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Reviews of Sotetsu Fresa Inn Nagoya-Shinkansenguchi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

453-0015 Aichi, Nagoya, Nakamura-ku, Tsubakicho, 19-16, Japan

#54 of 203 hotels in Nagoya

Guests' Choice

Review Score

Based on 770 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.6

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: March 19, 2025

    8.0
    Absolutely the best hotel there is near Nagoya station.
    • Leisure trip
    • Couple
    • Double - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The cleaning requests could be left entirely up to the guests…

    Excellent location, reasonable pricing, and comfortable beds with good amenities.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    8.0
    Convenient and comfortable!
    • Leisure trip
    • Solo traveler
    • Single - Non-Smoking
    • Stayed 2 nights

    A bit impossible to do laundry because there's only 3 machines :( They do provide you a way to track the washing machines' availability on your tv but it's not that helpful in the end because people hog the machines! I went down when the screen showed that there was 5 minutes left on one machine, only to end up waiting another 30-40minutes downstairs because the person continued to use the machine after the first load was done... I eventually gave up cos the other people using the other 2 machines seemed to be doing the same..... Maybe what can be done is a queue/ticket system for the machines? Just floating a thought.

    Location was superb, just a few minutes walk away from the train station. Room was clean and I loved the big bed! Bit squeezy, but that's expected of a Japanese business hotel. Toilet was bigger than usual and comfortable!

    Stayed in March 2025

  • Reviewed: February 28, 2025

    7.0
    Great for a night on business
    • Business trip
    • Solo traveler
    • Double - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Towels, to less and small TV outdated Step from room to bathroom, quite irritating

    Close to the station, very helpful and friendly staff that day Bed is large enough

    Stayed in February 2025

  • Reviewed: February 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Single - Non-Smoking
    • Stayed 4 nights

    The room is too small for 2 person and hardly to open 2 luggages at the same time

    The hotel provided various utilities for eg. mask, sunscreen, lotion, bath powder etc which is convenient for us. Hotel staff is helpful. I like the design where the lamp switch is just right beside the bed, you don't have to walk and turn off the switch. Overall quite recommended.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    7.0
    Great location small room
    • Leisure trip
    • Couple
    • Double - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Small room and bathroom which whilst typical in Tokyo was small

    Great location and good amenities

    Stayed in February 2025

  • Reviewed: January 30, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double - Non-Smoking
    • Stayed 2 nights

    The room was too small for the price. I have stayed in other cheaper and very good hotels in Japan, even in Kyoto and Tokyo for less money.

    It is overall a good hotel, good location.

    Stayed in January 2025

  • Reviewed: January 22, 2025

    8.0
    Lots of room under the bed for suitcase storage. Room was quiet. Great breakfast
    • Leisure trip
    • Couple
    • Comfort Double - Non-Smoking
    • Stayed 3 nights

    Lots of room under the bed for suitcase storage. Room was quiet. Great breakfast

    Stayed in December 2024

  • Reviewed: December 29, 2024

    7.0
    Good for a single night stay or two at most
    • Leisure trip
    • Family with young children
    • Double - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Size as price compared to another one we stayed, this was much smaller though price and location about the same

    Location

    Stayed in December 2024

  • Reviewed: December 28, 2024

    8.0
    Next to the shinkansen station , value for stop by.
    • Leisure trip
    • Solo traveler
    • Single - Non-Smoking
    • Stayed 1 night

    -

    The location is near the shinkansen station just across the street and have a lawson nearby . But it locates behind the big car-parking buidling and in the small street. And i love the breakfast buffet set including kale juice in the morning :) The amenities is good quality that you can pick-up near the check-in kiosk and you can drop the luggage with locker too.

