clean, SPA like onsen with great products provided
Stayed in April 2024
Reviewed: April 28, 2024
Soledad
ArgentinaBreakfast plans
Everything
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content