    Stayed in November 2024

  • Reviewed: December 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in December 2024

  • Reviewed: December 20, 2024

    9.0
    We had a good stay
    • Leisure trip
    • Family with young children
    • Single - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location and price

    Stayed in December 2024

  • Reviewed: December 14, 2024

    8.0
    good location, good value, they provided everything needed. perfect to a sleepover for transit
    • Leisure trip
    • Family with young children
    • Double - Non-Smoking
    • Stayed 1 night

    room is quite small, had to open your luggage on the bed.

    location is perfect, so closed to Nagoya station. easy to find

    Stayed in December 2024

  • Reviewed: December 12, 2024

    7.0
    Good Stay - convenient location
    • Leisure trip
    • Couple
    • Double - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. A suggestion, good to have a recyle bin for plastic bottles / can.

    Quite, clean, easy access 5 mins walk from JR Nagano station and about 7-8mins walk from Meitetsu Line for Airport. Surrounded with convenience stores. Small room which is normal in Japan.

    Stayed in December 2024

  • Reviewed: December 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Easy to find and accessible.

    Stayed in December 2024

  • Reviewed: December 8, 2024

    8.0
    Good location and sleep
    • Leisure trip
    • Family with young children
    • Triple - Non-Smoking
    • Stayed 1 night

    The rooms are not spacious, as it often is the case in Japan, so take this into account when planning your trip. Also the breakfast was not very good. It was rather bland and cattered more to japanese tastes. This is not really a complaint, but it was just not what I was used to.

    Hotel is located near the Nagoya station, although in a back alley, so you do have to look for it a bit :) The hotel is rather new, the personel is very nice and helpful. The rooms are clean and the beds are comfortable.

    Stayed in November 2024

  • Reviewed: December 7, 2024

    8.0
    Small room but comfortable enough!
    • Leisure trip
    • Family with young children
    • Double - Non-Smoking
    • Stayed 1 night

    The double room is small for 2 adults and a child, and 3 luggages. This is really on us, but be warned not to be too ambitious! Toilet is quite cramped. Still, if you're not spending too much time lounging in the room, the pros really do outweight the cons.

    Travelled with family and a small child. Location was great - just a short walk from Nagoya station. Great value for money. The place was clean and the staff were very attentive to the needs of the family. We were particularly impressed that they noted to give us three towels instead of two since we were travelling with a child - something that many other hotels don't notice.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    9.0
    Excellent location, clean and comfortable with helpful staff. Great place to stay.
    • Leisure trip
    • Solo traveler
    • Single - Non-Smoking
    • Stayed 3 nights

    Can't think of anything!

    Great location, close to the station but still quiet. Lots of good eating places close by. Very clean and comfortable. Friendly and helpful staff. Perfect for someone travelling alone.

    Stayed in November 2024

  • Reviewed: December 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was not very helpful and didn't seem very willing to help when there is a language barrier.

    Close to Nagoya station which is very convenient.

    Stayed in November 2024

  • Reviewed: November 28, 2024

    8.0
    Nagoya trip affordable hotel
    • Leisure trip
    • Family with young children
    • Double - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Room is too small

    It was near the station and there are convenience stores outside the hotel

    Stayed in November 2024

  • Reviewed: November 26, 2024

    9.0
    During our stay, we experienced excellent service and hospitality.
    • Leisure trip
    • Family with young children
    • Double - Non-Smoking
    • Stayed 2 nights

    Nothing

    Room is clean and the hotel provides daily cleaning services. The location is great and the distance to Nagoya is short.

    Stayed in November 2024

  • Reviewed: November 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room has seen some better days and wasn't properly dusted before our check-in which made our stay a bit more disappointing.

    Nice chain hotel with lots of amenities available for guests and a decent breakfast with mostly asian options.

    Stayed in November 2024

  • Reviewed: November 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The european part of the breakfast was very poor though good. Ok for 2 nights but not longer

    The service and location were fantastic.

    Stayed in November 2024

  • Reviewed: November 21, 2024

    8.0
    Great location and staff
    • Leisure trip
    • Family with young children
    • Double - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room adequate for small size folks but tight with luggage

    Great location to Nagoya station and near to shops / malls for daily needs. Friendly and attentive staff. Good size washroom

    Stayed in November 2024

  • Reviewed: November 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double - Non-Smoking
    • Stayed 3 nights

    The room is too small for open our luggage.

    location is good and the breakfast also good.

    Stayed in November 2024

Showing 1 - 25

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